We Are Storm Ready

4/6/2022 (Permalink)

Water Damage Specialists

SERVPRO of Sarpy County, Omaha East specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition. During these crazy winter/spring months of 2022 we're ready to help you with your emergency water damage challenges.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit the Omaha, NE area we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,800 Franchises across the country and elite Disaster Recovery Teams  that are strategically located throughout the United States.

Commercial Services with SERVPRO

4/6/2022 (Permalink)

SERVPRO of Sarpy County, Omaha East provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in the Omaha area. We respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

• 24-Hour Emergency Service
• Faster to Any-Sized Disaster
• Highly Trained Restoration Technicians
• A Trusted Leader in the Restoration Industry
• Locally Owned and Operated
• Advanced Restoration and Cleaning Equipment 

There's never a convenient time for fire or water damage to strike your  commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services: 

https://www.SERVPROsarpycounty.com/commercial-restoration-services

• Commercial Water Damage Restoration
• Commercial Fire Damage Restoration

Is Your Business "Emergency Ready"?

4/6/2022 (Permalink)

If you own a business and suddenly have a water or fire damage, would you and your employees be prepared?

SERVPRO of Sarpy County, Omaha East offers the ERP: Emergency Ready Profile, a useful tool that can help prepare your business for anything that may happen. The SERVPRO Emergency Ready Profile serves as a quick reference document, detailing important building and contact information. It can be an ideal supplement to any existing emergency preparedness plan. Rather than simply reacting to a disaster, businesses can be proactive by establishing a relationship with a restoration company. SERVPRO of Sarpy County, Omaha East is a leader in fire and water damage response and can help you get your property back in working order.

The SERVPRO Emergency Ready Profile offers the following:

A free assessment of your facilities emergency preparedness.

Secure information in one location that will help you get back into your building following a disaster.

Facility details such as, pictures with shut off valve locations, priority contact information and identification of the line of command to authorize emergency work to begin.

Be prepared by calling SERVPRO of Sarpy County, Omaha East 24/7 402-291-3355

Preparing Your Yard for Storm Damage

4/6/2022 (Permalink)

We advise homeowners to prepare their homes and property for storm season, whether it’s winter or summer. Extreme weather can lead to power outages and disruption of communications, as well as damage to personal and business property and belongings. Flooding and debris can make a mess of your property, and your yard is no exception.

Here are some essential safety tips to help you prepare your yard for storm damage:

• Walkways. In advance of a storm, it would be wise to make sure that all walkways allowing you free access to the buildings on your property are in good repair and that they can withstand excessive amounts of water that may come from a summer storm. If you can’t safely walk to your house or your outbuildings, injuries and accidents can happen to you and those you love.
• Furniture. When you receive warning of bad weather, secure all patio or deck furniture, or move the items indoors. If the winds get extremely high they could end up becoming dangerous as they are blown about.
• Fencing. Inspect your fencing and gates to ensure that they are in good condition. High winds and flying debris can knock even the strongest fence over, and that creates a lot of work for you after the storm is over.
• Drainage. Make sure that you have good drainage in your yard. Standing water can create issues all by itself, such as mosquitoes, sinkholes, and other hazards.
• Landscaping. Before storm season comes, make sure all dead or unhealthy trees and bushes are trimmed back or removed. Cut away branches that are not stable, and clean up those items that may be littering your premises. Flying tree branches and other debris can cause major damages to your property when a storm hits.

Our team SERVPRO of Sarpy County, Omaha East truly cares about your safety and the safety of your loved ones and your property. If you need help after an extreme weather event, call us. We are experts in repair caused by water damage and fire damage, and we specialize in mold prevention and remediation.

What is Fire Damage Clean Up?

4/5/2022 (Permalink)

What is Fire Damage Clean Up?

Did you recently have a fire loss to your property?  Is there soot and debris all over the place?  Are you unsure where to start to get the property back together and cleaned up?  

Well, Calling SERVPRO of Sarpy County, Omaha East can Help!  

Fire damage clean up consists of cleaning all the soot and debris from the entire property structure.  That is cleaning everything from floors to ceilings, to every window and door within the structure. Also, cleaning all the contents within the structure, from couches to appliances.  There are many different techniques used when performing the cleanup, so calling in the professionals is essential.  

SERVPRO of Sarpy County, Omaha East specializes in cleaning properties that have been affected by fire, soot, and smoke.  From sorting through the debris, deodorizing, and cleaning walls and contents. We take the appropriate steps necessary to get the cleaning done correctly and efficiently. 

Call Us Now at 402-291-3355 for more Information on Fire Damage Clean Up!

Do's and Don'ts of Fire Damage

4/5/2022 (Permalink)

Let these Dos and Don'ts guide you to help reduce damage and increase the chance of a successful restoration in the event of a fire.

Do:

• Limit movement in the home to prevent soot particles from being embedded into the carpet and avoid tracking.
• Keep hands clean. Soot on hands can further soil upholstery, walls, and woodwork.
• If electricity is off, empty freezer and refrigerator completely and prop doors open to help prevent odor.
• Wipe soot from the metal kitchen and bathroom faucets, trip, and appliances.
• If heat is off during winter, poor RV antifreeze in sinks, toilet bowls, holding tanks, and tubs to avoid freezing pipes and fixtures.
• Remove soot particles from plants with a damp cloth.
• Change HVAC filter, but leave the system off until a trained professional can check the system. 
• Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system.

Don't:

• Don't attempt to wash any walls or painted surfaces without first contacting SERVPRO of Sarpy County, Omaha East.
• Don't attempt to shampoo carpet, rugs, or upholstered furniture without first consulting SERVPRO of Sarpy County, Omaha East.
• Don't attempt to clean any electrical appliances (TV sets, radios, etc.) that may have been close to fire, heat, or water without first consulting an authorized repair service.
• Don't consume any food or beverages that may have been stored close to fire, heat, or water. They may be contaminated.
• Don't turn on ceiling fixtures in the ceiling is wet. Wiring may be wet or damage and cause electrical shock, and air movement may create secondary damage.
• Don't send garments to the dry cleaner. Improper cleaning may set in smoke odor.

When fire and water damage take control of your life, let SERVPRO of Sarpy County, Omaha East help you take it back 402-291-3355.

Contaminated Water Categories and Cleanup

4/5/2022 (Permalink)

As a homeowner in the Omaha area, it’s possible you may have to deal with water damage from a leak or flood at some point in time. Several types of contaminated water require extra safety precautions, so it’s essential first to assess the kind of damage to determine how to proceed with removal and repair. Common types of contaminants may include the following:

• Cleaning agents such as soap or bleach
• Grease and oils
• Food residue
• Bodily waste

There are also several other unsafe chemicals and foreign objects that have led experts to create a system to categorize types of water.

Category 1: Clean Water

This type of water is most likely the result of a faucet overflow, broken water supply line, or household appliance malfunction. Keep in mind that although it may not be contaminated water, environmental conditions or the amount of time lapsed can cause the water to elevate to Category 2 or 3. Contact a water damage repair service within the first 48 hours of a clean water spill to prevent worsening damage.

Category 2: Grey Water

Possible sources of grey water can be from appliance discharge, broken sump pumps, and toilet water mixed with urination. Due to the rapid growth of bacteria and mold, cleanup should begin as soon as possible to prevent elevating grey water to Category 3.

Category 3: Black Water

This type of contaminated water is primarily composed of sewage backup containing human and animal waste. It may also source from rivers, streams, and oceans, which are often known to contain bacteria, fungi, and unsanitary chemicals. Contact a cleanup service immediately when this type of water is discovered.

Remedying Four Mistakes in Water Cleanup

4/5/2022 (Permalink)

When finding themselves amid a water damage event, many people immediately react by jumping in and cleaning up the mess. Beginning the restoration process as soon as possible is essential, but starting before you have taken the necessary steps or know what you are doing could make things worse in the end. A few of the most common mistakes in water damage clean up are listed below to help avoid these mishaps. The most critical mistake not to make is to hire a professional restoration company to do the dirty work for you. SERVPRO of Sarpy County, Omaha East is your local expert to help you navigate the “waters.”

Mistake #1 - Not Having the Job Done RIGHT the First Time

Adopting the “do it yourself” approach to water damage clean-up is often the go-to mindset. However, this is usually a more complex process than people think. It can be a long process, and following the proper procedures is very important. For example, if you neglect to begin airing out your home by opening up windows and doors for ventilation and using fans to dry things out as soon as possible, the damage will eventually be worse.

Mistake #2 - Not Being Completely Thorough

As mentioned above, the water damage restoration process done right requires that you be very thorough. Cutting corners and major shortcuts will not make a big difference and can cause more damage. It is better to have the job done right upfront, but it will not happen overnight. To ensure all the water is removed and mold will not begin to grow on, and in your walls, ceilings, and carpet, you will want to make sure your contractor is certified to do the work needed in an appropriate time frame.

Mistake #3 - Waiting Too Long

It can be tempting to put off dealing with flooding or water damage when it’s just a minor incident, especially when life is hectic. Even minor flooding can lead to significant damage in the long run. The water seeps into walls and flooring over time when not dried properly and can cause structural damage and mold growth. It’s not worth the risk of procrastinating. It could save you a lot of time, heartache, and money in the long run.

Mistake #4 - Not Involving a Certified Restoration Company

Trying to tackle the water damage restoration process on your own is a significant undertaking. Having it done right the first time requires the proper expertise, the right equipment, and enough time to be as thorough as required. Though it may seem like you have the time and resources to clean it up, you will soon realize the process is more involved than initially thought. Should you ever find yourself in a situation where your home or business has been compromised by flooding or water damage, don’t hesitate to contact the professionals at SERVPRO of Sarpy County, Omaha East.

Replace vs Restore Mentality

4/5/2022 (Permalink)

The restore vs. replace mentality is one of the greatest assets SERVPRO of Sarpy County, Omaha East has. When it comes to making it "Like it never even happened," it's impossible to overstate the importance of keeping as many of the original items as possible. Restoring contents and materials allows prices to stay down as the cost for restoration is 20% of the replacement cost. More importantly, restoring is the preferred option because whether we realize it or not, the things in our homes, even the most arbitrary, have some sentimental value. The blanket you always grab when you watch a movie, the plate you put your Thanksgiving turkey on, or the couch your grandparents gave you. Every item of yours is essential, and SERVPRO of Sarpy County, Omaha East will treat it as such

Preventing Water Damage Caused by Frozen Pipes

3/9/2022 (Permalink)

SERVPRO Provides Water Removal Services During the Winter in the Sarpy County Area

As most people know, winterizing your home in the fall can help prevent issues in the winter when the temperatures drop and snow flies. Prevention is always the key to avoiding costly damage caused by cold temperatures or snowfall. 

When it comes to deterring frozen pipes and ice damming in the Sarpy County area, most homeowners know the basics of winterizing your home. However, for houses that seem to be prone to damage in the winter, there are several steps you can take to prevent issues related to cold weather. First off, it is always wise to remove outdoor water fixtures, including hoses and sprinkler systems.

If certain sections of your pipes have frozen in the past, you may need to take steps to keep them warm in the wintertime. One way is to wrap a UL-endorsed heater tape to your water lines with a thermostat to prevent overheating. A less expensive way is to cover all of your pipes with foam insulation. It is also wise to heat your sink drain lines with a lamp or leave your cabinets open, especially on cold nights.

If your power happens to go out during a storm, you should open both your cold and hot water faucets so the water keeps moving. You can also go through your hose and seal off any gaps or cracks near any of your water pipes. Other more permanent prevention methods are a thermal convection-powered hot water recirculation valve or installing a "RedyTemp" system that monitors the water temperature inside your lines.

But, if you still notice a leak caused by a pipe freeze or ice dam, our SERVPRO technicians can help in the following ways:

• Water Removal Services
• Water Damage Repairs
• Applied Structural Drying (ASD)
• Water Clean Up

Anytime you notice water inside your house where it is not supposed to be, call SERVPRO of Sarpy County at (402) 291-3355

Restoration After a Flood

2/3/2022 (Permalink)

When a flood happens inside your home, there are many different areas of the home that can be affected. Water damage from floods can destroy your home’s structure, carpet, flooring, and more. Electrical problems often occur after home flooding and there are many steps that need to be taken to start repairing the damage the flood has caused. See the steps that SERVPRO takes to restore properties.

Step 1 - Emergency Contact

We understand that water damage can come at any time so we’re ready to field your emergency call 24/7 to ensure a timely response. Once receiving your call, our specialists are trained to ask you several simple questions that will help us understand what needs to be done to your property.

Step 2 - Inspection and Water Damage Assessment

Once we have all of the information we need, our team will arrive promptly at your property to assess the water damage personally to determine the best course of action. During this assessment, our team will check the moisture levels of your property, survey any damages that may have occurred, and identify the types of water present in the area.

Step 3 - Water Removal / Water Extraction

Depending on the amount of water that makes up your flooded space, our team may use powerful submersible pumps in addition to industrial strength, wet/dry vacuums. We also use a variety of water extraction equipment such as moisture detectors, hygrometers, and other meters to measure the extent of moisture saturation in your space along with truck-mounted and portable extraction units that perform efficient water removal.

Step 4 - Drying and Dehumidification

After taking careful measurements to determine the optimal number of air movers and dehumidifiers to dry your home or business., the SERVPRO team will dry and dehumidify your space. While the space is drying, our team will check the moisture levels of all pertinent floors and walls to monitor the drying process so that swelling and warping of floors, walls, and furniture doesn’t happen.

Step 5 - Cleaning and Sanitizing

Our team understands that even if the water is out, you still aren’t out of the woods when it comes to water damage odor removal, and deodorization. Our technical expertise and industrial-grade air scrubbers and fogging equipment go well beyond simply masking odors. Depending on the scenario, we may use antimicrobial, antibacterial, or disinfectant treatments to clean your property. Furthermore, we will remove and dispose of damaged materials with guidance from you and your insurance adjuster.

Step 6 - Restoration

Restoration is the final step in the equation. Restoration may involve minor repairs, such as replacing drywall and installing new carpet or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business. If you’re looking for someone to simplify the restoration process by handling both the initial water damage mitigation and rebuilding the affected areas, then look to the team at SERVPRO.

Choosing SERVPRO for your Water Damage Restoration Needs

The best part about sticking with SERVPRO is that you can rest assured that every team member has extensive water damage restoration training that helps you get back to normal more quickly. Their dedication to responding immediately to water emergencies lessens the damage, limits further damage, and reduces your costs. Make sure to call SERVPRO of Sarpy County at 402-291-3355 if you’re in need of water damage restoration following a flood.

When Storms Hit, SERVPRO of Sarpy County is Here to Help

1/12/2022 (Permalink)

SERVPRO of Sarpy County specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today - (402) 291-3355

Winter Storm Preparations

1/10/2022 (Permalink)

In the Midwest, we are no strangers to a bad winter. With freezing temperatures, lots of snow, and high winds, winter storms can be dangerous for your home and your family. Here are some tips to make sure you’re ready for the Midwestern winter.

Be prepared to lose power.

The biggest worry during a storm is that you will lose power. Although this is usually restored within a few hours, it is very possible to lose power for multiple days if there are multiple power lines down throughout the area. Stocking up on non-perishable food, warm clothing, and buying batteries is essential. If you can have a generator fueled and ready to power your home, this would be the best-case scenario to ensure your families safety. Be in contact with friends and family and have an emergency home to go to in case you need to stay a few days somewhere else while power is restored.

Be aware of frozen pipes.

In freezing temperatures, water pipes are very susceptible to freezing. Even if your home has power and heat, pipes can still freeze. To prevent this, use water sources regularly so that water flows through pipes and doesn’t have time to build up and freeze. If you try to use a sink, toilet, or appliance and there is no water coming into it, this is a sign you might have a pipe break. Another tip for prevention, is to have a tiny drip of water flow through your pipes to stop pressure from building up.

Remove snow as far away from home as possible.

If feasible, push snow away from your home. This will prevent ice from building up around your home and its foundation, which could cause cracks and leaks inside the house. Pushing snow away from your home will also help during spring when snow and ice begins melting, if there is too much water near your home, it can seep in through the foundation or other cracks in your windows or siding. Although sometimes snow has to be piled up next to your house, when possible, push it as far away as possible.

We hope you and your family stay safe this winter! If you ever suspect you have water damage, give us a call and we can use our water detection technology to find any leak or pipe break!

Broken Window During a Storm?

1/10/2022 (Permalink)

Storms can lead to unexpected damages in your home that can cause much bigger issues. In the event of a broken window, it is important deal with this issue immediately. 

First you must take photos of the damage for insurance purpose and then clean the glass from the area as best as possible to minimize risk of cutting yourself. Once the glass is cleaned, a tarp can be secured over the window until a new window can be put in. 

A restoration company like SERVPRO of Sarpy County can be used to do the full clean up and assess anymore damages after a storm. Never hesitate to contact the professionals. 

Cleanup After a Fire

1/10/2022 (Permalink)

What's next?

Few things are as devastating to any homeowners as a house fire. If your home catches fire, our team at SERVPRO of Sarpy County works to aid you in the process of rebuilding. However, there are a few things you must do after a fire has occurred that applies to homeowners anywhere in the Sarpy County area, or anywhere else. 

Give Your Insurance Adjuster a Call

You must call your insurance company promptly after. Your agent will help you figure out what happens after the fire has been put out, and they will walk you through the process of finding the proper contractors. Your adjuster should assist you in finding a place to stay in New York while your home is no longer livable, and they can help you figure out the financial situation you are now in. 

Calling in the Restoration Specialists

SERVPRO is a restoration company that helps people with their homes following a fire throughout the US. What makes a restoration company imperative is that you cannot just head back into your home after there has been a fire. There are numerous hazards that must be cleaned, boarded, and a variety of other issues that must be handled first. For example, the water used to put out the fire can cause water damage, a whole other problem to add to the list following a fire. 

Sort Your Property 

Once you have a restoration specialist handle the details inside your home and you’re cleared to enter, it’s time to sort your property out from what can be saved and what you must part with. There may be undamaged items in your home that you can salvage. There are many more that are unsalvageable, and those items will need to be sorted and disposed of. 

Being the victim of a house fire is heartbreaking. It’s also a scary process to deal with, but you are not required to go through this alone. The people you hire at SERVPRO are there to help you with your new needs, we are here to make sure you know what to expect and how to handle it!

Cleaning vs Disinfecting at Home

1/10/2022 (Permalink)

Many think cleaning and disinfecting are synonymous but there is a crucial difference between the two. When you clean, you’re simply removing organic dirt, debris, and general soils. Disinfecting is using a higher level of disinfectant product to remove or control the spread of viruses and bacteria. Disinfection isn’t as effective, though, if you don’t clean first prior to applying the disinfectant product!

Follow these 5 tips from our SERVPRO experts to make sure you’re properly protecting yourself and your home.

1. USE EPA REGISTERED DISINFECTANTS

There are consumer products out there that are almost as effective as professional products in the fight against the spread of infectious diseases when used according to the label. All these products are going to be registered by the EPA and will have specific directions on how long the surface must remain wet, how the product should be applied, and what surfaces they can be used on.

2. FOLLOW THE MANUFACTURER’S INSTRUCTIONS

You can have the best cleaning product, but if you don’t know how to apply that product correctly, you’re going to be ineffective. Disinfection can be done effectively at home if you use the right products and follow the label and product instructions.

3. PROTECT YOUR HANDS WITH GLOVES

Basic hand protection when using disinfecting products is always wise. Try to use nitrile gloves or any other type of disposable gloves you can find.

4. USE A MICROFIBER CLOTH, NOT A SPONGE

Microfiber cloths are made up of fibers with multiple surfaces and allow you to have a better contact as you’re cleaning. Household sponges are not recommended, as they can often be breeding grounds for bacteria. If possible, you could even use something that you can dispose of, like disposable wipes or cloths. Otherwise a microfiber cloth is what you should use.

5. CLEAN HANDS AND SURFACES REGULARLY.

Keep your hands washed and regularly clean high touch areas in your home like door handles and light switches. Practicing basic hygiene is what’s going to continue to break the cycle of infection and reduce the virus spread.

Putting these tips into practice can help you reduce levels of contamination.

Tips on Reopening Your Business After a Disaster

1/10/2022 (Permalink)

A natural disaster can occur at a moment's notice. Within seconds, your business can be damaged or destroyed, forcing you to close your doors until you can get back up and running. Unfortunately, businesses that haven’t implemented a disaster recovery plan before the unthinkable happens may likely be unable to reopen their doors after a loss. In fact, according to the Federal Emergency Management Agency (FEMA), up to 40 percent of small businesses never reopen their doors after a natural disaster strikes. With lack of planning for financial damages, property destruction, loss of essential business documents and equipment, and taking care of staff needs, it can be difficult for business owners to rebuild when disaster strikes.

Luckily, the experts at SERVPRO are here to help. Use these tips to get your business back on its feet as soon as you can after disaster strikes.

CREATE A DETAILED NATURAL DISASTER PLAN

If your business is going to survive a natural disaster, you’ll need a detailed preparedness plan in place. Write down a list of immediate solutions you'll implement in the aftermath of a natural disaster. Include items such as:

• Which disasters are likely to impact your business, depending on where it is located
• Locations suitable for employee evacuation
• How to stay in contact with all staff members
• Emergency contact information for each employee
• Plans to protect and/or access vital business records and information
• If there will be an off-site location from which employees need to work until doors reopen
• Contact information for the business’s insurance company, financial institutions, and a reputable disaster restoration company

KEEP LINES OF COMMUNICATION OPEN

As soon as you can, keep your customers and staff informed about what's happening with your business. Provide an estimate of when you'll be able to reopen for business. If excessive damage forces you to temporarily relocate, let others know how to find you. Keep in mind that your ability to recover from a natural disaster might largely depend on how quickly your employees are able to return to work. Reach out to your team, and work with them to make scheduling changes if necessary so everyone can get back to normal as soon as possible.

SEEK OUTSIDE HELP

While FEMA provides financial assistance to businesses that are located in a federally declared disaster area, the process of receiving aid can take some time, especially when an astronomical number of claims are being filed. Have a backup plan in place to ensure you're able to cover the costs of repairs in a punctual manner.

Consider purchasing a flood insurance plan that specifically covers natural disasters. The Small Business Administration (SBA) may also be a good place to turn for help. Through the organization's Office of Disaster Assistance, businesses that are located in declared disaster areas can apply for low-interest, long-term loans to make repairs and replacements.

SET YOUR BUSINESS UP FOR A QUICK RECOVERY

Even just one act of nature can cause a major interruption. Businesses that recognize the importance of having a detailed plan in place to recover after a natural disaster may have a greater chance of survival. Start listing out your steps to rebuilding before disaster strikes to increase your chances of recovering.

If the unexpected does happen, remember that you’re not alone. Count on the experts at SERVPRO to guide and support you throughout the recovery process and help get your business back up and running again as quickly as possible.

Continuing Education Classes

11/1/2021 (Permalink)

SERVPRO of Sarpy County offers both credit and non-credit courses for insurance agents, insurance adjusters, and Real Estate professionals. Our offered Continuing Education (CE) Courses provide you and your employees with information that will allow you to better service your customers.

These programs are designed to improve the knowledge of your staff regarding emergency mitigation. Our franchise has held Continuing Education Courses on various topics including:

• Biohazard Cleanup
• Understanding Mold in the Restoration Industry
• Restorative Drying for Water Damage
• Mitigation Awareness Response Seminars
• The Hazards of Hoarding

Our upcoming CE Course will be December 9th through our zoom link.

"Ethics"

The premise for this ethics course is that although we may have solid ethical foundations and usually make rational ethical decisions, ethical lapses are likely to come when we are stressed, angry, upset, worried, or otherwise disengaged. Each and every day we are faced with decisions that could cause harm to others or ourselves. Facing ethical decisions can be very difficult, especially when we make decisions that may seem correct at first, but we later find out were not so great. As we explore what "Ethics" is, you will be challenged to become involved in group activities. The group activities will help reinforce what has been learned, as well as increase your ability to better deal with ethical decision-making in your own life.

If you have any questions, please contact Nathan Koerner at nathan@goSERVPRO.com or give him a call at 712-253-3852 

Water in a Light Fixture?

11/1/2021 (Permalink)

A flood from a busted pipe or supply line leak can affect more than just the surrounding area. This is particularly common when the faulty water source is on the second story of your home in the Sarpy County area. Not only can it cause water damage to the flooring and walls around it but also to the ceiling under it. Here are a few tips for getting the water out of the light fixture on your lower floor effectively and efficiently.

2 Tips To Deal With Water in a Light Fixture

1. Stay Safe

Your gut reaction may be to open up the fixture and just let the water drain out. This is not advisable until you have taken the necessary safety precautions:

• Shut off water to stop flooding.
• Flip breaker to cut power.
• Don rubber gloves and boots to neutralize residual charge.

Draining the fixture is one of the first steps toward taking care of the water damage to your lower floor. If you choose to touch the light before the restoration team arrives, make sure you are doing it safely.

2. Call Professionals

If the leak in your home has flooded two floors, you need water damage repair that goes beyond amateur abilities. When water has made its way into a light fixture on a lower level, you probably have quite a bit of ceiling damage on top of everything that needs mitigation on the higher floor. You need a team that has the experience and expertise to address the whole problem. As soon as you know there is an issue, call local water restoration specialists. They can assess the problem, propose solutions and provide an estimate of how much time and money it will probably take to fix it.

Water damage doesn't always stick to one area of your home. The more water involved, the farther and faster it can spread. It may even flood a lower floor, including the ceiling and light fixtures. Use the appropriate safety precautions and call for the help you need.

Pipe Bursts Tips

11/1/2021 (Permalink)

Discovering bursting pipes at your Sarpy County area commercial building can be a devastating discovery. Depending on the size of the leak, possibly hundreds of gallons of water could be flowing through your building. It's essential to stop the water and fix broken pipe immediately.

Tips for Bursting Pipe Cleanup

1. Turn Off the Electricity

Before you do anything else, you must turn off the electricity at the breaker box. If you can't safely navigate to the box, call the utility company to shut it off. Until it's shut off, electricity could be flowing through the standing water.

2. Extract the Standing Water

Every minute counts. Next, you must extract all standing water as swiftly as possible to avoid additional loss. It's helpful to always have a wet/dry vacuum on hand for such situations, as one of these machines will get rid of the water and small debris quickly and safely.

3. Remove Affected Contents

Remove all items soaked by the water from the bursting pipes. In addition to furniture, paper and other porous materials, this could include wet drywall and soaked carpet and padding.

4. Separate Salvageable Items

Anything that you can thoroughly dry within 48 hours will probably be salvageable. Materials that you can't dry completely are susceptible to mold growth, and you will likely have to throw them away.

5. Dry the Affected Area and Contents

Finally, the affected area and remaining contents will need to be dried as quickly as possible. You can open windows and doors if the outdoor humidity is less than the indoor humidity. You can also run heaters, fans and dehumidifiers to help the drying process along. Hiring water damage remediation professionals can significantly benefit you, as they have industrial equipment and years of expertise.

When you're dealing with bursting pipes and water damage in the Sarpy County area, time is of the essence. Take action promptly to stop the water flow, repair the pipes and begin the drying process.

Kids and Fire Safety

11/1/2021 (Permalink)

As a parent, your kids' safety is likely the number one priority on your list. Therefore, it just makes sense to have a simple escape plan that they can remember so that they can get out of your house in the Sarpy County area quickly in case of a fire. Here are a few things to teach them to ensure they know the drill.

Teaching Fire Safety to Kids

How To Get Out of the House

The smoke detector is probably the first indication that there is a home fire. When your kids hear this, they must know the steps to take to get to safety:

• Bed roll - Instead of sitting up in bed, roll to their stomachs and use the hand closest to the side to guide them to the floor.
• Floor crawl - Crouch down on hands and knees or on their bellies if smoke and heat are already in the room and crawl toward the escape.
• Test door - Touch door to see if it's still cool and if so, open slowly to see if it's safe to crawl out of the room.
  
  

Practice doing these things with your whole family so that everyone can be familiar with what to do in the event of an emergency. Your kids' safety may depend on their ability to get out of the house on their own, and these drills teach them how to do that.

How To Find Each Other After Escaping

You also want your kids to know where to go after they get out of the burning house. Fire restoration experts recommend that include a safe spot where you will meet if you get separated in your fire escape plan. A trusted neighbor's house or a well-lit parking lot of a business down the street are both good options.

Knowing what to do when there's a fire is important for everyone in the family. Protect your kids' safety by teaching and practicing the plan until they are comfortable with it.

Flooding and Your Basement

10/11/2021 (Permalink)

A flooded basement hits like an oncoming train. Whether the problem stems from a broken pipe, failed sump pump or the result of a heavy downpour that found its way inside, a flooded basement needs to be dealt with immediately to prevent long-term damage.

When dealing with basement floods, there are some things you can and should do immediately, some things you might want to consider doing in the future and times when you should really call in the professionals.

Flooded Basement: Safety First

Safety should always be a priority. Entering a wet basement can be dangerous and even deadly. Before stepping into a flooded basement consider the following:

• Is there a risk of electrical shock? If it's safe to access the main breaker box, turn off the power before you enter the basement. If the breaker box is located in the flooded basement, contact your local power company or a trusted electrician to help first.
• Do you smell gas? Gas leaks are deadly and dangerous. If you smell gas, get out of the house and alert your utility company.
• Is the flood water contaminated? Sewage, chemicals and other pollutants in flood waters pose a health risk to humans and animals. Avoid contact with contaminated flood water and any items that may have been in contact with contaminated flood water.
• Is the flooded basement still structurally safe? If there is any question regarding the structural integrity of the flooded basement or the house above it, do not enter. Call for professional help.

How to Clean Up a Flooded Basement

If it's safe to enter, there are several things you can do to begin cleaning up your flooded basement. Before you dive in, remember the first rule is always safety. Wear protective clothing, safety glasses and gloves as you clean and inspect the basement. Make sure the space is well-ventilated, which also speeds the drying process.

Retrieve and remove: The quicker your personal items can be removed from water, the better the chances for repair and restoration. You need to get items out of the basement and dry off any remaining dampness to reduce the likelihood of mold growth.

Extract water: If the water is just a couple inches deep, you may be able to remove it using a wet/dry vacuum or portable sump pump. Both of these items can be rented rather than purchased. If you're wading through several inches of water or more, though, you'll likely need to call in professionals like those at SERVPRO of Sarpy County.

Remove rugs: Any area rugs need to be removed and dried out immediately. If possible, hang area rugs outdoors to dry or opt for a professional cleaning. If the basement was carpeted, you may have to remove the carpet. Water can damage not only the carpet fibers but also the glue, backing, padding and underlayment, leaving the carpet at higher risk for mold. However, do not attempt to remove tacked-down carpeting yourself, leave it to the professionals.

Run a dehumidifier and fans: To prevent the development of mold after a basement flood, it's essential to keep the level of humidity as low as possible. If the weather is favorable, open any and all windows you can, then run a dehumidifier and fans to increase ventilation and lower the humidity levels.

Clean and disinfect: After the water is extracted and the basement thoroughly dried, the whole space needs to be cleaned and disinfected. Carefully wash and sterilize anything the flood waters touched that you were able to salvage.

Keep an inventory list: As each item is removed from your flooded basement and treated for water damage, add it to an inventory list. Keep a record of all the details regarding what was damaged in the flood, and hold onto estimates and receipts from any restoration or repair procedures. These documents will support any insurance claim you plan to make.

SERVPRO has been helping homes and businesses cope with water damage for more than 54 years. When your basement floods, call SERVPRO of Sarpy County to handle the water extraction, drying and any necessary mold remediation.

Who Should You Use?

9/28/2021 (Permalink)

Who should I use?

Emergency situations usually call for quick reaction. In cases where a home or business structure in Plantation is being compromised by unhealthy and/or unsafe conditions, SERVPRO of Sarpy County is the-fast-response you need to get relief.  Chaotic situations can be handled or endured in an orderly fashion with professionals and the right tools applied. When you must choose your clean-up/restoration specialist, you are likely considering a few important things:

• Convenient location
• 24/7 availability
• Professionalism
• Efficiency
• Honesty
• Experience
• Latest equipment

SERVPRO of Sarpy County is the answer.

In a problematic and possibly chaotic situation, remember, we’re here to help.  SERVPRO of Sarpy County are business owners, homeowners and renters just like you so we understand the initial needs. Our promise to you is to provide the same quality and integrity based service that we, as your neighbor, may also need in the future.

Fire Damage Prevention and Pet Safety

9/28/2021 (Permalink)

Fire damage in Sarpy County can harm animals just as it can harm people. At SERVPRO® of  Sarpy County, we love our pets as much as you love yours. We could not stand to see them injured or killed in a house fire.

SERVPRO of Sarpy County shares these pet safety ideas with you:

• When you design your fire escape plan, practice with your pets
• If there are fires outside, bring pets inside. If you have to evacuate, you will be ready to bring the pets with you
• Know where your pets hide. You may not have time to hunt for them in an emergency
• Animal-rescue groups and other organizations have pet stickers that you can put on your windows and doors. The stickers tell firefighters how many pets you have, and what kinds
• Prepare evacuation kits for the pets. These kits can be large plastic bins. Put in copies of their vet records, extra leashes and collars, toys, and food

SERVPRO of Sarpy County reminds you to call the fire department once you are safely outside the Plantation home. Smoke damage and fire damage can destroy lives.

Storm Preparation is Key

9/13/2021 (Permalink)

At this point most of us living in the Sarpy County area know how to handle the big winter storms. We rush to the grocery store to get milk and bread because we are all convinced we will be in our house for days on end! The storms that bring feet of snow to our area, no school for days, and state of emergency to keep nonessential personal off the roads. You could lose power, which could cause food spoilage or frozen pipes… and let’s not forget if there is a quick warm up right behind it, you could experience flooding. The nice thing about these larger storms is that they give us time to prepare.

BUT what about the smaller storms? The ones that only bring a coating, inch or two of sleet, snow or ice? The ones that they always say won’t cause much of an impact?

Did you know these smaller, less significant storms can actually cause a greater impact to your home and business? Why? Because we don’t prepare as much. We are told they won’t be as big so we tend not to stress as much and let our guard down. Four wheel drive can plow through anything right… wrong!

So... what can you do?

1. Have a list of your vendors and an emergency ready profile (ERP) completed on your business as an additional add to your continuity plan. It saves you time, in the event this “insignificant storms” turns out to be a really big deal.
2. Just because there is a storm coming, your business operations cannot come to a halt. Set clear expectations for those in authority as well as non-critical employees in the event an emergency does occur. Is your emergency plan communicated by text, email, or phone call? Is everyone aware of this? It may also be beneficial to subscribe to and send out public transportation updates so no employees are left stranded at your office. Likewise is it acceptable for your employees to arrive late or leave early to ensure their safety?
3. With smaller storms we tend to not walk the perimeter of our business to inspect for damage or ice accumulation. By not doing this, it can lead to larger issues down the road or worse, a customer becoming injured. It is always a good practice no matter how large or small the storm might be to inspect your property and document everything. You never know when your insurance may need that information.

24 Hour Emergency Water Damage Service

9/13/2021 (Permalink)

SERVPRO of Sarpy County is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage. 

We Answer the Phone Ready to Help Call Today - 402 - 291 - 3355

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Sarpy County has specific water damage training and experience to help you through this tough time. We specialize in water damage restoration-in fact, it's the cornerstone of our business. 

What to Expect 

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed. 

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur? 
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

Why You Should Hire SERVPRO of Sarpy County

9/13/2021 (Permalink)

SERVPRO’s Premier Water Removal Service Can Prevent Long-term Damage to your Sarpy County Home 

It pays to hire a professional water removal service in your Sarpy County home following water incidences such as burst pipes or ceiling leaks. Professional water damage restoration services such as SERVPRO have the necessary equipment, trained staff, and the technical know-how to control the damage before it can cause any long-term effect. 

SERVPRO technicians prioritize water removal from your Seattle home to limit moisture exposure to the structural components. Moisture has different effects on different materials. While some porous materials such as carpet, drywall, and fiber-fill insulation can soak up the water and can be damaged severely, non-porous materials such as glass, plastic, or sheet metal do not absorb much moisture.     

What Factors Affect the Extent of Damage to Your Seattle Home During Water Cleanup?  

One of the most important factors affecting the extent of water damage to your Seattle home is the exposure time. The longer the surfaces are exposed to the water, the higher the damage. SERVPRO techs understand the importance of time during water damage restoration and aim at reducing the exposure by quickly removing the standing water from the property. SERVPRO uses state-of-the-art equipment to speed up the water removal, including-

• Truck-mounted extractors
• Self-priming trash pumps 
• Electric submersible pumps

It is equally important to remove the residual moisture from the structure as well. SERVPRO techs use air movers and different types of dehumidifiers to accomplish this goal. 

How Does Smoke Impact Your Fire Damaged Home?

9/3/2021 (Permalink)

Certified Technicians at SERVPRO Efficiently Remediate Smoke and Smoke Residue Damage

A fire incident can potentially ruin your home. The fire can cause structural and cosmetic damage that takes a long time to restore. Apart from the flames, one of the most significant factors causing extensive damage is the smoke and soot during a fire.

The smoke residue adheres to the exposed surfaces of your home and causes discoloration and even structural damage. Understanding the behavior of smoke during a fire can help you understand the restoration process better. The temperature of the smoke itself and the temperature of the surrounding surfaces affects the extent of the fire damage.

The temperature of the smoke

Smoke rises away from the fire and is carried to different places by a process known as convection. Fire produces heat, and as a result, the air above the fire becomes hot, expands and becomes lighter. The lighter air moves up, and its place is taken by the denser cold air. The process generates air currents called convection currents. It is due to these currents that the smoke rises to the top.

Now, as the temperature of the air increases, the pressure it exerts against the surfaces increases as well. What it means is that hotter fires produce a hotter smoke that is forced against the surfaces. The smoke particles in such fires can go deeper into the surface pores and cause extensive damage. SERVPRO professionals understand the theory behind the smoke and design strategies accordingly.

The temperature of the surrounding surfaces

Hotter smoke moved toward colder surfaces. As the hot smoke migrates to the colder surfaces such as outside walls, closets, and unheated rooms, these are damaged the heaviest. It can be surprising to see how much smoke residue finds its way into drawers and closets. SERVPRO technicians can use multiple techniques to clean surfaces that are heavily damaged by smoke and soot.

A fire incident can be quite a traumatizing experience, but it is essential to seek professional help as soon as you can. Technicians have a better chance of successfully restoring your home if they can get to work before the damage becomes permanent.

Why SERVPRO? The Difference is in Our People

9/3/2021 (Permalink)

When it comes to disaster recovery, we may not be the only game in town, but there’s a reason why so many homeowners and businesses choose SERVPRO to recover from water, fire, mold, or flood damage. The difference is our people!

We invest in our employees

SERVPRO invests in having the best employees in the business. We have always put a high priority on educating our team. That need is more important than ever today. SERVPRO is an IICRC certified firm with certified technicians, which means customers can expect the very highest in standards and protocol to be used in their home or business when disaster strikes.

IICRC training and certification

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries and those standards are high. Our SERVPRO professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses so they are well-prepared to handle any disaster in any situation and know how to approach the restoration process quickly and effectively.

Employee certification training

The Employee Certification Training by SERVPRO is a voluntary, self-paced program designed for SERVPRO franchise employees to further their knowledge and training. Certification is awarded after successful completion of course materials and an examination. Modules for training include:

• Crew Training
• Fire Restoration
• Water Restoration
• Advanced Structural Drying

Ongoing, comprehensive training for our crew

Our training program doesn’t stop at just IICRC and Employee Certification Training. We also offer:

• Initial Franchise Training
• e-Learnings
• Continuing Education Classes

From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property. If your property suffers water, flood, storm, fire, or mold damage, know that you’re in great hands with the professional SERVPRO team. 

3 Basic Steps to Repair and Restore Your Roof

8/25/2021 (Permalink)

The first thing experts do is examine the damage. Whether you have missing shingles or just broken or cracked ones, either problem can allow water to seep into your building's interior. As a result, several items may need to be torn out:

• Roof support beams
• Insulation
• Drywall
• Ceiling tiles
  
  

Removing water damage is vital. Taking care of this step quickly can help you avoid secondary problems such as mold growth. The sooner you call the technicians, the smoother the cleanup process will go.

2. Decontaminate

Flood water, particularly that which has run into your building through a roof leak, is considered contaminated water. It can contain dirt, debris and bacteria. It is necessary, therefore, to not only dry out the affected area but also to disinfect it so that microscopic organisms in the water don't lead to further rot or bad air quality in your building. Technicians may use special machinery and industrial cleaners to sanitize the space.

3. Rebuild

Once all traces of damage and filth are gone, the restoration stage can begin. Specialists rebuild the interior portions that were destroyed, replacing walls, ceilings and insulation. Then they repair the damaged roof so that it can get back to protecting your building.

Even a small roof leak can cause serious damage to your commercial building. A professional team that has the knowledge and experience to handle the cleanup process from removal to restoration is essential for getting your roof back to normal.

Water Damage Cleanup at Omaha-Area Assisted Living Facility

3/3/2021 (Permalink)

Our team used the rover to extract water from the carpeting while wearing full PPE.

When an Omaha-Area assisted living facility experienced water damage recently, they knew to call the SERVPRO of Sarpy County team.  Our crew arrived within the hour to begin the cleanup process.  We began by sealing off the affected area to prevent contamination spread to the unaffected areas of the facility and to ensure the residents were not impacted.  

Since the facility houses high-risk persons, our crews wore full PPE and utilized a dedicated access point to the building to better protect client health and well-being.

The facility manager was very pleased with recovery process, commenting "that's why we always call your team".

If your property is affected by a disaster, such as fire damage or water damage, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355. We are always here to help.

Protect Your Omaha-Area Property From Winter Weather

1/21/2021 (Permalink)

SERVPRO reminds you to protect your property this winter

Follow these guidelines to keep your home or business safe from the harsh winter weather.

• Check for downed tree limbs and branches and clear them away.
• Inspect for proper drainage to avoid flood hazard potential (especially walkways and parking areas).
• Inspect all handrails, stairways, and entryways to correct potential slip hazards.
• Inspect all roofs, gutters, and water pipes to ensure they are in proper order.  Gutter downspouts should be directed away from the building. Clean them of debris that may have gathered during the fall to avoid a damming affect, which may lead to roof damage and interior water problems.
• Protect water pipes from freezing by simply allowing water to drip when temperatures dip below freezing. If pipes are under a cabinet, leave cabinet doors open to allow warm inside air to circulate around the pipes.  Consider shutting down outside faucets at the main valve in the basement or crawl space; make sure you turn on the faucet to drain it after shutting off the inside valve to prevent any remaining water from freezing in the pipe.

If you experience water damage in your home or business call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355.  Our experienced crews are always here to help.

SERVPRO Stands Ready To Respond To Disaster

1/8/2021 (Permalink)

This is some of the equipment we use to save the day.

Whether you have fire damage, water damage, sewage backup, or mold; the trained professionals at SERVPRO of Sarpy County team stand ready to respond.  From our owner to our technicians and even our marketing staff, our team is trained, equipped, and certified to help when disaster strikes. 

Our team maintains the IICRC certifications and the mitigation equipment to properly respond 24x7 to any size disaster.  Our experience is that fast response with trained technicians using profession-grade equipment yields time and cost savings for our customers.

If your property is affected by a disaster, such as water damage, fire damage, smoke damage, or even trauma scene or sewage damage, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355; we are always here to help.

Winter Storms Can Cause Water Damage

12/28/2020 (Permalink)

This was the result of the last heavy snow in Omaha. Our team came in early to clean our vehicles of all the snow.

With potentially heavy snow predicted in the Omaha, NE area this week, SERVPRO of Sarpy County reminds you to be on the lookout for storm damage or water damage. 

Ice dams are always a concern after a heavy snow.  The snow insulates itself against the roof and gutters, causing melt which backs up under the shingles.  This results in waters getting into the attic space and your home's interior.  Check out this blog on our website about ice dams.

If you have snow drifting along your home ro business, it is important to shovel the snow away from the foundation to prevent the melting snow from backing up into your basement.

If you experience storm damage or water damage, call the SERVPRO of Sarpy County team of trusted professionals at 402-291-3355. Our experienced crews are always here to help.

Electrical Fire Cleanup in Omaha, NE

12/21/2020 (Permalink)

This damage was caused by an electrical fire.

When on Omaha, NE home suffered smoke damage and fire damage from an electrical fire, SERVPRO of Sarpy County crews were here to help. The fire started in the living room and caused smoke and fire damage to the main and second floor and the basement suffered significant water damage.

Our crews divided into teams to dry out the basement area while beginning the cleaning and recovery process upstairs.  The fast response and efficient work processes helped to minimize the cost of recovery, both in time and money.  The customer was amazed that we were able to salvage many of their belongings.

If your property is affected by fire damage or smoke damage, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355. Our experienced crews are always here to help.

Water Damage Cleanup at Omaha, NE Area Assisted Living

12/13/2020 (Permalink)

This broken sprinkler head caused extensive water damage to an Omaha-Area assisted living community.

When a sprinkler head malfunction caused extensive water damage to an Omaha-area assisted living center, they knew to call SERVPRO of Sarpy County.

Our teams arrived onsite within the hour to assess the damage and determine a plan of action while beginning to clean up the damage.  Our divide and conquer approach allowed us to quickly stop further damage from occurring, minimize damage and work more efficiently.  Our goal is to keep your business running while we help you recover from disaster.

Our client and their residents were grateful for the minimal disruption to their daily routines while the SERVPRO team handled the disaster.

If your property is affected by a disaster, such as water damage, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355;  we are always here to help.

Preparedness for Pets

12/6/2020 (Permalink)

SERVPRO of Sarpy County askss you to help your pets to be prepared.

During this Holiday Season, SERVPRO of Sarpy County wants to remind you to be (pet) prepared.  Pets are just as important as any family member to many people, so make them a part of your preparedness planning.

There are several things you can do to make sure your pets stay safe during an emergency.

• Have a trusted friend who can check on your pets if you are unable to get home.
• Know how to find pet friendly hotels along your travel routes.
• Build a Pet Preparedness Kit:  download this Pet Preparedness List from Ready.gov for more information about building a preparedness kit for your pet.

We hope you and yours enjoy a safe Christmas and a happy New Year.

If your home or business is affected by storm damage, call the trusted professionals at 402-291-3355.  The experienced crews of SERVPRO of Sarpy County are always here to help.

Protect Your Home From Heating Hazards

11/30/2020 (Permalink)

This Omaha-Area home fire was caused by cresote buildup in a woodburning stove.

With the cooler temperatures, we are all looking for ways to keep our homes and workplaces cozy.  Many people use alternative heat sources like fireplaces, portable space heaters and wood burning stoves.  Heating is the second leading cause of home fire deaths, making it important to review ways to help reduce the risk of a heating-related fire.  According to the National Fire Protection Association (NFPA), nearly half of home heating fires are reported during the months of December, January, and February. 

Here are some steps you can take to reduce the risk of home heating fires today:

• Maintain heating equipment and chimneys by having them cleaned and inspected annually by a qualified professional.
• Use heating equipment that has the label of a recognized testing laboratory.
• All heaters need space.  Keep flammable objects at least three feet away from heating equipment.
• Plug space heaters directly into outlets, never into an extension cord or power strip.
• When using fuel-burning heaters, use only the type of fuel specified by the manufacturer.
• Install and maintain carbon monoxide and smoke alarms inside your home and business.  Test alarms monthly.
• Remember to turn portable heaters off before leaving the room or going to bed.
• When using a wood-burning fireplace, make sure the fireplace has a sturdy screen to help prevent sparks from flying into the room.  Spent fireplace ashes should be cool before removing and putting them into a metal container.  The container should be stored away from your home or business.

If your property is affected by fire damage or smoke damage, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355. Our experienced crews are always here to help.

Water Damage Cleanup at Omaha, NE Church

11/23/2020 (Permalink)

This waterfall was caused by a burst sprinkler valve.

This Omaha, NE church had a break in their lawn irrigation system overnight, causing water damage to a few rooms on the main level and flooding in the entire basement.  Since our team had previously developed an Emergency Ready Plan (ERP) for the church, they were better prepared and able to shut the water off and begin the cleanup process quicker, saving them thousands.  This disaster pre-planning enabled our technicians to split up and focus on preventing further damage to the most at-risk areas of the basement while the other team set up drying equipment.   

As a result of the pre-planning and fast response of the SERVPRO of Sarpy County team, the basement storage area was spared from permanent damage and church operations were not impacted.

If your home or business is affected by a disaster, such as water damage, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355.  Our experienced crews are always here to help.

Faster Disaster Response Can Reduce Damage

11/14/2020 (Permalink)

SERVPRO of Sarpy County is ready to respond 24 hours a day for fire and water damage cleanup at your home or business.  Responding quickly to disaster can save thousands by minimizing or even preventing further damage.  Our trained and experienced technicians can start the recovery process within minutes of arrival to your home or business.  

Within 24 hours of a water damage, furniture and walls can begin to swell, and an odor may develop.  After two days to a week, harmful bacteria may start to spread, paint may peel, and doors, windows and floors could begin to warp.

If your property is affected by a disaster, such as fire damage or water damage, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355. We are always here to help.

Water Damage Cleanup at Omaha-Area Insurance Office

11/9/2020 (Permalink)

This water damage was caused by a sprinkler system malfunction.

When an Omaha-Area insurance office flooded, they called the team of experts at SERVPRO of Sarpy County.  A neighbor called them to report a leaking sprinkler system behind their building.  When the office staff investigated, they found water running into the building and down the basement steps, flooding the area quickly.

Our Marketing Manager arrived on the scene withing minutes of the call, shut off the water supply to the sprinkler system and began moving contents away from the water.  Our technicians arrived moments later, extracted the water, and began the drying process.

As a result of the fast response and expertise of the SERVPRO team, the damage was contained, no contents were lost, and the business remained open.

If you experience water damage in your home or business call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355.  Our experienced crews are always here to help.

Do You Have A Fire Escape Plan?

10/29/2020 (Permalink)

Cartoon family review their fire escape plan hanging on the wall.

Every second counts during a fire.  In just a matter of moments, a small flame can turn into a major fire, making it critical to be prepared by having an escape plan in place.  A survey conducted by the American Red Cross shows only 26 percent of families have actually developed and practiced a home fire escape plan.  Once a plan is developed, it is important to ensure that everyone in the home understands the plan; the best way to do this is by practicing the escape plan at least twice a year.

The National Fire Protection Association offers great tips and free fire escape planning tools.

Remember to escape first, then notify the fire department.

If your property is affected by fire damage or smoke damage, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355. Our experienced crews are always here to help.

Water Damage Cleanup at Omaha, NE Business

10/20/2020 (Permalink)

This water damage was due to a burst pipe in the attic.

A burst pipe in the attic caused much water damage to the kitchen area of this Omaha, NE business.  The picture shows the mess after the ceiling collapsed.

Since the business had a SERVPRO Emergency Ready Plan they knew how to respond quickly to get the water supply for the affected area shut off, reducing the impact of the disaster.  They also knew to call our office right away so our technicians could begin the recovery process.  

Our crews were onsite to get the debris cleaned up and the affected area contained so the business could reopen their kitchen within 24 hours of the incident.

The client was grateful to have a plan in place before disaster struck and to get back in business so quickly afterwards.

If your business is affected by a disaster, such as water damage, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355;  we are always here to help.

Call us today to set up an Emergency Ready Plan!

Sanitizing First Responder Vehicles in the Omaha, NE Metro

10/16/2020 (Permalink)

We are honored to serve our heroes!

SERVPRO of Sarpy County continues to provide free COVID cleaning and sanitizing for first responder vehicles.  Throughout this pandemic, our trained and experienced crews remain available to deliver peace of mind to our local heroes. 

Whether we are providing preventative cleaning or ensuring a vehicle is sanitized after a confirmed exposure, our team is honored to serve those who continue to stand ready to serve our community.

Leveraging our extensive experience in biohazard decontamination, our technicians always adhere to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention.

If your property is affected by a disaster, or if we can help answer questions about COVID cleaning, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355; we are always here to help.

Storm Causes Sewer Backup in Omaha, NE

10/6/2020 (Permalink)

This flooded bathroom was caused by the heavy rains from a storm.

A heavy rainstorm caused this sewer backup in Omaha, NE.  Our crews arrived onsite quickly, but black water damage such as this requires extensive cleaning and sanitizing, including removal of all porous materials in contact with the contaminated water. 

Did you know a standard homeowner's insurance policy excludes coverage for such an event?

The backup of sewer and drains as well as the failure of a sump pump is excluded.  Damage sustained from either of these problems may not be covered leaving you to pay for the cleanup.  If you have a finished basement, or use your basement area for storage, you shouldn't go without this coverage endorsement.

Heavy rains can trigger a backup.  A storm sewer backs up into your home and usually comes in through a sump well, washtubs in the basement, or toilets in the basement.  However, the damage can happen anywhere in the house.  Sump pump failures normally occur from power outages or motor failures.  Sump pumps run on electricity and during a bad storm many times the power goes out.  That's when you need the sump pump the most, to pump the heavy water from the rain out of the basement.

The damage can be quite costly.  Normally damage occurs in the basement, which houses the mechanical systems of the house such as: washer and dryer, furnace, hot water tank and the numerous items people store there.  Water or sewage usually destroys anything it comes in contact with.  For the thousands of dollars in damage, it would be well worth purchasing the additional coverage with your homeowner's policy to cover such an event.

Be sure to ask your agent about this coverage to make sure you already have it on your policy or to purchase it.  Also, ensure you have enough coverage.  The additional cost is small compared to the risk of loss and your peace of mind.  Ask your agent or company what your best option is.

If your home or business is affected by storm damage, call the trusted professionals at 402-291-3355.  The experienced crews of SERVPRO of Sarpy County are always here to help.

BBQ Grill Fire in Omaha, NE Metro

9/28/2020 (Permalink)

This Omaha, NE area fire was caused by a BBQ grill.

SERVPRO of Sarpy County crews recently responded to this fire in the Omaha, NE metro.  A BBQ grill caught fire and quickly engulfed the side of the house.  Our crews found significant smoke damage throughout the home and heavy soot near the area of the fire.  Fortunately, our team was able to recover most of the homeowner's belongings.

According to the National Fire Protection Association (NFPA), there are 10,600 grill fires each year.  Research suggests that failure to clean the grill may be a factor in nearly a third of grill fires.

If your property is affected by fire damage or smoke damage, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355. Our experienced crews are always here to help.

Omaha-Metro 24 Hour Emergency Water Damage Cleanup

9/1/2020 (Permalink)

SERVPRO of Sarpy County is available 24 hours a day for water damage cleanup at your home or business.  When water damage occurs, rapid response is critical to the recovery process.  A delayed response of just a few hours can greatly reduce increase the damage.

Our Crews Are Ready To Help Call Today - (402) 291-3355

Our team understands the confusion and stress you feel when confronted with a disaster and stand ready to guide you through the crisis.  We have the training, expertise and equipment to help you recover faster.

What You Can Expect

When you call, we will ask for some information to help us better serve you in your time of need.  This information will help us determine the right equipment and team members to bring to best address your situation.

Your SERVPRO representative will ask:

• Your name, contact information and address
• Your insurance information
• When did the damage occur?
• What caused the damage?
• Is electricity available?

Rest assured, our team is ready, willing and able to help you today! 

If your property is affected by a disaster, such as water damage, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355. We are always here to help.

Water Damage Cleanup at Omaha-Area Medical Facility

8/17/2020 (Permalink)

This water damage was caused by a clogged drain in an upper level.

A clogged drain caused extensive water damage to this Omaha-area medical services provider.  Since the backup occurred in a storage area, the issue went unnoticed until water damage appeared in the lobby and lower level areas.

Our SERVPRO technicians were onsite within an hour to assess the damage, define the scope of work required and begin the recovery process.  With over 2,000 square feet of the business affected by contaminated water, our team had to respond quickly to ensure we could keep the business open while containing the damage and contaminants.  While one crew began to extract the contaminated water, another crew set up biocontainment to ensure staff and patient safety during the mitigation process.

The client was happy to be able to continue treating patients while the SERVPRO team handled the disaster.

If your property is affected by a disaster, such as water damage, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355;  we are always here to help.

Falling Tree Causes Storm Damage in Omaha, NE

7/14/2020 (Permalink)

Heavy winds caused the tree to fall on a house in Omaha, NE

Severe storms packing heavy winds caused a tree to fall on this Omaha, NE house.  After a call to their insurance agent, the homeowner called SERVPRO of Sarpy to assist with cleaning up the storm damage.

While a tree service removed the massive tree, our crews began cleaning the water damage inside the home.  Once the tree was removed and it was again safe to be on the roof, our team tarped the roof to prevent more rain from coming into the attic.  The homeowner was happy to be able to stay in their home during the repair process.

If your home or business is affected by storm damage, call the trusted professionals at 402-291-3355.  The experienced crews of SERVPRO of Sarpy County are always here to help.

Signs of Water Damage

6/23/2020 (Permalink)

Most water damage is caused from leaking pipes, heavy rains or flooding; but excessive humidity can cause water damage also.  Small rooms that don't get much airflow, such as bathrooms and basement rooms are prone to water damage from excessive humidity.  Slow or small leaks from water supply lines or drains can go on for months before they are detected, causing much water damage and resulting in mold as well.  

Some of the signs that you may have water damage:

• Standing water - this seems obvious, but it is often overlooked.  Check your basement regularly for standing water.
• Musty or "earthy" odor - this could be a sign of mold growth and water damage.
• Stains and spots - walls or ceilings with brown stains are a clear sign of water damage.
• Peeling paint - painted surfaces with water damage will start to peel, bubble or flake.
• Uneven surfaces - water-damaged floors will warp and feel uneven.

If you experience water damage in your home or business call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355.  Our experienced crews are always here to help.

Tornado Safety in Nebraska

6/11/2020 (Permalink)

A tornado can from from any storm

Nebraska is in the heart of Tornado Alley, where warm, humid air collides with cold, dry air. In an average year, there are over 800 tornado reports and over 80 deaths. Tornadoes are most common during spring and summer but can occur anytime of the year.

A tornado watch means a tornado could possibly form near the area.  A tornado warning means that there has been a confirmed tornado nearby.

If you are home during a tornado, go to a safe room in the lowest level of your home or a small interior room with no windows, hide under something sturdy like a table or work bench, and protect your head and neck with a pillow or blanket.  See ready.gov for more information on tornado preparedness.

If your home or business is affected by storm damage, call the trusted professionals at 402-291-3355.  The experienced crews of SERVPRO of Sarpy County are always here to help.

Fire Safety and Preparedness

6/4/2020 (Permalink)

SERVPRO of Sarpy County reminds you to Grill Safe Omaha

The arrival, of summer typically makes us think of afternoons at the city pool, backyard barbeques, and family vacations. 

The team at SERVPRO of Sarpy County would like to remind you to add fire safety and preparedness to your to-do list this week. 

Statistics show that home fires claim the life of one child every day and approximately 16 children are injured from fires or burns every hour.  Over 85% of all fire-related deaths are due to home fires, which spread quickly and often leave as little as 2 minutes to escape.  

Some fire safety tips:

• Install smoke alarms on every level of your home and in every sleeping area.
• Teach kids to never play with matches or lighters and store these up and away from children.
• Create and practice a home fire escape plan with 2 ways out of your house. Make fire escape practice a fun game for the kids by having a race to see how fast they can escape and practice often.  The better prepared your kids are, the better chance they have to escape.
• Teach your children to get low and get out when they hear the smoke alarm.
• Use common sense in the kitchen.  Pay attention when cooking and never leave a hot oven or cooktop unattended.

Don't forget to check FEMA's fire safety checklist on their website.

Have a happy and safe summer!

If your property is affected by fire damage or smoke damage, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355. Our experienced crews are always here to help.

Water Damaged Kitchen in Omaha, NE

6/1/2020 (Permalink)

This kitchen and hallway water damage was caused by a leaking dishwasher.

A dishwasher in this Omaha, NE home went unnoticed for several weeks, resulting in water damage to the kitchen flooring and subfloor as well as the basement ceilings and walls.  While the SERVPRO of Sarpy County crews were surveying the extent of the damage, they discovered mold growth in the affected area.

The excessive mold growth and moisture made it necessary to remove some of the tile flooring in the kitchen, but fortunately the homeowner had extra tile and was able to keep their existing flooring, replacing only the damaged tiles.  Our crews were able to clean, dry and disinfect the affected areas, allowing the homeowner to stay in their home during the recovery process and saving hundreds in costs for them.

If your property is affected by a disaster, such as water damage, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355. We are always here to help.

Water Damage Cleanup at LaVista, NE Business

5/14/2020 (Permalink)

This water damage was caused by a failed fire sprinkled head.

This LaVista, NE business had a fire sprinkler system head break, causing water damage to several rooms.  Our technicians arrived onsite within the hour to scope the damage and create a mitigation plan. 

Our crews split up so that one crew could begin the extraction process while another crew began the drying process in a less-affected area.  This enabled the business to remain accessible to customers with minimal impact.  As the result of our fast response, the property was restored to pre loss condition within 48 hours.

The business owner was grateful for the fast response of SERVPRO of Sarpy County and the ability to stay open for business while minimizing the damage.

If your home or business is affected by a disaster, such as water damage, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355.  Our experienced crews are always here to help.

Hail Can Lead To Water Damage

5/13/2020 (Permalink)

A hailstorm like this can cause storm damage and lead to water damage.

Most people associate hail with car damage, but hail damage on your roof can lead to costly repairs.  Left undetected, hail-damaged roof shingles can develop into slow leaks, causing much water damage and often mold damage before the issue is noticed.

SERVPRO of Sarpy County recommends having your roof inspected anytime moderately sized hail occurs in the area.  If your roofer notices roof damage or suspects water damage or mod damage in the attic, contact our office.  We will provide an inspection of the area to determine if there is an issue and what, if any, mitigation is warranted.

If your property is affected by a disaster, such as water damage, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355;  we are always here to help.

Certified Technicians + Professional Equipment = Proper Disaster Response

5/11/2020 (Permalink)

Our quick-response team at a recent commercial water damage.

When you experience disaster, from water damage to fire damage, or have concerns about mold; the SERVPRO of Sarpy County team is here to help.  Our owner, Pat Nosal, holds several master-level certifications from the IICRC; the non-profit certifying body for the cleaning and restoration industry.  Pat is one of only four master-certified professionals near the Omaha, NE metro area.  Led by Pat, our team of IICRC certified technicians are ready to respond 24x7 to any size disaster.  

We enhance our training with professional-grade equipment to ensure we can help our customers recover from disasters large and small while minimizing disruption to their lives and business and effectively managing costs.

If your property is affected by a disaster, such as fire damage or smoke damage, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355; we are always here to help.

Proper Fire Extinguisher Usage

5/7/2020 (Permalink)

Always use the proper fire extinguisher properly.

With all the fire damage and smoke damage that our crews see each year, SERVPRO of Sarpy County wants to PASS on some important fire extinguisher tips.  The acronym PASS is used to remember how to properly operate a fire extinguisher:

• P - Pull the pin, hold the nozzle away from yourself and release the pin.
• A - Aim low, toward the base of the fire.
• S - Squeeze the trigger lever slowly.
• S - Sweep the nozzle side to side.

In addition to knowing how to properly use a fire extinguisher, the U.S. Fire Administration suggests it is important to know which extinguisher is best for each type of fire.  Check out this article on our website on Choosing The Proper Fire Extinguisher.

If your property is affected by a disaster, such as smoke damage or fire damage, call the experts at SERVPRO of Sarpy County at 402-291-3355;  we are always here to help.

Weather Preparedness Kit

5/6/2020 (Permalink)

It is a good idea to maintain a preparedness kit and have it readily accessible.

Severe weather can happen at any time in Omaha and frequently causes storm damage to homes and businesses.  In many cases there is not a lot of time to prepare or grab multiple items you may need to shelter so it is best to keep an emergency bag readily accessible. 

The Nebraska Emergency Management Agency recommends having enough water and nonperishable food for three days, a change of clothes for all family members, medicine, a first aid kit, and some form of entertainment such as cards or a coloring book, hygiene items such as shampoo, toothpaste, toothbrush and toilet paper, any valuable paperwork including instructions on how to get somewhere safe and who to call, cash and an extra set of keys.  It is best to be prepared and have a kit at the ready in case you are unable to get back into your home and need to stay in a hotel.

If your home or business is affected by storm damage, call the trusted professionals at 402-291-3355.  The experienced crews of SERVPRO of Sarpy County are always here to help.

Bathtub Leak Causes Water Damage in Council Bluffs, IA

5/5/2020 (Permalink)

This carpet was able to be cleaned and dried by SERVPRO crews.

The dishwasher in this Papillion home leaked, causing extensive water damage to the kitchen and finished basement below.  Within two hours of receiving a panicked call from the homeowner, SERVPRO of Sarpy County crews were onsite extracting water and setting up drying equipment.

This home in Council Bluffs, IA had water damage in the basement due to a faulty seal in the bathtub drain on the main floor.  The water damaged the ceiling in the basement bedroom as well as part of the carpet.  Luckily the furniture was not affected, so our technicians only needed to clean and dry the ceiling and carpeting.

If your property is affected by a disaster, such as water damage, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355. We are always here to help.

COVID-19 Cleaning at Omaha, NE Business

4/28/2020 (Permalink)

SERVPRO has the expertise to handle biohazards

When an Omaha, NE care facility found a resident with symptoms of COVID-19, they reached out to the experts at SERVPRO of Sarpy County to contain the potential threat.  Since the staff reacted quickly and appropriately, the potential exposure area was minimized.

Our crews responded quickly to set up containment for the potentially exposed area with negative air pressure and proper air filtration. Once the containment was verified secure, we cleaned and sanitized the entire area.

The client was grateful for our fast response and ability to quickly contain the area, minimizing the impact on the rest of their facility and allowing other residents to remain in place confident the situation was under control.

If your home or business need deep cleaning services, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355; we are always here to help.

We Are The Cleaning Experts

3/17/2020 (Permalink)

SERVPRO Technicians are trained and experienced in biohazard cleanup.

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

The SERVPRO of Sarpy County team is prepared to clean and disinfect your home or business, according to protocols set forth by the Center for Disease Control and Prevention.  We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables.  Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment
• Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus.  Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims.  While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today -  SERVPRO of Sarpy County, 402-291-3355. Our experienced crews are always here to help.

Sources:

CDC guidance on preventing spread.

CDC guidance on business response.

Frozen Pipe Causes Water Damage in Omaha

3/2/2020 (Permalink)

SERVPRO of Sarpy County crews recently responded to this Omaha home for water damage in the basement.  A sprinkler supply line froze and burst in the basement wall flooding most of the basement.  Our technicians responded quickly to extract the standing water from the carpet. We used an air-injection system to force warm, dry air into the wall cavities, enabling us to save the drywall and save the homeowner hundreds of dollars.  The picture shows one of our air movers drying the carpet from underneath, saving the carpet from needing replacement.

The homeowner was grateful for our fast response and expertise in saving their walls and carpet. 

If your property is affected by a disaster, such as water damage, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355;  we are always here to help.

Dishwasher Leak Causes Water Damage in Papillion

2/7/2020 (Permalink)

This water damage was caused by an appliance leaking.

The dishwasher in this Papillion home leaked, causing extensive water damage to the kitchen and finished basement below.  Within two hours of receiving a panicked call from the homeowner, SERVPRO of Sarpy County crews were onsite extracting water and setting up drying equipment.

The fast response and expertise of our technicians enabled us to save the kitchen cabinets and the home theater equipment in the basement below.  Unfortunately, the kitchen flooring had to be removed, as it was installed over existing vinyl flooring and could not be properly dried.  The client was grateful to avoid a full kitchen demolition and happy to be able to stay in their home during the cleanup process.

If your property is affected by a disaster, such as water damage, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355. We are always here to help.

Water Damage Cleanup in Omaha, NE Home

1/17/2020 (Permalink)

This water damage was caused by a frozen pipe bursting

This home in Omaha, NE had a frozen pipe burst in the kitchen ceiling.  Water damage occurred in the kitchen, dining room and the bathroom.  SERVPRO of Sarpy County technicians needed to remove the ceiling drywall and insulation to properly dry the affected area and ensure the area was free of mold.  Our team's fast response with our specialized equipment ensured that we were able to dry behind the cabinets without removing them and dry the hardwood floors, saving thousands on the claim.  The homeowner was happy to avoid replacing their entire kitchen.

If you experience water damage at your home or business this winter, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355. We are always here to help.

Flood Damage Cleanup at Bellevue Business

12/30/2019 (Permalink)

This picture was taken after our crews removed the larger debris.

During the historic floods earlier this year, a local Bellevue business suffered extensive water damage.  The lower level of the building was under several feet of flood water for weeks before the flood waters receded enough that our crews could access the site safely.

Our SERVPRO crews removed and cataloged all contents for insurance documentation, then began the process of removing drywall and insulation.  After stripping the walls down to the studs, we clean and dry the structure to remove mold growth.  Finally, we apply an anti-microbial to kill any mold growth that may remain.

If you have flood damage or water damage in your home or business call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355.  Our experienced crews are always here to help.

Holiday and Winter Fire Facts

12/23/2019 (Permalink)

SERVPRO of Sarpy County cleans fire damage and smoke damage caused by Christmas Tree fires every year.  The US Fire Administration has an entire page on their website dedicated to preventing Holiday fires.  While Christmas fires don't occur that often, they do cause a lot of damage, with 1 out of every 32 fires resulting in death.  Having a heat source or candle too close to the tree is the number one cause of Christmas tree fires.  Also be sure to keep open flames away from Christmas decorations and ensure the tree is watered regularly so it does not become too dry and highly flammable.

If your property is affected by fire damage or smoke damage, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355. Our experienced crews are always here to help.

SERVPRO of Sarpy County Joins Project Santa

12/3/2019 (Permalink)

SERVPRO of Sarpy County has partnered with Dingman's Collision Center, West Gate Bank, and Rockbrook Camera along with Omaha's Greatest Hits 99.9 KGOR to accept donations for the Open Doors Mission's Project Santa at our Bellevue, NE office.  The Open Door Mission is helping over 6,000 children in the Omaha area this Holiday Season.  We will be accepting donations through Friday, December 20th.  Thank you for your help and we look forward to seeing you this year when you make your donation.  Happy Holidays!

You can drop off your donation at our office Monday-Friday from 8:00 am - 4:00 pm at our Bellevue office located at 1706 Galvin Road South in Bellevue; between Jade Palace and Dunkin' Donuts.

If you have too much Halloween candy left over, call the experts at SERVPRO of Sarpy County at 402-291-3355;  we are always here to help.

Water Damage at Omaha-Area Bank

12/2/2019 (Permalink)

The basement had several inches of standing water.

When a water main break caused flooding and water damage to this Omaha, NE bank, they called SERVPRO of Sarpy County.  The entire basement was affected with over half a foot of water and many rooms on the main level were affected as well.

Our crews responded quickly to extract the standing water.  While one crew was extracting, other crews worked to clean and salvage as much of the contents as possible.  We were able to dry most of the affected areas within a few days.  The client was amazed that they were able to stay open during the cleanup and that we saved so much of their property.

If your property is affected by a disaster, such as water damage, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355;  we are always here to help.

Celebrate Thanksgiving With a Recipe For Fire Safety

11/21/2019 (Permalink)

As we gather with our families to celebrate Thanksgiving, we want to remind you to practice safe cooking habits.  According to the National Fire Protection Association, cooking fires are the number one cause of home fires and home injuries, causing millions of dollars in smoke damage and fire damage annually.

Here are a few cooking safety tips for the season:

• Be on alert!  If you are sleepy or have consumed alcohol don't use the stove or stovetop.
• Stay in the kitchen while you are frying, grilling, boiling or broiling food.
• If you are simmering, baking or roasting food, check it regularly, remain in the kitchen while food is cooking, and use a timer to remind you that you are cooking.
• Keep anything that can catch fire - oven mitts, wooden utensils, food packaging, towels or curtains - away from the stovetop.

Our SERVPRO family hopes you have a safe and happy Thanksgiving, but if your property is affected by a disaster, such as fire damage or smoke damage, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355;  we are always here to help.

Avoiding Heating Fire Damage In The Omaha Metro

11/11/2019 (Permalink)

EPIC Space Heater Fail

Heating and electrical malfunctions are some of the top causes for residential fires, resulting in millions of dollars in smoke damage and fire damage annually.

As the temperature drops, the need for heating appliances grows resulting in a spike in residential fires during the early heating season.  The increased use of space heaters, often placed too close to furniture and other flammable items and/or left on at the end of the day causes several business fires each winter.

A majority of electrical fires are caused by faulty outlets and old appliances.  Everyday use of electrical wiring can cause tears which can be a fire hazard.  Light fixtures are another cause of electrical fires, often with incorrect wattage incandescent bulbs or when placing flammable material too close to the fixture.  

If your property is affected by a disaster, such as fire damage or smoke damage, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355;  we are always here to help.

Smoke Damage Cleanup - Upholstery Cleaning

11/8/2019 (Permalink)

Our Fire Team Crew Chief, Kay, specializes in upholstery cleaning furniture that has smoke damage.  She oversees pack outs of properties with fire damage or smoke damage. 

Humidity from the water used to put out the fire turns the soot residue form the fire very acidic, so our main priority in cleaning smoke damaged contents is to neutralize the acidic soot particles.  Ince cleaned by hand, the items are processed through an ozone chamber, either on-site or at our facility.  The ozone chamber finalizes the cleaning process and deodorizes the smoke-damaged items.

If your property is affected by a disaster, such as fire damage or smoke damage, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355;  we are always here to help.

Winter Storm Water Damage Prevention Tips

11/4/2019 (Permalink)

Many people are unprepared for the quickly approaching winter season and the winter storms that bring frigid temperatures along with ice and snow.  SERVPRO of Sarpy County recommends having a winter checklist for your home or business to help prevent water damage from winter storms.

Here are a few items to consider:

• Put weather stripping on doors and windows to prevent heat from escaping and cold air from entering.
• Insulate water pipes to help prevent them from freezing and possibly bursting.
• Check your roof for possible leaks and loose or broken shingles.
• Keep space heaters at least three feet from anything flammable.
• Trim tree limbs that are close to the house.
• Clean gutters.
• Stock up on ice melt.

If your property is affected by a disaster, such as water damage, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355;  we are always here to help.

Halloween Safety in Omaha, NE

10/28/2019 (Permalink)

This photo shows about 2/3rds of our Production Manager's yard as he is decorating for Halloween.

Adults and children alike look forward to October for one reason, Halloween. The candy, decorations, and costumes create a fun environment. Most of those that work at SERVPRO of Sarpy County have children of their own and enjoy the holiday season, being seasoned vets, they have multiple tips for October 31st. Make sure the costumes fit correctly and make adjustments if need be, as well as test out any make up to make sure your children don’t have a reaction. Be conscious of any long fabric hanging from the costumes, these can catch on decorations and tear. Don’t be afraid to skip the one lit house on a dark road, if you’re in a large group go together or not at all. Lastly, Check the candy, check for any candy that the kids may have allergic reactions to or any candy that may have been opened. Don’t be afraid to keep the good stuff for yourself!

If you have too much Halloween candy left over, call the experts at SERVPRO of Sarpy County at 402-291-3355;  we are always here to help.

Flooded Gym Floor In The Omaha, NE Area

10/15/2019 (Permalink)

SERVPRO was able to save the gym floor with our wood floor drying system.

SERVPRO of Sarpy County was recently called out to a nearby business after the gymnasium floor suffered water damage.  The wood floor boards were already beginning to swell and buckle. In most cases, hardwood flooring can be expensive to replace. Not only can the water warp the boards, but it can also seep between the boards and cause them to separate from the glue. Our team uses specialized drying equipment and dehumidifiers to remove water from the floor as well as the air. Using our top of the line equipment, we are able to clean the water as well as any dirt under the boards. If we did not use this equipment it would be easier for mold and harmful bacteria to grow. SERVPRO of Sarpy County is trained to properly care for your hardwood flooring problems. 

If your property is affected by a disaster, such as water damage, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355;  we are always here to help.

SERVPRO Supports Fire Prevention Week

10/4/2019 (Permalink)

SERVPRO reminds you to always practice fire safety.

The theme for Fire Prevention Week this year is "Not Every Hero Wears a Cape".  Fire prevention week started because of the Great Chicago Fire in 1871.  The fire lasted two days and affected a 3-mile radius, displacing thousands.  Sparky the Fire Dog and Smokey Bear have become a large part of Fire Prevention Week, teaching children that no matter how small something or someone is they can always help prevent a fire.  For example, a child can remind the adults to blow out candles before leaving the home or going to bed.  

We typically see an increase in fire pit accidents with the arrival of the Fall season.  While Smore's are tasty and fun, it is best to make them over the stove or gas grill if it is too windy out.

If your property is affected by a disaster, such as smoke damage or fire damage, call the experts at SERVPRO of Sarpy County at 402-291-3355;  we are always here to help.

Hurricanes Can Cause Water Damage in the Omaha-Area

9/16/2019 (Permalink)

Because we live in the Omaha Metropolitan area we might only see hurricane season on news reports, but we can still feel the effects in the Midwest.  The tropical weather down south mixes with the cool air from up north and can create storms.  As of August 30th, we have had over 24 inches of rainfall this year. 

These storms are causing water damage to our homes and businesses.  Our trained teams at SERVPRO of Sarpy County work as quickly as possible to extract the water and clean and dry affected areas.  Heavy rains can clog gutters with debris, causing even more flooding to basements and main levels of homes and businesses.

If your Omaha-area home or business needs water damage cleanup, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355;  we are always here to help.

Prepared, Not Scared in Omaha, NE

9/6/2019 (Permalink)

September is National Preparedness Month and the theme this year is Prepared, Not Scared. Be Ready for Disasters.  One way to be prepared is to contact SERVPRO of Sarpy County at 402-291-3355 for a no-cost SERVPRO Emergency READY Plan.

The Department of Homeland Security splits the month of September into four sections, each one preparing us for a national disaster.

Week one - Finances. Check to make sure you have insurance coverage and have extra money set aside.

Week two - Planning. Know where to go and how to get there. Some people set aside time to have a conversation about where their family would meet at if they became separated and how to get there while others make it a quick dinner conversation.

Week three - Children.  Most schools have a week dedicated to preparing students on who to call in case a disaster ever occurs.

Week four - Community. Community Emergency Response Teams (CERTs) train volunteers to prepare for disasters that may occur in their community. 

Go to https://www.ready.gov/september for more information about National Preparedness Month.

If your property is affected by storm damage or water damage, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355. Our experienced crews are always here to help.

Preventing Fire Damage From Grill Mishaps

9/3/2019 (Permalink)

If you leave your grill unattended and uncovered like the one in this picture, you might need SERVPRO to come clean up the mess.

Football season has officially started and we all know what that means, Saturday cookouts!

SERVPRO of Sarpy County has seen fire damage and smoke damage caused by backyard celebrations year after year.  A good grill master knows that being unaware of grill safety can be a factor for seasonal fires.

Grill Safety Tips:

• Grill away from any structure.
• Make sure your grill is stable.
• Keep your grill clean.
• Check for propane leaks.
• If the flame goes out, wait five minutes before relighting.
• Keep an eye on what is going on around the grill.
• Be cautious when using charcoal starter fluid.
• Don't wear loose clothing or clothing that can dangle.
• Be prepared to put out a fire.

If your property is affected by fire damage or smoke damage, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355. Our experienced crews are always here to help.

Mold Cleanup in Omaha Metro School

8/28/2019 (Permalink)

Everything in the classrooms needed to be cleaned to ensure the mold was sufficiently mitigated and the area safe for staff and students.

When the staff at one Omaha-area school discovered mold growth, they knew to call SERVPRO of Sarpy County.  We dispatched crews to the site to inspect and clean the affected areas and coordinated with an environmental specialist to ensure the site was safe for the staff and students.  The picture shows one of our crews cleaning the affected areas and ensuring the site would be safe for the children to return.  With the right experience and equipment, SERVPRO of Sarpy County stands ready to answer the call, day or night.

If you have mold damage or water damage in your home or business call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355.  Our experienced crews are always here to help.

When Water Damage Occurs - SERVPRO Is Here To Help

7/3/2019 (Permalink)

Heavy rains this season continue to cause water damage to homes and businesses in the Omaha, NE metro area.  Our crews are trained and IICRC certified to clean and dry your damaged property to industry standards.  The picture shows our fleet ready to deliver flood relief supplies earlier this year.  Our trucks are always loaded with the right equipment and ready to dispatch to any size disaster.  With the right experience and equipment, the men and women from SERVPRO of Sarpy County's "green team" stands ready to answer the call, day or night.

If you have flood damage or water damage in your home or business call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355.  Our experienced crews are always here to help.

Water Damage Cleanup in Omaha

6/7/2019 (Permalink)

Recent heavy rains caused water damage to the main floor of this Omaha business and flooded the basement.  The owners knew to call our SERVPRO team to get the mess cleaned up right.  Our crews were on the job extracting water from the main floor and the flooded basement that day.  WIth the right experience and equipment, we were able to restore all affected office equipment and clean and dry the property in less than 48 hours.

The client was glad to have the job done with no business disruption and no demolition.

If you have flood damage or water damage in your home or business call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355.  Our experienced crews are always here to help.

#NebraskaFlood - #NebraskaStrong

4/5/2019 (Permalink)

SERVPRO of Sarpy County was honored recently by participating in helping our local community recover from the disastrous flooding which occurred recently. #NebraskaFlood #NebraskaStrong

Partnering with No Town Left Behind, Benefect Disinfectant and Bellevue Christian Center, SERVPRO of Sarpy County was able to donate cleaning products and supplies to aid those in need.  We are truly grateful to see how strong our community has jointed together to help others. #SERVPROCares #HeretoHelp

Flood Recovery Safety Tips

3/22/2019 (Permalink)

SERVPRO of Sarpy County helped this flooded business recover.

In an effort to expedite the recovery efforts from the flood damage and water damage in the Omaha area, SERVPRO of Sarpy County has increased capacity over 1000%.  With the dozens of extra trucks in town and a large trailers loaded with water mitigation equipment, we have been able to service over 1,000 households and businesses in need.

We recently published this article providing tips to minimize flood damage and water damage.  Here are some safety tips for returning to your home after flood damage:

• Do NOT return to your home until the authorities declare the area safe.
• If you see downed power lines, stay away and report them to the authorities and the power company.
• Approach your home carefully, as it may have structural damage.
• Be alert for wild animals such as snakes that may have come in with the floodwater.
• If you smell natural gas or propane or hear a hissing noise, leave immediately and call the fire department.
• Get all electrical appliances checked by an electrician or appliance technician before turning them on.
• Throw away all food and medicine that may have come into contact with floodwater...WHEN IN DOUBT, THROW IT OUT.
• Wear goggles, robber-soled shoes, long pants and sleeves, and rubber or leather gloves while working in or around your flood-damaged property.
• Check out this Omaha World Herald article for additional tips.

Here are some additional resources for flood cleanup tips:

• Indoor Air Quality (EPA.gov)
• KMTV article on flood cleanup and lung health
• DisasterAssistance.gov
• General advice from the EPA

If you have flood damage or water damage in your home or business call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355.  Our experienced crews are always here to help.

Flood and Water Damage Tips

3/14/2019 (Permalink)

Record flooding is causing flood damage and water damage to homes and businesses in and around the Omaha area.  The flooding is expected to continue and possibly get worse over the coming days.

We have received several hundred calls for help in the last 24 hours and our crews are out in full force.

In order to better serve your needs, we have multiple crews and truckloads of equipment in route to assist with the cleanup and restoration effort. We expect to increase our service capacity by over 400% in the next 24-48 hours.

Generally speaking, water from a supply line is considered clean, while water from drains is considered contaminated. There are exceptions to this general guideline.

If you have clean water damage, consult this article on our website.

If you have contaminated water damage, consult this article on our website.

If you are unsure of the classification of water affecting your property, consult your water damage experts at SERVPRO of Sarpy County at 402-291-3355 and we will help as best we can.

Tips to Minimize Flood Damage and Water Damage

Here are a few actions you should take TODAY:

• Check your basement at least daily for water. 
  • Be sure to check all exterior walls, including behind furniture.
  • Check around all baseboards and at corners for signs of moisture.
• Ensure gutter downspouts are not leaking and are directing water away from the structure.
• Walk around the outside of your property, checking for low spots and standing water.  If possible, fill low spots with dirt and push standing water away from the structure.

If you experience water damage or flood damage, call the SERVPRO of Sarpy County team of trusted professionals at 402-291-3355. Our experienced crews are always here to help.

Minimizing Damage From Frozen Pipes in the Omaha, NE Metro

1/30/2019 (Permalink)

Due to the bitter cold in the Omaha metro today, we are getting many calls about frozen pipes and water damage. In addition to scheduling our expert technicians to help them recover, we offer advice on what to do until help arrives. The answer depends on whether the water is clean or contaminated.

Generally speaking, water from a supply line is considered clean, while water from drains is considered contaminated. There are exceptions to this general guideline.

If you are unsure of the classification of water affecting your property, consult your water damage experts at SERVPRO of Sarpy County at 402-291-3355 and we will help as best we can.

If you have contaminated water damage, consult this article on our website.

CLEAN Water Damage Tips

DO:

• Shut off the source of the water if possible or contact a qualified party to stop the water source.
• Turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electrical shock.
• Remove as much excess water as possible my mopping and blotting.
• Wipe excess water from wood furniture after removing lamps and tabletop items.
• Remove and prop up wet upholstery cushions for even drying.
• Place aluminum foil or wood blocks between furniture legs and wet carpeting.
• Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.
• Use wooden clothespins to keep furniture skirting off damp floors.
• Hang draperies with coated hangars to avoid contact with wet carpeting or floors.
• Hang furs and leather goods to dry separately at room temperature.

If you experience water damage from frozen pipes, call the SERVPRO of Sarpy County team of trusted professionals at 402-291-3355. Our experienced crews are always here to help.

Frigid Temps Can Cause Water Damage in the Omaha Metro

1/29/2019 (Permalink)

Winter weather can bring about more issues than just slippery roads and heavy snow to shovel.  With lows expected to be more than -10 degrees this week, we are also at risk for frozen pipes, which can cause a major water damage disaster at your house or business.

With the extreme cold comes an increased risk for frozen pipes in cooler areas of your home or business.  Here are some tips to help prevent pipes in areas such as basements, attics, garages, and kitchen cabinets from freezing during the coming cold snap:

• Open faucets slightly to let water drip or slowly trickle during extreme cold.
• Keep your heat set to a consistent temperature 24 x 7.
• Open kitchen cabinets to let warm air circulate near the plumbing, especially those near outside walls.
• Consider insulating pipes in especially cold areas of your home like crawlspaces or attics.

If you experience water damage, call the SERVPRO of Sarpy County team of trusted professionals at 402-291-3355. Our experienced crews are always here to help.

Ice Dam Problems in Omaha, NE

12/28/2018 (Permalink)

Ice Dams can form easily and cause much damage

After the last winter storm came through the Omaha, NE area, we received several calls about water damage due to ice dams.

Ice dams can form when heat from the attic melts roof snow downward into water dammed behind still frozen ice.  When the trapped water cannot run safely into the gutter system, it can backflow under the roof's shingles and into the building's interior, as well as causing gutters and shingles to move or fall.

If you see icicles forming on your roof's edges, you might have an ice dam.  Inside the building, you should check for water stains or moisture in the attic or along the ceiling of exterior walls.  Water stains or moisture may be an indication that an ice dam has formed and water has penetrated the roof membrane.

Removing an ice dam as soon as it is found is vital to helping prevent damage to your property and can be done with heated cables, a roof shovel, or calcium chloride ice melt.

If you experience water damage, call the SERVPRO of Sarpy County team of trusted professionals at 402-291-3355. Our experienced crews are always here to help.

Preventing Frozen Pipes in Omaha, NE

12/28/2018 (Permalink)

With temperatures dipping into single digits and below,  the risk for frozen pipes increases significantly.  Our crews respond to several calls about water damage due to frozen pipes each winter.

Frozen pipes are often those exposed to the cold weather, such as those outside your home, or in cold areas such as basements, attics, garages, or kitchen cabinets.

A frozen pipe can burst at the point where the ice blockage inside the pipe is located, but typically the rupture us caused by the backflow pressure between the water source and the blockage.  A burst pipe can cause considerable damage to your property if not addressed quickly.

To prevent pipes from freezing, here are a few steps you can take, according to the Red Cross:

• Open kitchen cabinets to let warm air circulate near the plumbing.
• When the weather is extremely cold, let water drip from faucets that may come from exposed pipes.
• Keep your heat set to the same temperature both day and night.
• Be sure to completely drain water from exterior water lines, such as pools, sprinklers and hoses.

If you experience water damage, call the SERVPRO of Sarpy County team of trusted professionals at 402-291-3355. Our experienced crews are always here to help.

Holiday Fire Prevention Tips

12/14/2018 (Permalink)

Dry Christmas trees are as flammable as matches. Keep you tree watered at all times.

Since we typically see a spike in smoke damage and fire damage during the Christmas Holiday season, SERVPRO of Sarpy County would like to share a few tips for preventing fires this Holiday Season:
• Place Christmas trees, candles, and other holiday decorations at least three feet away from heat sources like fireplaces, portable heaters, radiators, heat vents and candles.
• Purchase flame retardant metallic or artificial trees. If you purchase a real tree, make sure that it has fresh, green needles that aren't easily broken. Keep live trees as moist as possible by giving them plenty of water.
• Make sure that light strings and other holiday decorations are in good condition. Do not use anything with frayed electrical cords and always follow the manufacturer's instructions.
• Always unplug tree and holiday light before leaving home or going to bed.
• Never use lit candles to decorate a tree. Always extinguish candles before leaving the room or going to bed.
• Use only sturdy tree stands designed not to tip over. Keep curious pets and children away from Christmas trees.
• Keep anything that can catch fire - pot holders, oven mitts, wooden utensils, paper or plastic bags, food packaging, and towels and curtains - away from your stove top.
• Designate one person to walk around your home to make sure that all candles and smoking materials are properly extinguished after guests leave.
• Smoke alarms save lives. Install a smoke alarm near your kitchen, on each level of your home, near sleeping areas, and inside and outside bedrooms if you sleep with the doors closed. Use the test button to check it each month. Replace batteries at least once a year.

If you experience fire damage or smoke damage, call the SERVPRO of Sarpy County team of trusted professionals at 402-291-3355. Our experienced crews are always here to help.

Kitchen Fire in Omaha, NE

11/2/2018 (Permalink)

Smoke damage and fire damage from a kitchen fire in Omaha, NE.

Our crews recently cleaned up the smoke damage and fire damage from this kitchen fire in Omaha, NE.  The cook was distracted momentarily and several thousand dollars in damage was the result.

As the holiday season approaches, SERVPRO of Sarpy County reminds you to be aware of the dangers of cooking fires.

You may be surprised to learn that cooking equipment is the leading cause of residential fires.  According to the National Fire Protection Association (NFPA):

• 475,500 structure fires were reported in the US in 2016.
• That means one structure fire was reported every 66 seconds.
• These fires caused $7.9 billion in property damage.

If you experience fire damage or smoke damage, call the SERVPRO of Sarpy County team of trusted professionals at 402-291-3355.  Our experienced crews are always here to help.

Fire Prevention Month Tips For Omaha, NE

10/10/2018 (Permalink)

Remember to replace your smoke detector batteries this fall.

October is Fire Prevention Month and a great time to consider your fire preparedness plans.  Do you have a fire escape plan?  Have you changed your smoke alarm batteries in the last year?  Do you have a working fire extinguisher in your home?

This year's message from the National Fire Protection Association is:

"LOOK" for places fire could start.  Identify potential fire hazards around your home and take care of them.

"LISTEN" for the sound of the smoke alarm.  You might only have minutes to escape safely once the smoke alarm sounds.  Also have an outside meeting place a safe distance from your home.

"LEARN" two ways out of every room an make sure all exterior doors and windows are free of clutter and open easily.

If you or your family are affected by a disaster, such as fire damage or water damage, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355.  Our experienced crews are always here to help.

Disaster Preparedness Tools For Your Family

9/11/2018 (Permalink)

National Preparedness Month (September) is a great time to evaluate and elevate your level of preparedness.  Our years of experience helping the Omaha community to recover from disasters large and small have proven the value of preparedness. Preparedness is vital to being better able to recover from most forms of loss and allow for peace of mind before anything even happens.

SERVPRO of Sarpy County encourages you to review the following links to find no-cost ways to be better prepared:

• Family Emergency Plan
• Family Communication Plans
• Wallet-sized Communication Cards
• Emergency Supply Checklist (BASIC)
• Build An Emergency Kit

If you or your family are affected by a disaster, such as fire damage to water damage, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355.  Our experienced crews are always here to help.

Disaster Preparedness Tools For Your Business

9/10/2018 (Permalink)

During my time in the military and later in private sector IT, I routinely heard “if you fail to plan, you can plan to fail” and while I used to roll my eyes and groan at this tired old cliché, my experience with SERVPRO has proven it to be true on a regular basis.  The recent fire at Pettit’s Pastry in Omaha is just one recent example of the need to be prepared. According to the Omaha World Herald article, several business were affected and fortunately, a few of them are able to conduct business from alternate locations.

Since September is National Preparedness Month, it is a great time to consider your level of disaster preparedness at your business. As a trusted partner in the Omaha business community, we would like to share a few free disaster preparedness tools for your business.
Ready.gov is a great resource for all aspects of preparedness, from planning to implementing an effective disaster plan.
SERVPRO offers a no-cost Emergency Ready Profile (ERP) as an important part of your preparedness planning.  

Preparation is the key to making it through any size disaster. Having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following the disaster. 

Don't wait until disaster strikes. Call SERVPRO of Sarpy County to establish your ERP today. 

If your business is affected by a disaster, from fire damage to water damage, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355. Our experienced crews are always here to help.

SERVPRO Adds Water Damage Capability in the Omaha Metro

8/31/2018 (Permalink)

We have increased our capacity to cleanup water damage in the Omaha Metro!

Near the end of every summer, we re-evaluate our service capabilities to ensure that we are prepared to provide the best possible disaster response to the Omaha community and beyond.
The featured addition to our arsenal this year is another extra-large cargo van with a truck-mounted water extractor. In the capable hands of our expert technicians, this monster makes quick work of flood water and helps us to better mitigate water damage, making us more efficient and effective in responding to disasters, large and small.
If your Omaha-area home or business needs water damage cleanup, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355. Our experienced crews are always here to help.

Commercial Water Damage in Omaha, NE

8/27/2018 (Permalink)

Recent storms brought heavy rain to the Omaha area, causing water damage to several thousand square feet of a local business.  This picture shows an area of the building before we extracted the water.

Our crews responded quickly to extract the water and then cleaned and dried the affected areas with minimal inconvenience and no disruption to normal business.  The owner was surprised and grateful, saying he expected to shut down for a week to recover.  He says we saved the business thousands of dollars in revenue and reconstruction costs over his expectations.  "We hope to never need you again, but if we do, we will definitely call SERVPRO!".

If you experience storm damage or water damage, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355.  Our experienced crews are always here to help.

Choosing the Proper Fire Extinguisher

7/2/2018 (Permalink)

A fire extinguisher can be a life-saving tool when used correctly. The U.S. Fire Administration (USFA) recommends individuals are properly trained in order to use and maintain an extinguisher.

USFA says an extinguisher should only be used if:
• You have alerted other occupants and someone has called the fire department.
• The fire is small and contained to a single object, such as a wastebasket.
• You are safe from the toxic smoke produced by the fire.
• You have a means of escape identified and the fire is not between you and the fire escape route.
• Your instincts tell you that it is safe to use an extinguisher.

Classes of Fire Extinguishers:

• Class A: Use on ordinary combustible materials, such as cloth, wood, rubber, paper, and many plastics.
• Class B: Use on flammable liquids, such as grease, gasoline and oil.
• Class C: Use on appliances, tools, or other equipment that is electrically energized or plugged in.
• Class D: Use on flammable metals and are often specific for the type of metal in question. These are typically found only in factories working with these metals.
• Class K: Use on vegetable oils, animal oils, or fats in cooking appliances. These are generally found in commercial kitchens, but are suitable for the residential market.

Check out the Fire Equipment Manufacturers Association for more information about fire extinguisher use, type and care.

If you experience fire damage or smoke damage, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355.  Our experienced crews are always here to help.

Fireworks Safety Can Prevent Injury and Fire Damage

6/23/2018 (Permalink)

Small debris from fireworks can cause large fires like this one.

It's fireworks season!

According to the National Fire Protection Association (NFPA), an average of 18,500 fires are started every year by fireworks.  This includes 1,300 structure fires, 300 vehicle fires, and 16,900 outside and other fires.  These fires caused an average of three deaths, 40 civilian injuries, and $43 million in direct property damage.

One may think that sparklers are the safe way to go, but they account for about a fourth of emergency room visits due to fireworks injuries.

Stay safe this summer by paying close attention to children at fireworks events and check out these additional fireworks safety tips from the National Safety Council Nebraska 

If your Omaha-area home or business needs fire damage cleanup, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355; we are always here to help.

Heavy Rains Cause Flooding in the Omaha Metro

6/22/2018 (Permalink)

The Papio Creek came pretty close to running over after heavy rains in the Omaha area.

Recent heavy rains led to flooding concerns for many parts of the Omaha Metropolitan area. According to an article in the Omaha World Herald,  rainfall totals ranged from 1.26 to over 2 inches around the Omaha area.

Heavy rains frequently cause water seepage into basements, which is not usually covered by standard homeowners insurance.  Keep gutters clear and downspouts running away from your foundation to guard against basement flooding. 

It is also a good idea to check your foundation for low spots, particularly after a heavy rain.  Sometimes, gutters overflow during a heavy rain and cause the ground to sink.  These low spots collect rainwater near your foundation and can lead to water seeping into the basement.

If your Omaha-area home or business needs water damage cleanup, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355; we are always here to help.

SERVPRO Helps Omaha Residents to Minimize Water Damage

3/23/2018 (Permalink)

It is important to use a certified team like SERVPRO of Sarpy County to ensure your water damage does not turm into mold damage.

Each spring, we receive several calls seeking advice about water damaged basements.  Callers want to know what they can do to minimize damage until our crews arrive to professionally clean and dry their property.  The answer depends on whether the water is clean or contaminated.  Generally speaking, water from a supply line is considered clean, while water from drains is considered contaminated.  There are exceptions to this general guideline.  If you are unsure of the classification of water affecting your property, consult your water damage experts at SERVPRO of Sarpy County and we will help as best we can.

CLEAN Water Damage Tips

DO:
• Shut off the source of the water if possible or contact a qualified party to stop the water source.
• Turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electrical shock.
• Remove as much excess water as possible my mopping and blotting.
• Wipe excess water from wood furniture after removing lamps and tabletop items.
• Remove and prop up wet upholstery cushions for even drying.
• Place aluminum foil or wood blocks between furniture legs and wet carpeting.
• Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.
• Use wooden clothespins to keep furniture skirting off damp floors.
• Hang draperies with coated hangars to avoid contact with wet carpeting or floors.
• Hang furs and leather goods to dry separately at room temperature.

DO NOT:
• Enter rooms with standing water where electrical shock hazards may exist.
• Enter affected areas of electrical outlets, switches, circuit breakers or electrical equipment are exposed to water. Always avoid electrical shock hazards.
• Leave books, newspapers, magazines or other colored items on wet carpets or floors to cause staining.
• Leave Oriental rugs or other colored rugs on wet wall-to-wall carpets to cause staining.
• Use your household vacuum cleaner to remove water, possibly causing electrical shock or damage to the vacuum cleaner.
• Turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.

CONTAMINATED Water Damage Tips

DO:
• Avoid all contact with sewage and items contaminated by sewage.
• Wash your hands thoroughly after contact with contaminated items.

DO NOT:
• Spread contaminated water by walking unnecessarily on damaged or wet areas.
• Turn on HVAC system if there is a possibility of spreading contaminated air.
• Use household fans to dry the structure and spread contaminants.
• Use products for personal hygiene and cleanliness if exposed to the contaminated areas.

The most important thing to remember is that if you have any questions or require help; call the professionals. Your friends at SERVPRO of Sarpy County are here to help 24x7.

Electrical Safety

12/15/2017 (Permalink)

A recent report from the U.S. Fire Administration shows home electrical fires claim the lives of 280 Americans each year and injure over 1,000 more. Overloaded circuits and extension cords cause many electrical fires in the home or workplace.

Electrical fires occur most during the winter months due to the increased time spent indoors, which also increases the use of lighting, heating and appliances.

Many electrical fires can be avoided if basic safety precautions are taken.  Review the following safety tips to reduce your risk of an electrical fire:

• Routinely check your electrical appliances and wiring.
• Frayed wires can cause fires.  Replace all worn, old or damaged appliance cords immediately.
• Replace any electrical tool or appliance if it overheats, shorts out, causes even small electric shocks, or gives off smoke or sparks.
• If an appliance has a three-prong plug, use it only in a three-slot outlet.  Never force it to fit into a two-slot outlet or extension cord.
• Use electrical extension cords wisely; never overload extension cords or wall sockets. 

 Source: U.S. Fire Administration

Heating Your Home Safely

11/7/2017 (Permalink)

Practicing a few basic home heating tips can reduce your chances of coming home to this.

The change in season means an increase in the use of supplemental home heating, and an increase in home heating fires. An October 2013 report from the National Fire Protection Association (NFPA) using date from 2007-2011 reveals some sobering statistics:
• Space heaters accounted for 33% of home heating fires and 81% of home heating deaths.
• The leading factor contributing in home heating fires was failure to clean (primarily creosote) from solid-fueled heating equipment, primarily chimneys.
• The leading factor contributing to ignition in 53% of fatal home heating fires was having flammable items too close to heating equipment.
With these statistics in mind, here are some tips for safe home heating:

Fireplaces:
• Always use protective screens to keep sparks and embers inside the firebox.
• Ensure the air inlet is free from debris and obstructions.
• Keep combustible decorations or furniture away from heat source.
• Burn only seasoned wood, never rubbish or scraps of treated lumber.

Woodstoves:
• Check the iron and steel components for cracks or degradation from the fire's heat and replace those that are bad.
• Close a dollar bill in the door at various spots around the frame. If you can pull it out easily the gaskets are won and should be changed.
• Set woodstoves on hearth rugs made of spark resistant material.

Space Heaters:
• Plug heaters directly into a wall socket and not into extension cords.
• Unplug heaters when they are not in use.
• Do not place heaters in walkways or in locations where they could be easily knocked over and ensure heaters are equipped with a tip-over switch.
• Keep clothing, furniture, draperies, paper and other items at least three feet away from the space heater.
• Use only electric heaters equipped with a thermostat or an automatic shut off switch.
• Do not hide cords under rugs or carpets. Placing anything on top of the cord could cause the cord to overheat, and can cause a fire.
• Leave appropriate and recommended amount of space surrounding a space heater.

The trusted professionals at SERVPRO of Sarpy County hope you have a safe and happy fall season.

If you have questions or need help, please call us 24x7 at 402-291-3355

Practice Extreme Caution When Dealing with Contaminated Water.

9/15/2017 (Permalink)

SERVPRO of Sarpy County Professionals understand how disruptive and dangerous contaminated water can be and offer 24-hour emergency response.

Any water damage in your home or facility is bad. Especially when the water contains potentially harmful bacteria that can affect the health of occupants and the value of your property. Toilet overflows, sewage backups and other black water intrusions are more than nasty, smelly messes; these biohazards damages also introduce harmful microorganisms into your building, as well as the moisture necessary to ensure their continued growth.

Sewage damage poses serious health risks to anyone exposed to the contaminated water. The danger arises from various harmful substances, including parasites that can cause intestinal disease. Some common risks are Hepatitis A, E-coli and Salmonella. This grossly unsanitary water is often referred to as “black water.” Building occupants should practice precautionary and safety measures at all times when dealing with the threat of black water.

Safety Tips for Building and Home Occupants.

DO:

• Avoid all contact with sewage and items contaminated by sewage.
• Wash your hands thoroughly after contact with contaminated items

DON’T

• Spread contaminated water by walking unnecessarily on damaged or wet areas and by tracking the contamination elsewhere.
• Turn on the HVAC system if impacted by water. The HVAC system could spread contaminated air to other parts of the building.
• Use household fans to dry the structure which could possibly spread contaminants.
• Use products for personal hygiene and cleanliness if they have been exposed to the contaminated areas.
• Consume food or drink that has been exposed to the contaminated areas.

A mop and common cleaning products may not be enough for the black water intrusions. SERVPRO of Sarpy County is trained to safely clean and restore your home or facility, utilizing the following procedures:

• Identify the Source/Type of Water.
• Measure Temperature and Humidity for Drying Analysis.
• Survey the Extent of Damage and Inspect the Premises.
• Perform Emergency Water Extraction.
• Move and Block Furniture.
• Provide Floor Service.
• Inspect Carpet and Padding.
• Apply Necessary Treatments Including Disinfectants and Deodorizers.
• Utilize and Monitor Drying Equipment.
• Dispose of Refuse.

Under normal circumstances, a trained, uniformed restoration technician arrives on-site within four hours of loss notification to begin emergency mitigation services. By responding quickly with a full line of water cleanup and restoration services, SERVPRO® of Sarpy County can help you regain control quickly through proper drying, deodorization and protection of your facility and contents. Abiding by OSHA guidelines and all applicable health regulations, SERVPRO® of Sarpy County removes moisture, sewage and contaminants, disinfecting and deodorizing as they safely clean and dry your building and restore contents. So, before you risk your health trying to clean up the damage, call your local SERVPRO® of Sarpy County cleanup and restoration professionals or dial 402-291-3355.

Wildfire Facts and Safety Tips

9/15/2017 (Permalink)

The trusted professionals at SERVPRO of Sarpy County hope you have a safe and happy fall season

National Geographic shares, “On average, more than 100,000 wildfires, clear 4 to 5 million acres of land in the U.S. every year. In recent years, wildfires have burned up to 9 million acres of land.”

As of September 10, 2017, the National Interagency Fire Center (nifc) reported 47,981 wildland fires responsible for burning over 8 million acres of land. The same time period last year claimed 42,280 fires burning 4,745,957 acres of land.

In 2008, 29 states had more than 10,000 acres scorched by wildfires as a total of 5.2 million acres burned across the country. Though thousands of wildfires are started every year by natural causes – such as lightning strikes – many more are man-made disasters. It is reported that four out of five wildfires are started by human error. Because they tend to occur in more populated areas, man-made wildfires can be more dangerous than natural fires. Though we may never be able to fully eliminate wildfires, steps are available that we can take to help lessen the danger of damage to our homes and businesses. SERVPRO® of Sarpy County / Omaha Southwest encourages you to follow these safety tips:

• Remove debris from under decks and insides gutters.
• Replace highly flammable vegetation such as pine, eucalyptus, junipers and fir trees with lower growing, les flammable species. Check with your local garden store or fire department for suggestions.
• When camping, take care when using and fueling lanterns, stoves, and heaters. Make sure lighting and heating devices are cool before refueling. Avoid spilling flammable liquids and store fuel away from appliances.
• Always build fires away from nearby trees or shrubs.
• Do not discard cigarettes, matches, or smoking materials from moving vehicles, or anywhere on park grounds. Be certain to completely extinguish cigarettes before disposing of them.
• Follow local ordinances when burning yard waste. Avoid backyard burning in windy conditions, and keep a shovel, water, and fire retardant nearby to keep fires in check. Remove all flammables from yard when burning.
• Create a 30-foot safety zone around the house or business, clearing all flammable and combustible objects.

If you have questions or need help, please call us 24x7 at 402-291-3355

What To Do Until Help Arrives – Fire/Smoke Damage

9/11/2017 (Permalink)

When fires happen, a lot can happen in the panic. Following these tips can ease the burden.

At times like these, we receive several calls seeking advice on what to do until help arrives.  The answer depends on whether the water is clean or contaminated.  Generally speaking, water from a supply line is considered clean, while water from drains is considered contaminated.  There are exceptions to this general guideline.  

If you are unsure of the classification of water affecting your property, consult your water damage experts at SERVPRO of Sarpy County at 402-291-3355 and we will help as best we can.

Do:

• Limit movement in the home to prevent soot particles from being embedded into upholstery and carpet.
• Keep hands clean. Soot on hands can further soil upholstery, walls, and woodwork.
• Place dry, colorfast towels or old linens on rugs, upholstery, and carpet traffic areas.
• If electricity is off, empty freezer and refrigerator completely and prop doors open to help prevent odor.
• Wipe soot from chrome on kitchen and bathroom faucets, trim, and appliances, then protect these surfaces with a light coating of lubricant.
• If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks, and tubs to avoid freezing pipes and fixtures.
• Wash both sides of leaves on house plants.
• Change HVAC filter, but leave system off until a trained professional can check the system.
• Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system.

Don’t:

• Attempt to wash any walls or painted surfaces.
• Attempt to shampoo carpet or upholstered furniture.
• Attempt to clean any electrical appliances (TV sets, radios, etc.) that may have been close to fire, heat, or water without first consulting an authorized repair service.
• Consume any food or beverages that may have been stored close to fire, heat, or water. (They may be contaminated)
• Turn on ceiling fixtures if ceiling is wet. Wiring may be wet or damaged and cause electrical shock, and air movement may create secondary damage.
• Send garments to the dry cleaner. Improper cleaning may set smoke odor.

National Preparedness Month: Do you have a plan?

8/25/2017 (Permalink)

photo by ready.gov

How quickly you company can get back to business after a tornado, fire, or flood often depends on the emergency planning done today. The regular occurrence of natural disasters demonstrates the importance of being prepared for any emergency. While each situation is unique, your organization can be better prepared if you plan carefully, put emergency procedures in place, and practice for all kinds of emergencies. The following are basic measures business owners and managers can take to begin preparing. A commitment to begin planning today will help support your employees, customers, the community, local economy, and even the country. It also protects your business investment and gives your company a better chance for survival.

Develop a Business Continuity Plan.

Your organization’s risk needs will vary depending on the specific industry, size, scope and location. Begin by reviewing your business process flow chart, if one exists, to identify operations critical to survival and recovery. Carefully assess your internal and external functions to determine which staff, materials, procedures and equipment are absolutely necessary to keep the business operating. You should also establish procedures for succession of management.

Review Insurance Coverage.

Inadequate insurance coverage can lead to major financial loss if your business is damaged, destroyed or simply interrupted for a period of time. Insurance policies vary; check with your agent or provider about things such as physical losses, flood coverage and business interruption. Understand what your policy does and does not cover.

Prepare you Emergency Plan.

Your employees and co-workers are your business’ most valuable asset. Communication is central before, during and after a disaster. Include emergency information in newsletters, on your company intranet, in periodic employee e-mails and/or other communication tools.

Practice the Emergency Plan.

Some disasters will require employees to leave the workplace quickly. The ability to evacuate workers, customers, and visitors effectively can save lives. If your business operates out of more than one location, establish evacuation procedures for each individual building. If your company is in a high-rise building, an industrial park, or even a small strip mall, it is important to coordinate a practice with other tenants or businesses to avoid confusion and potential gridlock.

Secure Your Facility and Equipment.

Install fire extinguishers, smoke alarms and detectors in appropriate places. Secure all entry and exit points and plan for mail safety. Plan what you will do if your building, plant or store is not unusable. Secure valuable equipment.

Improve Cyber Security.

Protecting your data and information systems may require specialized expertise, but even the smallest business can be better prepared. Use anti-virus software and keep it up-to-date. Don’t open e-mails from unknown sources. Use hard-to-guess passwords. Protect your computer from intruders by using firewalls. Back up your computer data and download security protection updates known as patches regularly.

Preparedness Tips

If disaster strikes, will you be ready? It is important to prepare before a disaster occurs. Consider the following steps to help you better prepare for an emergency situation.

• Sign up for local alerts and warnings, download apps, and/or check access for wireless emergency alerts.
• Develop and test emergency communication plans.
• Assemble or update emergency plans.
• Learn about local hazards and conduct a drill to practice emergency response actions.
• Participate in a preparedness discussion, training, or class.
• Collect and safeguard critical documents.
• Plan with neighbors to help each other and share resources.
• Documents property and obtain appropriate insurance for relevant hazards.
• Make property improvements to reduce potential injury and property damage.
• Hold a scenario-based continuity of operations tabletop exercise for your organization.

Carbon Monoxide - A Silent Killer

7/25/2017 (Permalink)

You can’t see or smell carbon monoxide, but at high levels, it can kill a person in minutes. Often called the silent killer, carbon monoxide, or CO, is an invisible, odorless, colorless gas, created when fuels, like gasoline, wood, coal, natural gas and propane burn incompletely.

According to the Center for Disease Control and Prevention (CDC), each year more than 400 Americans die from unintentional CO poisoning. It is estimated another 20,000 visit the emergency room, and more than 4,000 are hospitalized due to CO poisoning. All people and animals are at risk for CO poisoning, with some groups—including unborn babies, infants, and people with chronic heart disease, anemia, or respiratory problems—being more susceptible to the effects of carbon monoxide.

An excess of CO, leading to CO poisoning, can result from faulty furnaces or other heating appliances, portable generators, water heaters, clothes dryers, or idling cars left running in garages.

Taking some basic, precautionary steps can help eliminate the risk of carbon monoxide poisoning. Protect yourself by reviewing the following tips, provided by the United States Fire Administration.

• Have fuel-burning appliances, like oil and gas furnaces, gas or kerosene heaters, fireplaces, and wood stoves inspected by a trained professional every year.
• Open the damper for proper ventilation before using a fireplace. Never use your oven or stovetop to heat your home.
• Make sure all fuel-burning vented equipment is vented to the outside to avoid CO poisoning. Keep the venting for exhaust clear and unblocked.
• If you need to warm a vehicle, remove it from the garage immediately after starting it. Never run a vehicle or other fueled engine doors are open. Make sure the exhaust pipe of a running vehicle is not blocked with snow, ice, or other materials.
• Make sure vents for the dryer, furnace, stove, and fireplace are clear of snow and other debris.
• Only barbecue outside, away from all doors, windows, vents, and other building openings. Some grills can produce CO gas. Never use grills inside the home or the garage, even if the doors are open.
• Use portable generators outdoors in well-ventilated areas away from all doors, windows, vents, and other building openings to prevent exhaust fumes from entering the home.

Tornado Cleanup in the Omaha Metro

6/26/2017 (Permalink)

SERVPRO of Sarpy County was called upon to secure and restore this storm-damaged home in the Omaha-Metro area.

On Friday June 16, 2017, a severe thunderstorm tore through Omaha and Sarpy County with two tornadoes developing in Bellevue as confirmed by National Weather Service. An F2 tornado hit the Hyda Hills and Two Springs neighborhoods particularly hard, damaging many houses and causing significant wind and water damage.

SERVPRO of Sarpy County has been working around the clock to help those effected by this major storm event. Our office staff continues to take calls day and night, maintaining a list of those in need of our services and managing the logistics of the recovery effort, while our crews are working long hours to help those in need.

SERVPRO of Sarpy County understands that tornado damage is a very traumatic event and is stressful for everyone affected. We are here to help ease the hardship as we continue to assist affected households and businesses.

If you need help or have questions, call the experts at SERVPRO of Sarpy County any time day or night at 402-291-3355.

Summer Fire Safety and Preparedness

6/16/2017 (Permalink)

SERVPRO of Sarpy County is here to help 24x7. Call us at 402-291-3355

Summer is finally here! The kids are excited that summer break is here. They are busy enjoying the city pool and riding their bikes. Your family summer vacation plans are in place.
Amid the are many things to enjoy this summer, SERVPRO of Sarpy County would like to remind you to add fire safety and preparedness to your to-do list.
Statistics show that home fires claim the life of one child every day and approximately 16 children are injured from fires or burns every hour. Over 85% of all fire-related deaths are due to home fires, which spread quickly and often leave as little as 2 minutes to escape.

Some top fire safety tips:
• Install smoke alarms on every level of your home and in every sleeping area.
• Teach kids to never play with matches and lighters and store these up and away from children.
• Create and practice a home fire escape plan with 2 ways out of your house. Make fire escape practice a fun game for the kids by having a race to see how fast they can escape and practice often. The better prepared your kids are, the better chance they have to escape.
• Teach your children to get low and get out when they hear the smoke alarm.
• Use common sense in the kitchen. Pay attention when cooking and never leave a hot oven or cooktop unattended.

Don't forget to check out the Red Cross fire safety checklist on their website.

Your friends at SERVPRO of Sarpy County wish you a safe, happy summer.

Be Storm Smart, Be Storm Ready

3/27/2017 (Permalink)

SERVPRO of Sarpy County reminds you to Be Ready

Severe weather can happen anytime, anywhere. Each year, Americans cope with an average of:

• 10,000 severe thunderstorms


• 5,000 floods or flash floods


• 1,000 tornadoes


• 2 land falling deadly hurricanes

Approximately 98 percent of all presidentially declared disasters are weather-related, leading to around 500 deaths per year and nearly $15 billion in damage*. Knowing your risk of severe weather, taking a few actions and being an example to others are just a few steps you can take to be better prepared to save your life and assist in saving the lives of others.

Know your risk.  The first step to becoming weather-ready is to understand the type of hazardous weather that can affect where you live and work, and how the weather could impact you, your business and your family. Check the weather forecast regularly, obtain a NOAA Weather Radio, and learn about Wireless Emergency Alerts. Severe weather comes in many forms and your shelter plan should include all types of local hazards.

Take Action.  Take the next step in severe weather preparedness by creating a communication plan for your home and business. Put together or purchase an emergency kit. Keep important papers and valuables in a safe place.

Be an Example.  Once you have taken action to prepare for severe weather, share your story with co-workers and family and friends on Facebook or Twitter. Your preparedness story will inspire others to do the same.

Build an Emergency Supply Kit:

• Water (one gallon per person per day)


• Food (non-perishable 3-day supply)


• Manual can opener


• Battery operated radio, preferably a NOAA Weather Radio


• Flashlight and extra batteries


• First aid kit


• Whistle to signal for help


• Clothing


• Dust masks or bandanas


• Plastic sheeting, garbage bags and duct tape


• Wrench or pliers to turn off utilities


• Hygiene items


• Important documents; copies of insurance policies, identification and bank account information


• Cash


• Fire extinguisher


• Matches in a waterproof container

NOTE:  Statistics gathered from www.stormready.noaa.gov

Omaha Gymnasium Mold Remediation

12/2/2016 (Permalink)

BEFORE (left HVAC ducts)...AFTER (above scoreboard)

A malfunction in the HVAC system caused a moldy mess  around the ceiling of this Omaha gymnasium.  This picture taken during the restoration process shows areas to be treated (left HVAC ducts) and an area that had been cleaned (above the soreboard).

After sealing the gymnasium and establishing negative air pressure and cleaning the contaminated air with HEPA air filters, SERVPRO of Sarpy County crews used dry ice blasting techniques to safely remove the mold.  This method is similar to sand blasting but uses dry ice under less pressure, leaving minumal residue to be cleaned up after blasting.

Although restoration process was complicated by the gymnasium's high ceilings and special flooring, SERVPRO of Sarpy County was able to restore the gymnasium in less than two weeks; certified mold-free.

Omaha Metro Area - Smoke Free Housing Summit

5/23/2016 (Permalink)

SERVPRO of Sarpy County at the Omaha Metro Area Smoke Free Housing Summit

SERVPRO of Sarpy County recently participated in the Smoke Free Housing Summit, hosted by Tobacco Free Sarpy (TFS) and the Metro Omaha Tobacco Action Coalition (MOTAC). The event was attended by several multiple family housing providers in the Omaha Metro area and featured presentations and discussion on the costs and benefits of transitioning communities to smoke free living.

SERVPRO of Sarpy County provided a presentation on the cost of mitigating fires in multi-family housing.

SERVPRO of Sarpy County provides emergency cleanup of fire, water, mold and sewage throughout the metro area.

We are here to help 24x7.  Call us at 402-291-3355

Be Prepared For Severe Weather in Omaha

4/25/2016 (Permalink)

While we are all excited that warmer weather is finally here, SERVPRO of Sarpy County wants to remind you to be prepared for severe weather season.  In 2013, there were seven severe weather and climate disaster events across the United States, claiming the lives of 109 people. 

As a national sponsor of the Red Cross Ready Rating Program and a premier fire and water restoration provider, SERVPRO of Sarpy County wants you to be better prepared in 2016.

A few simple actions will increase your readiness today:

Check the weather forecast regularly.  Know when there is an increased risk of severe weather in your area.

Obtain a NOAA Weather Radio.  A weather radio can be purchased at many retailers and also at the Red Cross Store online, www.redcrossstore.org.

Learn about Wireless Emergency Alerts.  These are emergency messages sent by authorized government-alerting authorities through your mobile carrier.  Government partners include local and state public safety agencies, FEMA, the FCC, the Department of Homeland Security, and the National Weather Service.  Visit www.ctia.org/wea to learn more about Wireless Emergency Alerts, including how to determine of your mobile device is WEA-capable.

Learn more about severe weather safety.  The Red Cross is an excellent source of severe weather safety and warning information and tools.  Visit www.redcross.org/prepare to learn more about preparedness for disasters of all kind.  Be sure to check out the app store for the FREE Red Cross Tornado App.

Avoid Thanksgiving Day Fires Omaha Metro

11/16/2015 (Permalink)

During the holidays, fire risks and incidences increase and Thanksgiving is no exception.  Thanksgiving fires are more frequent and cause more property damage than typical residential structure fires.  The dollar loss per incident increases 25% on Thanksgiving Day alone.  As you may have guessed, cooking is the leading cause of residential fires.  In fact, 42% of Thanksgiving fires are the result of a cooking incident with unattended food being the main source of ignition.  According to the U.S. Fire Administration, nearly 4,300 fires occur on Thanksgiving each year in the United States, resulting in nearly $27 million in property damage.

Turkey fryers are a growing concern regarding fire safety according to Underwriter Laboratories (UL), Inc.  The U.S. Consumer Product Safety Commission (CPSC) and Underwriter Laboratories, Inc. recommend the following precautionary safety measures when using a turkey fryer:

• Only use turkey fryers outdoors; away from buildings and flammable material.
• Make sure at least two feet of space is between the liquid propane tank and the fryer burner.
• Keep children and pets well away from the fryer when in use and for several hours after cooking.
• Never place the fryer on wooden decks or under a garage, carport, or breezeway.
• Never leave the fryer unattended; monitor the temperature closely.
• If any smoke at all comes from the heating pot of oil, turn the burner off immediately as oil may be overheating.
• Cover bare skin and use pot holders.
• Follow the manufacturer's recommendation for the amount of oil to add; do not overfill the fryer.

The trusted professionals at SERVPRO of Sarpy County hope you have a safe and happy Thanksgiving.

If you have questions or need help, please call us 24x7 at 402-291-3355

Are You Prepared For Fire?

10/19/2015 (Permalink)

Test your smoke alarms regularly

October is Fire Prevention Month and an excellent time to examine the emergency preparedness plans, for your home and business, including your fire escape plan.  Do you have a fire escape plan?  Have you changed your smoke alarm batteries within the last year?

The National Fire Protection Association (NFPA) sets aside a designated week each October to focus on fire prevention.  The 2015 focus is "Hear the Beep Where You Sleep."  The NFPA recommends installing smoke alarms in every bedroom, outside each separate sleeping area, and on every level of your home, including the basement.

Did you know that roughly half of home fire deaths result from fires reported between 11 p.m. and 7 a.m., when most people are asleep?*  Smoke alarms save lives.  If there is a fire in your home, smoke spreads fast and you need smoke alarms to give you time to get out.  In fact, having a working smoke alarm cuts the chances of dying in a reported fire in half!

The professionals at SERVPRO of Sarpy County want you to stay safe and prepare now to ensure you are ready for any disaster.

* Data provided by the National Fire Protection Association

Make This Fall Fire Free

10/6/2015 (Permalink)

SERVPRO of Sarpy County responded to this house fire.

The fall season brings cooler temperatures, beautiful colors and an abundance of outdoor activities.  Plan ahead this season to help ensure it is safe and fire free.

Tips from the National Fire Protection Association (nfpa.org):

• Fall decorations, like dried flowers and cornstalks, are highly flammable.  Keep these and other decorations away from open flames and heat sources, including light bulbs and heaters.
• Keep emergency exits clear of decorations, so nothing blocks escape routes.
• Teach children to stay away from open flames.  Be sure they know how to stop, drop and roll if their clothing catches fire.
• Remember safety first when choosing a Halloween costume.  Consider avoiding billowing fabric.  If you are making your costume, choose material that won't easily ignite if it comes into contact with heat or a flame.
• It is safest to use a flashlight or battery-operated candle in a jack-o-lantern.  Use extreme caution if using a real candle.  Place lit pumpkins away from anything that can burn, and out of the way of doorsteps, walkways and yards.

We hope you stay safe this fall, but if you suffer fire or smoke damage to your home, SERVPRO of Sarpy County is here to help 24x7.  Call us at 402-291-3355

Omaha Metro Residents: We Specialize in Flooded Basement Cleanup and Restoration!

10/2/2015 (Permalink)

Heavy rains caused this basement in Omaha to flood. This before picture shows the mess left behind after all water had receded.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Omaha Metro basement could flood, including: 

• A blocked or failed sewer lateral pipe
• Heavy rain causes surface Water to pool around your home
• Storm sewer backup
• Sanitary sewer backup
• Foundation drainage failure
• Water supply-line break or hot-Water tank failure
• And many more...

If You Have Questions or Need Help, Please Call Us At  402-291-3355.

Summer Safety Tips

6/29/2015 (Permalink)

Summer is synonymous with barbecues, parades and fireworks displays; but along with all the festivities are plenty of visits to emergency rooms-especially during July.

In 2013, eight people died and about 11,400 were injured badly enough to require medical treatment after fireworks-related incidents, according to the U.S. Consumer Product Safety Commission.  In addition to causing injury, fireworks are also responsible for thousands of house fires each year with millions of dollars in property damage.

There is nothing like firing up the grill during the summer months!  Did you know, July is the peak month for grills fires?  A backyard barbecue can become dangerous quickly if proper safety precautions aren't considered.  SERVPRO of Sarpy County wants you to have an enjoyable and safe summer.  Consider the following tips to ensure your summer celebrations are disaster-free!

Large Commercial Water Loss in Omaha

5/26/2015 (Permalink)

Photo taken after half of the water had drained.

SERVPRO of Sarpy County recently handled a large commercial water loss in Omaha.  The main water valve failed, resulting in an estimated 200,000 gallons of water in a vacant retail space.

We were called shortly after midnight and arrived 30 minutes later to find several inches of standing water throughout the space.  There was so much water, the city had to block the street so we could open the front doors.

Our crews were able to assist the property manager with getting the property cleaned and dried in short order.  Among the benefits of calling SERVPRO of Sarpy County is that we are available 24 x 7 and able to handle losses from a small residence to a large commercial job.

Sewage Backup Damage in Omaha

3/27/2015 (Permalink)

This sewage backup resulted from a 4" rainstorm in Omaha.

Spring has arrived!  But springtime often brings heavy rains, which can trigger sewer backups.  These usually come in through a sump well, washtub and/or toilet in a basement. During storms, the power gets knocked out, disabling the sump pump from protecting your basement.

The damage can be costly, as the contaminated water or sewage usually destroys everything it comes into contact with. For the thousands of dollars in damage, it would be well worth purchasing the additional insurance coverage.  Typical cost for such a policy addition is $25 to $50 annually.  Costs for an average sewage loss range from $5,000 to $10,000 or more.

We hope you avoid sewer backups this spring, but should the need arise, contact SERVPRO of Sarpy County for help.

We are ready to assist you 24x7.