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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Water Damage Cleanup at Omaha-Area Insurance Office

11/9/2020 (Permalink)

Water running down basement stairs This water damage was caused by a sprinkler system malfunction.

When an Omaha-Area insurance office flooded, they called the team of experts at SERVPRO of Sarpy County.  A neighbor called them to report a leaking sprinkler system behind their building.  When the office staff investigated, they found water running into the building and down the basement steps, flooding the area quickly.

Our Marketing Manager arrived on the scene withing minutes of the call, shut off the water supply to the sprinkler system and began moving contents away from the water.  Our technicians arrived moments later, extracted the water, and began the drying process.

As a result of the fast response and expertise of the SERVPRO team, the damage was contained, no contents were lost, and the business remained open.

If you experience water damage in your home or business call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355.  Our experienced crews are always here to help.

Do You Have A Fire Escape Plan?

10/29/2020 (Permalink)

SERVPRO says...have a plan! - Image of cartoon people looking at plan details hung on wall Cartoon family review their fire escape plan hanging on the wall.

Every second counts during a fire.  In just a matter of moments, a small flame can turn into a major fire, making it critical to be prepared by having an escape plan in place.  A survey conducted by the American Red Cross shows only 26 percent of families have actually developed and practiced a home fire escape plan.  Once a plan is developed, it is important to ensure that everyone in the home understands the plan; the best way to do this is by practicing the escape plan at least twice a year.

The National Fire Protection Association offers great tips and free fire escape planning tools.

Remember to escape first, then notify the fire department.

If your property is affected by fire damage or smoke damage, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355. Our experienced crews are always here to help.

Water Damage Cleanup at Omaha, NE Business

10/20/2020 (Permalink)

Commercial kitchen with collapsed ceiling and insulation This water damage was due to a burst pipe in the attic.

A burst pipe in the attic caused much water damage to the kitchen area of this Omaha, NE business.  The picture shows the mess after the ceiling collapsed.

Since the business had a SERVPRO Emergency Ready Plan they knew how to respond quickly to get the water supply for the affected area shut off, reducing the impact of the disaster.  They also knew to call our office right away so our technicians could begin the recovery process.  

Our crews were onsite to get the debris cleaned up and the affected area contained so the business could reopen their kitchen within 24 hours of the incident.

The client was grateful to have a plan in place before disaster struck and to get back in business so quickly afterwards.

If your business is affected by a disaster, such as water damage, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355;  we are always here to help.

Call us today to set up an Emergency Ready Plan!

Sanitizing First Responder Vehicles in the Omaha, NE Metro

10/16/2020 (Permalink)

SERVPRO technicians in PPD cleaning police vehicle We are honored to serve our heroes!

SERVPRO of Sarpy County continues to provide free COVID cleaning and sanitizing for first responder vehicles.  Throughout this pandemic, our trained and experienced crews remain available to deliver peace of mind to our local heroes. 

Whether we are providing preventative cleaning or ensuring a vehicle is sanitized after a confirmed exposure, our team is honored to serve those who continue to stand ready to serve our community.

Leveraging our extensive experience in biohazard decontamination, our technicians always adhere to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention.

If your property is affected by a disaster, or if we can help answer questions about COVID cleaning, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355; we are always here to help.

Storm Causes Sewer Backup in Omaha, NE

10/6/2020 (Permalink)

Basement Bathroom with walls and insulation removed This flooded bathroom was caused by the heavy rains from a storm.

A heavy rainstorm caused this sewer backup in Omaha, NE.  Our crews arrived onsite quickly, but black water damage such as this requires extensive cleaning and sanitizing, including removal of all porous materials in contact with the contaminated water. 

Did you know a standard homeowner's insurance policy excludes coverage for such an event?

The backup of sewer and drains as well as the failure of a sump pump is excluded.  Damage sustained from either of these problems may not be covered leaving you to pay for the cleanup.  If you have a finished basement, or use your basement area for storage, you shouldn't go without this coverage endorsement.

Heavy rains can trigger a backup.  A storm sewer backs up into your home and usually comes in through a sump well, washtubs in the basement, or toilets in the basement.  However, the damage can happen anywhere in the house.  Sump pump failures normally occur from power outages or motor failures.  Sump pumps run on electricity and during a bad storm many times the power goes out.  That's when you need the sump pump the most, to pump the heavy water from the rain out of the basement.

The damage can be quite costly.  Normally damage occurs in the basement, which houses the mechanical systems of the house such as: washer and dryer, furnace, hot water tank and the numerous items people store there.  Water or sewage usually destroys anything it comes in contact with.  For the thousands of dollars in damage, it would be well worth purchasing the additional coverage with your homeowner's policy to cover such an event.

Be sure to ask your agent about this coverage to make sure you already have it on your policy or to purchase it.  Also, ensure you have enough coverage.  The additional cost is small compared to the risk of loss and your peace of mind.  Ask your agent or company what your best option is.

If your home or business is affected by storm damage, call the trusted professionals at 402-291-3355.  The experienced crews of SERVPRO of Sarpy County are always here to help.

BBQ Grill Fire in Omaha, NE Metro

9/28/2020 (Permalink)

Severely burned side of house with melted siding This Omaha, NE area fire was caused by a BBQ grill.

SERVPRO of Sarpy County crews recently responded to this fire in the Omaha, NE metro.  A BBQ grill caught fire and quickly engulfed the side of the house.  Our crews found significant smoke damage throughout the home and heavy soot near the area of the fire.  Fortunately, our team was able to recover most of the homeowner's belongings.

According to the National Fire Protection Association (NFPA), there are 10,600 grill fires each year.  Research suggests that failure to clean the grill may be a factor in nearly a third of grill fires.

If your property is affected by fire damage or smoke damage, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355. Our experienced crews are always here to help.

Omaha-Metro 24 Hour Emergency Water Damage Cleanup

9/1/2020 (Permalink)

SERVPRO of Sarpy County is available 24 hours a day for water damage cleanup at your home or business.  When water damage occurs, rapid response is critical to the recovery process.  A delayed response of just a few hours can greatly reduce increase the damage.

Our Crews Are Ready To Help Call Today - (402) 291-3355

Our team understands the confusion and stress you feel when confronted with a disaster and stand ready to guide you through the crisis.  We have the training, expertise and equipment to help you recover faster.

What You Can Expect

When you call, we will ask for some information to help us better serve you in your time of need.  This information will help us determine the right equipment and team members to bring to best address your situation.

Your SERVPRO representative will ask:

  • Your name, contact information and address
  • Your insurance information
  • When did the damage occur?
  • What caused the damage?
  • Is electricity available?

Rest assured, our team is ready, willing and able to help you today! 

If your property is affected by a disaster, such as water damage, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355. We are always here to help.

Water Damage Cleanup at Omaha-Area Medical Facility

8/17/2020 (Permalink)

Medical Facility hallway with contaminated water damage This water damage was caused by a clogged drain in an upper level.

A clogged drain caused extensive water damage to this Omaha-area medical services provider.  Since the backup occurred in a storage area, the issue went unnoticed until water damage appeared in the lobby and lower level areas.

Our SERVPRO technicians were onsite within an hour to assess the damage, define the scope of work required and begin the recovery process.  With over 2,000 square feet of the business affected by contaminated water, our team had to respond quickly to ensure we could keep the business open while containing the damage and contaminants.  While one crew began to extract the contaminated water, another crew set up biocontainment to ensure staff and patient safety during the mitigation process.

The client was happy to be able to continue treating patients while the SERVPRO team handled the disaster.

If your property is affected by a disaster, such as water damage, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355;  we are always here to help.

Falling Tree Causes Storm Damage in Omaha, NE

7/14/2020 (Permalink)

Tree laying on house. Heavy winds caused the tree to fall on a house in Omaha, NE

Severe storms packing heavy winds caused a tree to fall on this Omaha, NE house.  After a call to their insurance agent, the homeowner called SERVPRO of Sarpy to assist with cleaning up the storm damage.

While a tree service removed the massive tree, our crews began cleaning the water damage inside the home.  Once the tree was removed and it was again safe to be on the roof, our team tarped the roof to prevent more rain from coming into the attic.  The homeowner was happy to be able to stay in their home during the repair process.

If your home or business is affected by storm damage, call the trusted professionals at 402-291-3355.  The experienced crews of SERVPRO of Sarpy County are always here to help.

Signs of Water Damage

6/23/2020 (Permalink)

Most water damage is caused from leaking pipes, heavy rains or flooding; but excessive humidity can cause water damage also.  Small rooms that don't get much airflow, such as bathrooms and basement rooms are prone to water damage from excessive humidity.  Slow or small leaks from water supply lines or drains can go on for months before they are detected, causing much water damage and resulting in mold as well.  

Some of the signs that you may have water damage:

  • Standing water - this seems obvious, but it is often overlooked.  Check your basement regularly for standing water.
  • Musty or "earthy" odor - this could be a sign of mold growth and water damage.
  • Stains and spots - walls or ceilings with brown stains are a clear sign of water damage.
  • Peeling paint - painted surfaces with water damage will start to peel, bubble or flake.
  • Uneven surfaces - water-damaged floors will warp and feel uneven.

If you experience water damage in your home or business call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355.  Our experienced crews are always here to help.

Tornado Safety in Nebraska

6/11/2020 (Permalink)

severe weather over farm field A tornado can from from any storm

Nebraska is in the heart of Tornado Alley, where warm, humid air collides with cold, dry air. In an average year, there are over 800 tornado reports and over 80 deaths. Tornadoes are most common during spring and summer but can occur anytime of the year.

tornado watch means a tornado could possibly form near the area.  A tornado warning means that there has been a confirmed tornado nearby.

If you are home during a tornado, go to a safe room in the lowest level of your home or a small interior room with no windows, hide under something sturdy like a table or work bench, and protect your head and neck with a pillow or blanket.  See ready.gov for more information on tornado preparedness.

If your home or business is affected by storm damage, call the trusted professionals at 402-291-3355.  The experienced crews of SERVPRO of Sarpy County are always here to help.

Fire Safety and Preparedness

6/4/2020 (Permalink)

Oven on fire SERVPRO of Sarpy County reminds you to Grill Safe Omaha

The arrival, of summer typically makes us think of afternoons at the city pool, backyard barbeques, and family vacations. 

The team at SERVPRO of Sarpy County would like to remind you to add fire safety and preparedness to your to-do list this week. 

Statistics show that home fires claim the life of one child every day and approximately 16 children are injured from fires or burns every hour.  Over 85% of all fire-related deaths are due to home fires, which spread quickly and often leave as little as 2 minutes to escape.  

Some fire safety tips:

  • Install smoke alarms on every level of your home and in every sleeping area.
  • Teach kids to never play with matches or lighters and store these up and away from children.
  • Create and practice a home fire escape plan with 2 ways out of your house. Make fire escape practice a fun game for the kids by having a race to see how fast they can escape and practice often.  The better prepared your kids are, the better chance they have to escape.
  • Teach your children to get low and get out when they hear the smoke alarm.
  • Use common sense in the kitchen.  Pay attention when cooking and never leave a hot oven or cooktop unattended.

Don't forget to check FEMA's fire safety checklist on their website.

Have a happy and safe summer!

If your property is affected by fire damage or smoke damage, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355. Our experienced crews are always here to help.

Water Damaged Kitchen in Omaha, NE

6/1/2020 (Permalink)

carpeting with water damage spots This kitchen and hallway water damage was caused by a leaking dishwasher.

A dishwasher in this Omaha, NE home went unnoticed for several weeks, resulting in water damage to the kitchen flooring and subfloor as well as the basement ceilings and walls.  While the SERVPRO of Sarpy County crews were surveying the extent of the damage, they discovered mold growth in the affected area.

The excessive mold growth and moisture made it necessary to remove some of the tile flooring in the kitchen, but fortunately the homeowner had extra tile and was able to keep their existing flooring, replacing only the damaged tiles.  Our crews were able to clean, dry and disinfect the affected areas, allowing the homeowner to stay in their home during the recovery process and saving hundreds in costs for them.

If your property is affected by a disaster, such as water damage, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355. We are always here to help.

Water Damage Cleanup at LaVista, NE Business

5/14/2020 (Permalink)

Business lobby with wet flooring This water damage was caused by a failed fire sprinkled head.

This LaVista, NE business had a fire sprinkler system head break, causing water damage to several rooms.  Our technicians arrived onsite within the hour to scope the damage and create a mitigation plan. 

Our crews split up so that one crew could begin the extraction process while another crew began the drying process in a less-affected area.  This enabled the business to remain accessible to customers with minimal impact.  As the result of our fast response, the property was restored to pre loss condition within 48 hours.

The business owner was grateful for the fast response of SERVPRO of Sarpy County and the ability to stay open for business while minimizing the damage.

If your home or business is affected by a disaster, such as water damage, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355.  Our experienced crews are always here to help.

Hail Can Lead To Water Damage

5/13/2020 (Permalink)

Roof covered with hail A hailstorm like this can cause storm damage and lead to water damage.

Most people associate hail with car damage, but hail damage on your roof can lead to costly repairs.  Left undetected, hail-damaged roof shingles can develop into slow leaks, causing much water damage and often mold damage before the issue is noticed.

SERVPRO of Sarpy County recommends having your roof inspected anytime moderately sized hail occurs in the area.  If your roofer notices roof damage or suspects water damage or mod damage in the attic, contact our office.  We will provide an inspection of the area to determine if there is an issue and what, if any, mitigation is warranted.

If your property is affected by a disaster, such as water damage, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355;  we are always here to help.

Certified Technicians + Professional Equipment = Proper Disaster Response

5/11/2020 (Permalink)

SERVPRO trucks at a job site Our quick-response team at a recent commercial water damage.

When you experience disaster, from water damage to fire damage, or have concerns about mold; the SERVPRO of Sarpy County team is here to help.  Our owner, Pat Nosal, holds several master-level certifications from the IICRC; the non-profit certifying body for the cleaning and restoration industry.  Pat is one of only four master-certified professionals near the Omaha, NE metro area.  Led by Pat, our team of IICRC certified technicians are ready to respond 24x7 to any size disaster.  

We enhance our training with professional-grade equipment to ensure we can help our customers recover from disasters large and small while minimizing disruption to their lives and business and effectively managing costs.

If your property is affected by a disaster, such as fire damage or smoke damage, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355; we are always here to help.

Proper Fire Extinguisher Usage

5/7/2020 (Permalink)

Fire Extinguisher with PASS acronym Always use the proper fire extinguisher properly.

With all the fire damage and smoke damage that our crews see each year, SERVPRO of Sarpy County wants to PASS on some important fire extinguisher tips.  The acronym PASS is used to remember how to properly operate a fire extinguisher:

  • P - Pull the pin, hold the nozzle away from yourself and release the pin.
  • A - Aim low, toward the base of the fire.
  • S - Squeeze the trigger lever slowly.
  • S - Sweep the nozzle side to side.

In addition to knowing how to properly use a fire extinguisher, the U.S. Fire Administration suggests it is important to know which extinguisher is best for each type of fire.  Check out this article on our website on Choosing The Proper Fire Extinguisher.

If your property is affected by a disaster, such as smoke damage or fire damage, call the experts at SERVPRO of Sarpy County at 402-291-3355;  we are always here to help.

Weather Preparedness Kit

5/6/2020 (Permalink)

Preparedness Kit It is a good idea to maintain a preparedness kit and have it readily accessible.

Severe weather can happen at any time in Omaha and frequently causes storm damage to homes and businesses.  In many cases there is not a lot of time to prepare or grab multiple items you may need to shelter so it is best to keep an emergency bag readily accessible. 

The Nebraska Emergency Management Agency recommends having enough water and nonperishable food for three days, a change of clothes for all family members, medicine, a first aid kit, and some form of entertainment such as cards or a coloring book, hygiene items such as shampoo, toothpaste, toothbrush and toilet paper, any valuable paperwork including instructions on how to get somewhere safe and who to call, cash and an extra set of keys.  It is best to be prepared and have a kit at the ready in case you are unable to get back into your home and need to stay in a hotel.

If your home or business is affected by storm damage, call the trusted professionals at 402-291-3355.  The experienced crews of SERVPRO of Sarpy County are always here to help.

Bathtub Leak Causes Water Damage in Council Bluffs, IA

5/5/2020 (Permalink)

SERVPRO dehumidifier and air movers floating carpet to dry it This carpet was able to be cleaned and dried by SERVPRO crews.

The dishwasher in this Papillion home leaked, causing extensive water damage to the kitchen and finished basement below.  Within two hours of receiving a panicked call from the homeowner, SERVPRO of Sarpy County crews were onsite extracting water and setting up drying equipment.

This home in Council Bluffs, IA had water damage in the basement due to a faulty seal in the bathtub drain on the main floor.  The water damaged the ceiling in the basement bedroom as well as part of the carpet.  Luckily the furniture was not affected, so our technicians only needed to clean and dry the ceiling and carpeting.

If your property is affected by a disaster, such as water damage, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355. We are always here to help.

COVID-19 Cleaning at Omaha, NE Business

4/28/2020 (Permalink)

Air Filtration system exhausting externally SERVPRO has the expertise to handle biohazards

When an Omaha, NE care facility found a resident with symptoms of COVID-19, they reached out to the experts at SERVPRO of Sarpy County to contain the potential threat.  Since the staff reacted quickly and appropriately, the potential exposure area was minimized.

Our crews responded quickly to set up containment for the potentially exposed area with negative air pressure and proper air filtration. Once the containment was verified secure, we cleaned and sanitized the entire area.

The client was grateful for our fast response and ability to quickly contain the area, minimizing the impact on the rest of their facility and allowing other residents to remain in place confident the situation was under control.

If your home or business need deep cleaning services, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355; we are always here to help.

We Are The Cleaning Experts

3/17/2020 (Permalink)

Man in full PPE working SERVPRO Technicians are trained and experienced in biohazard cleanup.

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

The SERVPRO of Sarpy County team is prepared to clean and disinfect your home or business, according to protocols set forth by the Center for Disease Control and Prevention.  We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables.  Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment
  • Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus.  Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims.  While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today -  SERVPRO of Sarpy County, 402-291-3355. Our experienced crews are always here to help.

Sources:

CDC guidance on preventing spread.

CDC guidance on business response.

Frozen Pipe Causes Water Damage in Omaha

3/2/2020 (Permalink)

SERVPRO of Sarpy County crews recently responded to this Omaha home for water damage in the basement.  A sprinkler supply line froze and burst in the basement wall flooding most of the basement.  Our technicians responded quickly to extract the standing water from the carpet. We used an air-injection system to force warm, dry air into the wall cavities, enabling us to save the drywall and save the homeowner hundreds of dollars.  The picture shows one of our air movers drying the carpet from underneath, saving the carpet from needing replacement.

The homeowner was grateful for our fast response and expertise in saving their walls and carpet. 

If your property is affected by a disaster, such as water damage, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355;  we are always here to help.

Dishwasher Leak Causes Water Damage in Papillion

2/7/2020 (Permalink)

Kitchen with flooring removed This water damage was caused by an appliance leaking.

The dishwasher in this Papillion home leaked, causing extensive water damage to the kitchen and finished basement below.  Within two hours of receiving a panicked call from the homeowner, SERVPRO of Sarpy County crews were onsite extracting water and setting up drying equipment.

The fast response and expertise of our technicians enabled us to save the kitchen cabinets and the home theater equipment in the basement below.  Unfortunately, the kitchen flooring had to be removed, as it was installed over existing vinyl flooring and could not be properly dried.  The client was grateful to avoid a full kitchen demolition and happy to be able to stay in their home during the cleanup process.

If your property is affected by a disaster, such as water damage, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355. We are always here to help.

Water Damage Cleanup in Omaha, NE Home

1/17/2020 (Permalink)

Kitchen with ceiling drywall removed This water damage was caused by a frozen pipe bursting

This home in Omaha, NE had a frozen pipe burst in the kitchen ceiling.  Water damage occurred in the kitchen, dining room and the bathroom.  SERVPRO of Sarpy County technicians needed to remove the ceiling drywall and insulation to properly dry the affected area and ensure the area was free of mold.  Our team's fast response with our specialized equipment ensured that we were able to dry behind the cabinets without removing them and dry the hardwood floors, saving thousands on the claim.  The homeowner was happy to avoid replacing their entire kitchen.

If you experience water damage at your home or business this winter, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355. We are always here to help.

Flood Damage Cleanup at Bellevue Business

12/30/2019 (Permalink)

Utility room with flood debris on floor This picture was taken after our crews removed the larger debris.

During the historic floods earlier this year, a local Bellevue business suffered extensive water damage.  The lower level of the building was under several feet of flood water for weeks before the flood waters receded enough that our crews could access the site safely.

Our SERVPRO crews removed and cataloged all contents for insurance documentation, then began the process of removing drywall and insulation.  After stripping the walls down to the studs, we clean and dry the structure to remove mold growth.  Finally, we apply an anti-microbial to kill any mold growth that may remain.

If you have flood damage or water damage in your home or business call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355.  Our experienced crews are always here to help.

Holiday and Winter Fire Facts

12/23/2019 (Permalink)

SERVPRO of Sarpy County cleans fire damage and smoke damage caused by Christmas Tree fires every year.  The US Fire Administration has an entire page on their website dedicated to preventing Holiday fires.  While Christmas fires don't occur that often, they do cause a lot of damage, with 1 out of every 32 fires resulting in death.  Having a heat source or candle too close to the tree is the number one cause of Christmas tree fires.  Also be sure to keep open flames away from Christmas decorations and ensure the tree is watered regularly so it does not become too dry and highly flammable.

If your property is affected by fire damage or smoke damage, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355. Our experienced crews are always here to help.

SERVPRO of Sarpy County Joins Project Santa

12/3/2019 (Permalink)

SERVPRO of Sarpy County has partnered with Dingman's Collision CenterWest Gate Bank, and Rockbrook Camera along with Omaha's Greatest Hits 99.9 KGOR to accept donations for the Open Doors Mission's Project Santa at our Bellevue, NE office.  The Open Door Mission is helping over 6,000 children in the Omaha area this Holiday Season.  We will be accepting donations through Friday, December 20th.  Thank you for your help and we look forward to seeing you this year when you make your donation.  Happy Holidays!

You can drop off your donation at our office Monday-Friday from 8:00 am - 4:00 pm at our Bellevue office located at 1706 Galvin Road South in Bellevue; between Jade Palace and Dunkin' Donuts.

If you have too much Halloween candy left over, call the experts at SERVPRO of Sarpy County at 402-291-3355;  we are always here to help.

Water Damage at Omaha-Area Bank

12/2/2019 (Permalink)

Flooded Bank Offices The basement had several inches of standing water.

When a water main break caused flooding and water damage to this Omaha, NE bank, they called SERVPRO of Sarpy County.  The entire basement was affected with over half a foot of water and many rooms on the main level were affected as well.

Our crews responded quickly to extract the standing water.  While one crew was extracting, other crews worked to clean and salvage as much of the contents as possible.  We were able to dry most of the affected areas within a few days.  The client was amazed that they were able to stay open during the cleanup and that we saved so much of their property.

If your property is affected by a disaster, such as water damage, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355;  we are always here to help.

Celebrate Thanksgiving With a Recipe For Fire Safety

11/21/2019 (Permalink)

As we gather with our families to celebrate Thanksgiving, we want to remind you to practice safe cooking habits.  According to the National Fire Protection Association, cooking fires are the number one cause of home fires and home injuries, causing millions of dollars in smoke damage and fire damage annually.

Here are a few cooking safety tips for the season:

  • Be on alert!  If you are sleepy or have consumed alcohol don't use the stove or stovetop.
  • Stay in the kitchen while you are frying, grilling, boiling or broiling food.
  • If you are simmering, baking or roasting food, check it regularly, remain in the kitchen while food is cooking, and use a timer to remind you that you are cooking.
  • Keep anything that can catch fire - oven mitts, wooden utensils, food packaging, towels or curtains - away from the stovetop.

Our SERVPRO family hopes you have a safe and happy Thanksgiving, but if your property is affected by a disaster, such as fire damage or smoke damage, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355;  we are always here to help.

Avoiding Heating Fire Damage In The Omaha Metro

11/11/2019 (Permalink)

Space Heater Amid Flammable Material EPIC Space Heater Fail

Heating and electrical malfunctions are some of the top causes for residential fires, resulting in millions of dollars in smoke damage and fire damage annually.

As the temperature drops, the need for heating appliances grows resulting in a spike in residential fires during the early heating season.  The increased use of space heaters, often placed too close to furniture and other flammable items and/or left on at the end of the day causes several business fires each winter.

A majority of electrical fires are caused by faulty outlets and old appliances.  Everyday use of electrical wiring can cause tears which can be a fire hazard.  Light fixtures are another cause of electrical fires, often with incorrect wattage incandescent bulbs or when placing flammable material too close to the fixture.  

If your property is affected by a disaster, such as fire damage or smoke damage, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355;  we are always here to help.

Smoke Damage Cleanup - Upholstery Cleaning

11/8/2019 (Permalink)

Our Fire Team Crew Chief, Kay, specializes in upholstery cleaning furniture that has smoke damage.  She oversees pack outs of properties with fire damage or smoke damage

Humidity from the water used to put out the fire turns the soot residue form the fire very acidic, so our main priority in cleaning smoke damaged contents is to neutralize the acidic soot particles.  Ince cleaned by hand, the items are processed through an ozone chamber, either on-site or at our facility.  The ozone chamber finalizes the cleaning process and deodorizes the smoke-damaged items.

If your property is affected by a disaster, such as fire damage or smoke damage, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355;  we are always here to help.

Winter Storm Water Damage Prevention Tips

11/4/2019 (Permalink)

Many people are unprepared for the quickly approaching winter season and the winter storms that bring frigid temperatures along with ice and snow.  SERVPRO of Sarpy County recommends having a winter checklist for your home or business to help prevent water damage from winter storms.

Here are a few items to consider:

  • Put weather stripping on doors and windows to prevent heat from escaping and cold air from entering.
  • Insulate water pipes to help prevent them from freezing and possibly bursting.
  • Check your roof for possible leaks and loose or broken shingles.
  • Keep space heaters at least three feet from anything flammable.
  • Trim tree limbs that are close to the house.
  • Clean gutters.
  • Stock up on ice melt.

If your property is affected by a disaster, such as water damage, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355;  we are always here to help.

Halloween Safety in Omaha, NE

10/28/2019 (Permalink)

Yard with Halloween decorations This photo shows about 2/3rds of our Production Manager's yard as he is decorating for Halloween.

Adults and children alike look forward to October for one reason, Halloween. The candy, decorations, and costumes create a fun environment. Most of those that work at SERVPRO of Sarpy County have children of their own and enjoy the holiday season, being seasoned vets, they have multiple tips for October 31st. Make sure the costumes fit correctly and make adjustments if need be, as well as test out any make up to make sure your children don’t have a reaction. Be conscious of any long fabric hanging from the costumes, these can catch on decorations and tear. Don’t be afraid to skip the one lit house on a dark road, if you’re in a large group go together or not at all. Lastly, Check the candy, check for any candy that the kids may have allergic reactions to or any candy that may have been opened. Don’t be afraid to keep the good stuff for yourself!

If you have too much Halloween candy left over, call the experts at SERVPRO of Sarpy County at 402-291-3355;  we are always here to help.

Flooded Gym Floor In The Omaha, NE Area

10/15/2019 (Permalink)

floor mat drying system on gym floor SERVPRO was able to save the gym floor with our wood floor drying system.

SERVPRO of Sarpy County was recently called out to a nearby business after the gymnasium floor suffered water damage.  The wood floor boards were already beginning to swell and buckle. In most cases, hardwood flooring can be expensive to replace. Not only can the water warp the boards, but it can also seep between the boards and cause them to separate from the glue. Our team uses specialized drying equipment and dehumidifiers to remove water from the floor as well as the air. Using our top of the line equipment, we are able to clean the water as well as any dirt under the boards. If we did not use this equipment it would be easier for mold and harmful bacteria to grow. SERVPRO of Sarpy County is trained to properly care for your hardwood flooring problems. 

If your property is affected by a disaster, such as water damage, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355;  we are always here to help.

SERVPRO Supports Fire Prevention Week

10/4/2019 (Permalink)

campfire with roasting marshmallows SERVPRO reminds you to always practice fire safety.

The theme for Fire Prevention Week this year is "Not Every Hero Wears a Cape".  Fire prevention week started because of the Great Chicago Fire in 1871.  The fire lasted two days and affected a 3-mile radius, displacing thousands.  Sparky the Fire Dog and Smokey Bear have become a large part of Fire Prevention Week, teaching children that no matter how small something or someone is they can always help prevent a fire.  For example, a child can remind the adults to blow out candles before leaving the home or going to bed.  

We typically see an increase in fire pit accidents with the arrival of the Fall season.  While Smore's are tasty and fun, it is best to make them over the stove or gas grill if it is too windy out.

If your property is affected by a disaster, such as smoke damage or fire damage, call the experts at SERVPRO of Sarpy County at 402-291-3355;  we are always here to help.

Hurricanes Can Cause Water Damage in the Omaha-Area

9/16/2019 (Permalink)

Because we live in the Omaha Metropolitan area we might only see hurricane season on news reports, but we can still feel the effects in the Midwest.  The tropical weather down south mixes with the cool air from up north and can create storms.  As of August 30th, we have had over 24 inches of rainfall this year. 

These storms are causing water damage to our homes and businesses.  Our trained teams at SERVPRO of Sarpy County work as quickly as possible to extract the water and clean and dry affected areas.  Heavy rains can clog gutters with debris, causing even more flooding to basements and main levels of homes and businesses.

If your Omaha-area home or business needs water damage cleanup, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355;  we are always here to help.

Prepared, Not Scared in Omaha, NE

9/6/2019 (Permalink)

September is National Preparedness Month and the theme this year is Prepared, Not Scared. Be Ready for Disasters.  One way to be prepared is to contact SERVPRO of Sarpy County at 402-291-3355 for a no-cost SERVPRO Emergency READY Plan.

The Department of Homeland Security splits the month of September into four sections, each one preparing us for a national disaster.

Week one - Finances. Check to make sure you have insurance coverage and have extra money set aside.

Week two - Planning. Know where to go and how to get there. Some people set aside time to have a conversation about where their family would meet at if they became separated and how to get there while others make it a quick dinner conversation.

Week three - Children.  Most schools have a week dedicated to preparing students on who to call in case a disaster ever occurs.

Week four - Community. Community Emergency Response Teams (CERTs) train volunteers to prepare for disasters that may occur in their community. 

Go to https://www.ready.gov/september for more information about National Preparedness Month.

If your property is affected by storm damage or water damage, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355. Our experienced crews are always here to help.

Preventing Fire Damage From Grill Mishaps

9/3/2019 (Permalink)

Uncovered Grill on deck left unattended and on fire If you leave your grill unattended and uncovered like the one in this picture, you might need SERVPRO to come clean up the mess.

Football season has officially started and we all know what that means, Saturday cookouts!

SERVPRO of Sarpy County has seen fire damage and smoke damage caused by backyard celebrations year after year.  A good grill master knows that being unaware of grill safety can be a factor for seasonal fires.

Grill Safety Tips:

  • Grill away from any structure.
  • Make sure your grill is stable.
  • Keep your grill clean.
  • Check for propane leaks.
  • If the flame goes out, wait five minutes before relighting.
  • Keep an eye on what is going on around the grill.
  • Be cautious when using charcoal starter fluid.
  • Don't wear loose clothing or clothing that can dangle.
  • Be prepared to put out a fire.

If your property is affected by fire damage or smoke damage, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355. Our experienced crews are always here to help.

Mold Cleanup in Omaha Metro School

8/28/2019 (Permalink)

SERVPRO Crew in protective suits and masks removing mold from Omaha-area school classroom Everything in the classrooms needed to be cleaned to ensure the mold was sufficiently mitigated and the area safe for staff and students.

When the staff at one Omaha-area school discovered mold growth, they knew to call SERVPRO of Sarpy County.  We dispatched crews to the site to inspect and clean the affected areas and coordinated with an environmental specialist to ensure the site was safe for the staff and students.  The picture shows one of our crews cleaning the affected areas and ensuring the site would be safe for the children to return.  With the right experience and equipment, SERVPRO of Sarpy County stands ready to answer the call, day or night.

If you have mold damage or water damage in your home or business call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355.  Our experienced crews are always here to help.

When Water Damage Occurs - SERVPRO Is Here To Help

7/3/2019 (Permalink)

Heavy rains this season continue to cause water damage to homes and businesses in the Omaha, NE metro area.  Our crews are trained and IICRC certified to clean and dry your damaged property to industry standards.  The picture shows our fleet ready to deliver flood relief supplies earlier this year.  Our trucks are always loaded with the right equipment and ready to dispatch to any size disaster.  With the right experience and equipment, the men and women from SERVPRO of Sarpy County's "green team" stands ready to answer the call, day or night.

If you have flood damage or water damage in your home or business call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355.  Our experienced crews are always here to help.

Water Damage Cleanup in Omaha

6/7/2019 (Permalink)

Recent heavy rains caused water damage to the main floor of this Omaha business and flooded the basement.  The owners knew to call our SERVPRO team to get the mess cleaned up right.  Our crews were on the job extracting water from the main floor and the flooded basement that day.  WIth the right experience and equipment, we were able to restore all affected office equipment and clean and dry the property in less than 48 hours.

The client was glad to have the job done with no business disruption and no demolition.

If you have flood damage or water damage in your home or business call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355.  Our experienced crews are always here to help.

#NebraskaFlood - #NebraskaStrong

4/5/2019 (Permalink)

SERVPRO of Sarpy County was honored recently by participating in helping our local community recover from the disastrous flooding which occurred recently. #NebraskaFlood #NebraskaStrong

Partnering with No Town Left BehindBenefect Disinfectant and Bellevue Christian Center, SERVPRO of Sarpy County was able to donate cleaning products and supplies to aid those in need.  We are truly grateful to see how strong our community has jointed together to help others. #SERVPROCares #HeretoHelp

Flood Recovery Safety Tips

3/22/2019 (Permalink)

SERVPRO of Sarpy County helped this flooded business recover.

In an effort to expedite the recovery efforts from the flood damage and water damage in the Omaha area, SERVPRO of Sarpy County has increased capacity over 1000%.  With the dozens of extra trucks in town and a large trailers loaded with water mitigation equipment, we have been able to service over 1,000 households and businesses in need.

We recently published this article providing tips to minimize flood damage and water damage.  Here are some safety tips for returning to your home after flood damage:

  • Do NOT return to your home until the authorities declare the area safe.
  • If you see downed power lines, stay away and report them to the authorities and the power company.
  • Approach your home carefully, as it may have structural damage.
  • Be alert for wild animals such as snakes that may have come in with the floodwater.
  • If you smell natural gas or propane or hear a hissing noise, leave immediately and call the fire department.
  • Get all electrical appliances checked by an electrician or appliance technician before turning them on.
  • Throw away all food and medicine that may have come into contact with floodwater...WHEN IN DOUBT, THROW IT OUT.
  • Wear goggles, robber-soled shoes, long pants and sleeves, and rubber or leather gloves while working in or around your flood-damaged property.
  • Check out this Omaha World Herald article for additional tips.

Here are some additional resources for flood cleanup tips:

If you have flood damage or water damage in your home or business call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355.  Our experienced crews are always here to help.

Flood and Water Damage Tips

3/14/2019 (Permalink)

Record flooding is causing flood damage and water damage to homes and businesses in and around the Omaha area.  The flooding is expected to continue and possibly get worse over the coming days.

We have received several hundred calls for help in the last 24 hours and our crews are out in full force.

In order to better serve your needs, we have multiple crews and truckloads of equipment in route to assist with the cleanup and restoration effort. We expect to increase our service capacity by over 400% in the next 24-48 hours.

Generally speaking, water from a supply line is considered clean, while water from drains is considered contaminated. There are exceptions to this general guideline.

If you have clean water damage, consult this article on our website.

If you have contaminated water damage, consult this article on our website.

If you are unsure of the classification of water affecting your property, consult your water damage experts at SERVPRO of Sarpy County at 402-291-3355 and we will help as best we can.

Tips to Minimize Flood Damage and Water Damage

Here are a few actions you should take TODAY:

  • Check your basement at least daily for water. 
    • Be sure to check all exterior walls, including behind furniture.
    • Check around all baseboards and at corners for signs of moisture.
  • Ensure gutter downspouts are not leaking and are directing water away from the structure.
  • Walk around the outside of your property, checking for low spots and standing water.  If possible, fill low spots with dirt and push standing water away from the structure.

If you experience water damage or flood damage, call the SERVPRO of Sarpy County team of trusted professionals at 402-291-3355. Our experienced crews are always here to help.

Minimizing Damage From Frozen Pipes in the Omaha, NE Metro

1/30/2019 (Permalink)

Due to the bitter cold in the Omaha metro today, we are getting many calls about frozen pipes and water damage. In addition to scheduling our expert technicians to help them recover, we offer advice on what to do until help arrives. The answer depends on whether the water is clean or contaminated.

Generally speaking, water from a supply line is considered clean, while water from drains is considered contaminated. There are exceptions to this general guideline.

If you are unsure of the classification of water affecting your property, consult your water damage experts at SERVPRO of Sarpy County at 402-291-3355 and we will help as best we can.

If you have contaminated water damage, consult this article on our website.

CLEAN Water Damage Tips

DO:

  • Shut off the source of the water if possible or contact a qualified party to stop the water source.
  • Turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electrical shock.
  • Remove as much excess water as possible my mopping and blotting.
  • Wipe excess water from wood furniture after removing lamps and tabletop items.
  • Remove and prop up wet upholstery cushions for even drying.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.
  • Use wooden clothespins to keep furniture skirting off damp floors.
  • Hang draperies with coated hangars to avoid contact with wet carpeting or floors.
  • Hang furs and leather goods to dry separately at room temperature.

If you experience water damage from frozen pipes, call the SERVPRO of Sarpy County team of trusted professionals at 402-291-3355. Our experienced crews are always here to help.

Frigid Temps Can Cause Water Damage in the Omaha Metro

1/29/2019 (Permalink)

Winter weather can bring about more issues than just slippery roads and heavy snow to shovel.  With lows expected to be more than -10 degrees this week, we are also at risk for frozen pipes, which can cause a major water damage disaster at your house or business.

With the extreme cold comes an increased risk for frozen pipes in cooler areas of your home or business.  Here are some tips to help prevent pipes in areas such as basements, attics, garages, and kitchen cabinets from freezing during the coming cold snap:

  • Open faucets slightly to let water drip or slowly trickle during extreme cold.
  • Keep your heat set to a consistent temperature 24 x 7.
  • Open kitchen cabinets to let warm air circulate near the plumbing, especially those near outside walls.
  • Consider insulating pipes in especially cold areas of your home like crawlspaces or attics.

If you experience water damage, call the SERVPRO of Sarpy County team of trusted professionals at 402-291-3355. Our experienced crews are always here to help.

Ice Dam Problems in Omaha, NE

12/28/2018 (Permalink)

Diagram of an ice dam Ice Dams can form easily and cause much damage

After the last winter storm came through the Omaha, NE area, we received several calls about water damage due to ice dams.

Ice dams can form when heat from the attic melts roof snow downward into water dammed behind still frozen ice.  When the trapped water cannot run safely into the gutter system, it can backflow under the roof's shingles and into the building's interior, as well as causing gutters and shingles to move or fall.

If you see icicles forming on your roof's edges, you might have an ice dam.  Inside the building, you should check for water stains or moisture in the attic or along the ceiling of exterior walls.  Water stains or moisture may be an indication that an ice dam has formed and water has penetrated the roof membrane.

Removing an ice dam as soon as it is found is vital to helping prevent damage to your property and can be done with heated cables, a roof shovel, or calcium chloride ice melt.

If you experience water damage, call the SERVPRO of Sarpy County team of trusted professionals at 402-291-3355. Our experienced crews are always here to help.

Preventing Frozen Pipes in Omaha, NE

12/28/2018 (Permalink)

With temperatures dipping into single digits and below,  the risk for frozen pipes increases significantly.  Our crews respond to several calls about water damage due to frozen pipes each winter.

Frozen pipes are often those exposed to the cold weather, such as those outside your home, or in cold areas such as basements, attics, garages, or kitchen cabinets.

A frozen pipe can burst at the point where the ice blockage inside the pipe is located, but typically the rupture us caused by the backflow pressure between the water source and the blockage.  A burst pipe can cause considerable damage to your property if not addressed quickly.

To prevent pipes from freezing, here are a few steps you can take, according to the Red Cross:

  • Open kitchen cabinets to let warm air circulate near the plumbing.
  • When the weather is extremely cold, let water drip from faucets that may come from exposed pipes.
  • Keep your heat set to the same temperature both day and night.
  • Be sure to completely drain water from exterior water lines, such as pools, sprinklers and hoses.

If you experience water damage, call the SERVPRO of Sarpy County team of trusted professionals at 402-291-3355. Our experienced crews are always here to help.

Holiday Fire Prevention Tips

12/14/2018 (Permalink)

Dry Christmas trees are as flammable as matches. Keep you tree watered at all times.

Since we typically see a spike in smoke damage and fire damage during the Christmas Holiday season, SERVPRO of Sarpy County would like to share a few tips for preventing fires this Holiday Season:
• Place Christmas trees, candles, and other holiday decorations at least three feet away from heat sources like fireplaces, portable heaters, radiators, heat vents and candles.
• Purchase flame retardant metallic or artificial trees. If you purchase a real tree, make sure that it has fresh, green needles that aren't easily broken. Keep live trees as moist as possible by giving them plenty of water.
• Make sure that light strings and other holiday decorations are in good condition. Do not use anything with frayed electrical cords and always follow the manufacturer's instructions.
• Always unplug tree and holiday light before leaving home or going to bed.
• Never use lit candles to decorate a tree. Always extinguish candles before leaving the room or going to bed.
• Use only sturdy tree stands designed not to tip over. Keep curious pets and children away from Christmas trees.
• Keep anything that can catch fire - pot holders, oven mitts, wooden utensils, paper or plastic bags, food packaging, and towels and curtains - away from your stove top.
• Designate one person to walk around your home to make sure that all candles and smoking materials are properly extinguished after guests leave.
• Smoke alarms save lives. Install a smoke alarm near your kitchen, on each level of your home, near sleeping areas, and inside and outside bedrooms if you sleep with the doors closed. Use the test button to check it each month. Replace batteries at least once a year.

If you experience fire damage or smoke damage, call the SERVPRO of Sarpy County team of trusted professionals at 402-291-3355. Our experienced crews are always here to help.

Kitchen Fire in Omaha, NE

11/2/2018 (Permalink)

Smoke damage and fire damage from a kitchen fire in Omaha, NE.

Our crews recently cleaned up the smoke damage and fire damage from this kitchen fire in Omaha, NE.  The cook was distracted momentarily and several thousand dollars in damage was the result.

As the holiday season approaches, SERVPRO of Sarpy County reminds you to be aware of the dangers of cooking fires.

You may be surprised to learn that cooking equipment is the leading cause of residential fires.  According to the National Fire Protection Association (NFPA):

  • 475,500 structure fires were reported in the US in 2016.
  • That means one structure fire was reported every 66 seconds.
  • These fires caused $7.9 billion in property damage.

If you experience fire damage or smoke damage, call the SERVPRO of Sarpy County team of trusted professionals at 402-291-3355.  Our experienced crews are always here to help.

Fire Prevention Month Tips For Omaha, NE

10/10/2018 (Permalink)

Remember to replace your smoke detector batteries this fall.

October is Fire Prevention Month and a great time to consider your fire preparedness plans.  Do you have a fire escape plan?  Have you changed your smoke alarm batteries in the last year?  Do you have a working fire extinguisher in your home?

This year's message from the National Fire Protection Association is:

"LOOK" for places fire could start.  Identify potential fire hazards around your home and take care of them.

"LISTEN" for the sound of the smoke alarm.  You might only have minutes to escape safely once the smoke alarm sounds.  Also have an outside meeting place a safe distance from your home.

"LEARN" two ways out of every room an make sure all exterior doors and windows are free of clutter and open easily.

If you or your family are affected by a disaster, such as fire damage or water damage, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355.  Our experienced crews are always here to help.

Disaster Preparedness Tools For Your Family

9/11/2018 (Permalink)

National Preparedness Month (September) is a great time to evaluate and elevate your level of preparedness.  Our years of experience helping the Omaha community to recover from disasters large and small have proven the value of preparedness. Preparedness is vital to being better able to recover from most forms of loss and allow for peace of mind before anything even happens.

SERVPRO of Sarpy County encourages you to review the following links to find no-cost ways to be better prepared:

If you or your family are affected by a disaster, such as fire damage to water damage, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355.  Our experienced crews are always here to help.

Disaster Preparedness Tools For Your Business

9/10/2018 (Permalink)

During my time in the military and later in private sector IT, I routinely heard “if you fail to plan, you can plan to fail” and while I used to roll my eyes and groan at this tired old cliché, my experience with SERVPRO has proven it to be true on a regular basis.  The recent fire at Pettit’s Pastry in Omaha is just one recent example of the need to be prepared. According to the Omaha World Herald article, several business were affected and fortunately, a few of them are able to conduct business from alternate locations.

Since September is National Preparedness Month, it is a great time to consider your level of disaster preparedness at your business. As a trusted partner in the Omaha business community, we would like to share a few free disaster preparedness tools for your business.
Ready.gov is a great resource for all aspects of preparedness, from planning to implementing an effective disaster plan.
SERVPRO offers a no-cost Emergency Ready Profile (ERP) as an important part of your preparedness planning.  

Preparation is the key to making it through any size disaster. Having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following the disaster. 

Don't wait until disaster strikes. Call SERVPRO of Sarpy County to establish your ERP today. 

If your business is affected by a disaster, from fire damage to water damage, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355. Our experienced crews are always here to help.

SERVPRO Adds Water Damage Capability in the Omaha Metro

8/31/2018 (Permalink)

We have increased our capacity to cleanup water damage in the Omaha Metro!

Near the end of every summer, we re-evaluate our service capabilities to ensure that we are prepared to provide the best possible disaster response to the Omaha community and beyond.
The featured addition to our arsenal this year is another extra-large cargo van with a truck-mounted water extractor. In the capable hands of our expert technicians, this monster makes quick work of flood water and helps us to better mitigate water damage, making us more efficient and effective in responding to disasters, large and small.
If your Omaha-area home or business needs water damage cleanup, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355. Our experienced crews are always here to help.

Commercial Water Damage in Omaha, NE

8/27/2018 (Permalink)

Recent storms brought heavy rain to the Omaha area, causing water damage to several thousand square feet of a local business.  This picture shows an area of the building before we extracted the water.

Our crews responded quickly to extract the water and then cleaned and dried the affected areas with minimal inconvenience and no disruption to normal business.  The owner was surprised and grateful, saying he expected to shut down for a week to recover.  He says we saved the business thousands of dollars in revenue and reconstruction costs over his expectations.  "We hope to never need you again, but if we do, we will definitely call SERVPRO!".

If you experience storm damage or water damage, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355.  Our experienced crews are always here to help.

Choosing the Proper Fire Extinguisher

7/2/2018 (Permalink)

A fire extinguisher can be a life-saving tool when used correctly. The U.S. Fire Administration (USFA) recommends individuals are properly trained in order to use and maintain an extinguisher.

USFA says an extinguisher should only be used if:
• You have alerted other occupants and someone has called the fire department.
• The fire is small and contained to a single object, such as a wastebasket.
• You are safe from the toxic smoke produced by the fire.
• You have a means of escape identified and the fire is not between you and the fire escape route.
• Your instincts tell you that it is safe to use an extinguisher.


Classes of Fire Extinguishers:

  • Class A: Use on ordinary combustible materials, such as cloth, wood, rubber, paper, and many plastics.
  • Class B: Use on flammable liquids, such as grease, gasoline and oil.
  • Class C: Use on appliances, tools, or other equipment that is electrically energized or plugged in.
  • Class D: Use on flammable metals and are often specific for the type of metal in question. These are typically found only in factories working with these metals.
  • Class K: Use on vegetable oils, animal oils, or fats in cooking appliances. These are generally found in commercial kitchens, but are suitable for the residential market.

Check out the Fire Equipment Manufacturers Association for more information about fire extinguisher use, type and care.

If you experience fire damage or smoke damage, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355.  Our experienced crews are always here to help.

Fireworks Safety Can Prevent Injury and Fire Damage

6/23/2018 (Permalink)

Small debris from fireworks can cause large fires like this one.

It's fireworks season!

According to the National Fire Protection Association (NFPA), an average of 18,500 fires are started every year by fireworks.  This includes 1,300 structure fires, 300 vehicle fires, and 16,900 outside and other fires.  These fires caused an average of three deaths, 40 civilian injuries, and $43 million in direct property damage.

One may think that sparklers are the safe way to go, but they account for about a fourth of emergency room visits due to fireworks injuries.

Stay safe this summer by paying close attention to children at fireworks events and check out these additional fireworks safety tips from the National Safety Council Nebraska 

If your Omaha-area home or business needs fire damage cleanup, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355; we are always here to help.

Heavy Rains Cause Flooding in the Omaha Metro

6/22/2018 (Permalink)

The Papio Creek came pretty close to running over after heavy rains in the Omaha area.

Recent heavy rains led to flooding concerns for many parts of the Omaha Metropolitan area. According to an article in the Omaha World Herald,  rainfall totals ranged from 1.26 to over 2 inches around the Omaha area.

Heavy rains frequently cause water seepage into basements, which is not usually covered by standard homeowners insurance.  Keep gutters clear and downspouts running away from your foundation to guard against basement flooding

It is also a good idea to check your foundation for low spots, particularly after a heavy rain.  Sometimes, gutters overflow during a heavy rain and cause the ground to sink.  These low spots collect rainwater near your foundation and can lead to water seeping into the basement.

If your Omaha-area home or business needs water damage cleanup, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355; we are always here to help.

SERVPRO Helps Omaha Residents to Minimize Water Damage

3/23/2018 (Permalink)

It is important to use a certified team like SERVPRO of Sarpy County to ensure your water damage does not turm into mold damage.

Each spring, we receive several calls seeking advice about water damaged basements.  Callers want to know what they can do to minimize damage until our crews arrive to professionally clean and dry their property.  The answer depends on whether the water is clean or contaminated.  Generally speaking, water from a supply line is considered clean, while water from drains is considered contaminated.  There are exceptions to this general guideline.  If you are unsure of the classification of water affecting your property, consult your water damage experts at SERVPRO of Sarpy County and we will help as best we can.

CLEAN Water Damage Tips

DO:
• Shut off the source of the water if possible or contact a qualified party to stop the water source.
• Turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electrical shock.
• Remove as much excess water as possible my mopping and blotting.
• Wipe excess water from wood furniture after removing lamps and tabletop items.
• Remove and prop up wet upholstery cushions for even drying.
• Place aluminum foil or wood blocks between furniture legs and wet carpeting.
• Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.
• Use wooden clothespins to keep furniture skirting off damp floors.
• Hang draperies with coated hangars to avoid contact with wet carpeting or floors.
• Hang furs and leather goods to dry separately at room temperature.


DO NOT:
• Enter rooms with standing water where electrical shock hazards may exist.
• Enter affected areas of electrical outlets, switches, circuit breakers or electrical equipment are exposed to water. Always avoid electrical shock hazards.
• Leave books, newspapers, magazines or other colored items on wet carpets or floors to cause staining.
• Leave Oriental rugs or other colored rugs on wet wall-to-wall carpets to cause staining.
• Use your household vacuum cleaner to remove water, possibly causing electrical shock or damage to the vacuum cleaner.
• Turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.


CONTAMINATED Water Damage Tips

DO:
• Avoid all contact with sewage and items contaminated by sewage.
• Wash your hands thoroughly after contact with contaminated items.

DO NOT:
• Spread contaminated water by walking unnecessarily on damaged or wet areas.
• Turn on HVAC system if there is a possibility of spreading contaminated air.
• Use household fans to dry the structure and spread contaminants.
• Use products for personal hygiene and cleanliness if exposed to the contaminated areas.

The most important thing to remember is that if you have any questions or require help; call the professionals. Your friends at SERVPRO of Sarpy County are here to help 24x7.

Electrical Safety

12/15/2017 (Permalink)

A recent report from the U.S. Fire Administration shows home electrical fires claim the lives of 280 Americans each year and injure over 1,000 more. Overloaded circuits and extension cords cause many electrical fires in the home or workplace.

Electrical fires occur most during the winter months due to the increased time spent indoors, which also increases the use of lighting, heating and appliances.

Many electrical fires can be avoided if basic safety precautions are taken.  Review the following safety tips to reduce your risk of an electrical fire:

  • Routinely check your electrical appliances and wiring.
  • Frayed wires can cause fires.  Replace all worn, old or damaged appliance cords immediately.
  • Replace any electrical tool or appliance if it overheats, shorts out, causes even small electric shocks, or gives off smoke or sparks.
  • If an appliance has a three-prong plug, use it only in a three-slot outlet.  Never force it to fit into a two-slot outlet or extension cord.
  • Use electrical extension cords wisely; never overload extension cords or wall sockets. 

 Source: U.S. Fire Administration

Heating Your Home Safely

11/7/2017 (Permalink)

Practicing a few basic home heating tips can reduce your chances of coming home to this.

The change in season means an increase in the use of supplemental home heating, and an increase in home heating fires. An October 2013 report from the National Fire Protection Association (NFPA) using date from 2007-2011 reveals some sobering statistics:
• Space heaters accounted for 33% of home heating fires and 81% of home heating deaths.
• The leading factor contributing in home heating fires was failure to clean (primarily creosote) from solid-fueled heating equipment, primarily chimneys.
• The leading factor contributing to ignition in 53% of fatal home heating fires was having flammable items too close to heating equipment.
With these statistics in mind, here are some tips for safe home heating:

Fireplaces:
• Always use protective screens to keep sparks and embers inside the firebox.
• Ensure the air inlet is free from debris and obstructions.
• Keep combustible decorations or furniture away from heat source.
• Burn only seasoned wood, never rubbish or scraps of treated lumber.

Woodstoves:
• Check the iron and steel components for cracks or degradation from the fire's heat and replace those that are bad.
• Close a dollar bill in the door at various spots around the frame. If you can pull it out easily the gaskets are won and should be changed.
• Set woodstoves on hearth rugs made of spark resistant material.

Space Heaters:
• Plug heaters directly into a wall socket and not into extension cords.
• Unplug heaters when they are not in use.
• Do not place heaters in walkways or in locations where they could be easily knocked over and ensure heaters are equipped with a tip-over switch.
• Keep clothing, furniture, draperies, paper and other items at least three feet away from the space heater.
• Use only electric heaters equipped with a thermostat or an automatic shut off switch.
• Do not hide cords under rugs or carpets. Placing anything on top of the cord could cause the cord to overheat, and can cause a fire.
• Leave appropriate and recommended amount of space surrounding a space heater.

The trusted professionals at SERVPRO of Sarpy County hope you have a safe and happy fall season.


If you have questions or need help, please call us 24x7 at 402-291-3355

Practice Extreme Caution When Dealing with Contaminated Water.

9/15/2017 (Permalink)

SERVPRO of Sarpy County Professionals understand how disruptive and dangerous contaminated water can be and offer 24-hour emergency response.

Any water damage in your home or facility is bad. Especially when the water contains potentially harmful bacteria that can affect the health of occupants and the value of your property. Toilet overflows, sewage backups and other black water intrusions are more than nasty, smelly messes; these biohazards damages also introduce harmful microorganisms into your building, as well as the moisture necessary to ensure their continued growth.

Sewage damage poses serious health risks to anyone exposed to the contaminated water. The danger arises from various harmful substances, including parasites that can cause intestinal disease. Some common risks are Hepatitis A, E-coli and Salmonella. This grossly unsanitary water is often referred to as “black water.” Building occupants should practice precautionary and safety measures at all times when dealing with the threat of black water.

Safety Tips for Building and Home Occupants.

DO:

  • Avoid all contact with sewage and items contaminated by sewage.
  • Wash your hands thoroughly after contact with contaminated items

DON’T

  • Spread contaminated water by walking unnecessarily on damaged or wet areas and by tracking the contamination elsewhere.
  • Turn on the HVAC system if impacted by water. The HVAC system could spread contaminated air to other parts of the building.
  • Use household fans to dry the structure which could possibly spread contaminants.
  • Use products for personal hygiene and cleanliness if they have been exposed to the contaminated areas.
  • Consume food or drink that has been exposed to the contaminated areas.

A mop and common cleaning products may not be enough for the black water intrusions. SERVPRO of Sarpy County is trained to safely clean and restore your home or facility, utilizing the following procedures:

  • Identify the Source/Type of Water.
  • Measure Temperature and Humidity for Drying Analysis.
  • Survey the Extent of Damage and Inspect the Premises.
  • Perform Emergency Water Extraction.
  • Move and Block Furniture.
  • Provide Floor Service.
  • Inspect Carpet and Padding.
  • Apply Necessary Treatments Including Disinfectants and Deodorizers.
  • Utilize and Monitor Drying Equipment.
  • Dispose of Refuse.

Under normal circumstances, a trained, uniformed restoration technician arrives on-site within four hours of loss notification to begin emergency mitigation services. By responding quickly with a full line of water cleanup and restoration services, SERVPRO® of Sarpy County can help you regain control quickly through proper drying, deodorization and protection of your facility and contents. Abiding by OSHA guidelines and all applicable health regulations, SERVPRO® of Sarpy County removes moisture, sewage and contaminants, disinfecting and deodorizing as they safely clean and dry your building and restore contents. So, before you risk your health trying to clean up the damage, call your local SERVPRO® of Sarpy County cleanup and restoration professionals or dial 402-291-3355.

Wildfire Facts and Safety Tips

9/15/2017 (Permalink)

The trusted professionals at SERVPRO of Sarpy County hope you have a safe and happy fall season

National Geographic shares, “On average, more than 100,000 wildfires, clear 4 to 5 million acres of land in the U.S. every year. In recent years, wildfires have burned up to 9 million acres of land.”

As of September 10, 2017, the National Interagency Fire Center (nifc) reported 47,981 wildland fires responsible for burning over 8 million acres of land. The same time period last year claimed 42,280 fires burning 4,745,957 acres of land.

In 2008, 29 states had more than 10,000 acres scorched by wildfires as a total of 5.2 million acres burned across the country. Though thousands of wildfires are started every year by natural causes – such as lightning strikes – many more are man-made disasters. It is reported that four out of five wildfires are started by human error. Because they tend to occur in more populated areas, man-made wildfires can be more dangerous than natural fires. Though we may never be able to fully eliminate wildfires, steps are available that we can take to help lessen the danger of damage to our homes and businesses. SERVPRO® of Sarpy County / Omaha Southwest encourages you to follow these safety tips:

  • Remove debris from under decks and insides gutters.
  • Replace highly flammable vegetation such as pine, eucalyptus, junipers and fir trees with lower growing, les flammable species. Check with your local garden store or fire department for suggestions.
  • When camping, take care when using and fueling lanterns, stoves, and heaters. Make sure lighting and heating devices are cool before refueling. Avoid spilling flammable liquids and store fuel away from appliances.
  • Always build fires away from nearby trees or shrubs.
  • Do not discard cigarettes, matches, or smoking materials from moving vehicles, or anywhere on park grounds. Be certain to completely extinguish cigarettes before disposing of them.
  • Follow local ordinances when burning yard waste. Avoid backyard burning in windy conditions, and keep a shovel, water, and fire retardant nearby to keep fires in check. Remove all flammables from yard when burning.
  • Create a 30-foot safety zone around the house or business, clearing all flammable and combustible objects.

If you have questions or need help, please call us 24x7 at 402-291-3355

What To Do Until Help Arrives – Fire/Smoke Damage

9/11/2017 (Permalink)

When fires happen, a lot can happen in the panic. Following these tips can ease the burden.

At times like these, we receive several calls seeking advice on what to do until help arrives.  The answer depends on whether the water is clean or contaminated.  Generally speaking, water from a supply line is considered clean, while water from drains is considered contaminated.  There are exceptions to this general guideline.  

If you are unsure of the classification of water affecting your property, consult your water damage experts at SERVPRO of Sarpy County at 402-291-3355 and we will help as best we can.

Do:

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpet.
  • Keep hands clean. Soot on hands can further soil upholstery, walls, and woodwork.
  • Place dry, colorfast towels or old linens on rugs, upholstery, and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator completely and prop doors open to help prevent odor.
  • Wipe soot from chrome on kitchen and bathroom faucets, trim, and appliances, then protect these surfaces with a light coating of lubricant.
  • If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks, and tubs to avoid freezing pipes and fixtures.
  • Wash both sides of leaves on house plants.
  • Change HVAC filter, but leave system off until a trained professional can check the system.
  • Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system.

Don’t:

  • Attempt to wash any walls or painted surfaces.
  • Attempt to shampoo carpet or upholstered furniture.
  • Attempt to clean any electrical appliances (TV sets, radios, etc.) that may have been close to fire, heat, or water without first consulting an authorized repair service.
  • Consume any food or beverages that may have been stored close to fire, heat, or water. (They may be contaminated)
  • Turn on ceiling fixtures if ceiling is wet. Wiring may be wet or damaged and cause electrical shock, and air movement may create secondary damage.
  • Send garments to the dry cleaner. Improper cleaning may set smoke odor.

National Preparedness Month: Do you have a plan?

8/25/2017 (Permalink)

photo by ready.gov

How quickly you company can get back to business after a tornado, fire, or flood often depends on the emergency planning done today. The regular occurrence of natural disasters demonstrates the importance of being prepared for any emergency. While each situation is unique, your organization can be better prepared if you plan carefully, put emergency procedures in place, and practice for all kinds of emergencies. The following are basic measures business owners and managers can take to begin preparing. A commitment to begin planning today will help support your employees, customers, the community, local economy, and even the country. It also protects your business investment and gives your company a better chance for survival.

Develop a Business Continuity Plan.

Your organization’s risk needs will vary depending on the specific industry, size, scope and location. Begin by reviewing your business process flow chart, if one exists, to identify operations critical to survival and recovery. Carefully assess your internal and external functions to determine which staff, materials, procedures and equipment are absolutely necessary to keep the business operating. You should also establish procedures for succession of management.

Review Insurance Coverage.

Inadequate insurance coverage can lead to major financial loss if your business is damaged, destroyed or simply interrupted for a period of time. Insurance policies vary; check with your agent or provider about things such as physical losses, flood coverage and business interruption. Understand what your policy does and does not cover.

Prepare you Emergency Plan.

Your employees and co-workers are your business’ most valuable asset. Communication is central before, during and after a disaster. Include emergency information in newsletters, on your company intranet, in periodic employee e-mails and/or other communication tools.

Practice the Emergency Plan.

Some disasters will require employees to leave the workplace quickly. The ability to evacuate workers, customers, and visitors effectively can save lives. If your business operates out of more than one location, establish evacuation procedures for each individual building. If your company is in a high-rise building, an industrial park, or even a small strip mall, it is important to coordinate a practice with other tenants or businesses to avoid confusion and potential gridlock.

Secure Your Facility and Equipment.

Install fire extinguishers, smoke alarms and detectors in appropriate places. Secure all entry and exit points and plan for mail safety. Plan what you will do if your building, plant or store is not unusable. Secure valuable equipment.

Improve Cyber Security.

Protecting your data and information systems may require specialized expertise, but even the smallest business can be better prepared. Use anti-virus software and keep it up-to-date. Don’t open e-mails from unknown sources. Use hard-to-guess passwords. Protect your computer from intruders by using firewalls. Back up your computer data and download security protection updates known as patches regularly.

Preparedness Tips

If disaster strikes, will you be ready? It is important to prepare before a disaster occurs. Consider the following steps to help you better prepare for an emergency situation.

  • Sign up for local alerts and warnings, download apps, and/or check access for wireless emergency alerts.
  • Develop and test emergency communication plans.
  • Assemble or update emergency plans.
  • Learn about local hazards and conduct a drill to practice emergency response actions.
  • Participate in a preparedness discussion, training, or class.
  • Collect and safeguard critical documents.
  • Plan with neighbors to help each other and share resources.
  • Documents property and obtain appropriate insurance for relevant hazards.
  • Make property improvements to reduce potential injury and property damage.
  • Hold a scenario-based continuity of operations tabletop exercise for your organization.

Carbon Monoxide - A Silent Killer

7/25/2017 (Permalink)

You can’t see or smell carbon monoxide, but at high levels, it can kill a person in minutes. Often called the silent killer, carbon monoxide, or CO, is an invisible, odorless, colorless gas, created when fuels, like gasoline, wood, coal, natural gas and propane burn incompletely.


According to the Center for Disease Control and Prevention (CDC), each year more than 400 Americans die from unintentional CO poisoning. It is estimated another 20,000 visit the emergency room, and more than 4,000 are hospitalized due to CO poisoning. All people and animals are at risk for CO poisoning, with some groups—including unborn babies, infants, and people with chronic heart disease, anemia, or respiratory problems—being more susceptible to the effects of carbon monoxide.


An excess of CO, leading to CO poisoning, can result from faulty furnaces or other heating appliances, portable generators, water heaters, clothes dryers, or idling cars left running in garages.

Taking some basic, precautionary steps can help eliminate the risk of carbon monoxide poisoning. Protect yourself by reviewing the following tips, provided by the United States Fire Administration.

  • Have fuel-burning appliances, like oil and gas furnaces, gas or kerosene heaters, fireplaces, and wood stoves inspected by a trained professional every year.
  • Open the damper for proper ventilation before using a fireplace. Never use your oven or stovetop to heat your home.
  • Make sure all fuel-burning vented equipment is vented to the outside to avoid CO poisoning. Keep the venting for exhaust clear and unblocked.
  • If you need to warm a vehicle, remove it from the garage immediately after starting it. Never run a vehicle or other fueled engine doors are open. Make sure the exhaust pipe of a running vehicle is not blocked with snow, ice, or other materials.
  • Make sure vents for the dryer, furnace, stove, and fireplace are clear of snow and other debris.
  • Only barbecue outside, away from all doors, windows, vents, and other building openings. Some grills can produce CO gas. Never use grills inside the home or the garage, even if the doors are open.
  • Use portable generators outdoors in well-ventilated areas away from all doors, windows, vents, and other building openings to prevent exhaust fumes from entering the home.

Tornado Cleanup in the Omaha Metro

6/26/2017 (Permalink)

SERVPRO of Sarpy County was called upon to secure and restore this storm-damaged home in the Omaha-Metro area.

On Friday June 16, 2017, a severe thunderstorm tore through Omaha and Sarpy County with two tornadoes developing in Bellevue as confirmed by National Weather Service. An F2 tornado hit the Hyda Hills and Two Springs neighborhoods particularly hard, damaging many houses and causing significant wind and water damage.

SERVPRO of Sarpy County has been working around the clock to help those effected by this major storm event. Our office staff continues to take calls day and night, maintaining a list of those in need of our services and managing the logistics of the recovery effort, while our crews are working long hours to help those in need.

SERVPRO of Sarpy County understands that tornado damage is a very traumatic event and is stressful for everyone affected. We are here to help ease the hardship as we continue to assist affected households and businesses.

If you need help or have questions, call the experts at SERVPRO of Sarpy County any time day or night at 402-291-3355.

Summer Fire Safety and Preparedness

6/16/2017 (Permalink)

SERVPRO of Sarpy County is here to help 24x7. Call us at 402-291-3355

Summer is finally here! The kids are excited that summer break is here. They are busy enjoying the city pool and riding their bikes. Your family summer vacation plans are in place.
Amid the are many things to enjoy this summer, SERVPRO of Sarpy County would like to remind you to add fire safety and preparedness to your to-do list.
Statistics show that home fires claim the life of one child every day and approximately 16 children are injured from fires or burns every hour. Over 85% of all fire-related deaths are due to home fires, which spread quickly and often leave as little as 2 minutes to escape.

Some top fire safety tips:
• Install smoke alarms on every level of your home and in every sleeping area.
• Teach kids to never play with matches and lighters and store these up and away from children.
• Create and practice a home fire escape plan with 2 ways out of your house. Make fire escape practice a fun game for the kids by having a race to see how fast they can escape and practice often. The better prepared your kids are, the better chance they have to escape.
• Teach your children to get low and get out when they hear the smoke alarm.
• Use common sense in the kitchen. Pay attention when cooking and never leave a hot oven or cooktop unattended.

Don't forget to check out the Red Cross fire safety checklist on their website.

Your friends at SERVPRO of Sarpy County wish you a safe, happy summer.

Be Storm Smart, Be Storm Ready

3/27/2017 (Permalink)

SERVPRO of Sarpy County reminds you to Be Ready

Severe weather can happen anytime, anywhere. Each year, Americans cope with an average of:



  • 10,000 severe thunderstorms

  • 5,000 floods or flash floods

  • 1,000 tornadoes

  • 2 land falling deadly hurricanes


Approximately 98 percent of all presidentially declared disasters are weather-related, leading to around 500 deaths per year and nearly $15 billion in damage*. Knowing your risk of severe weather, taking a few actions and being an example to others are just a few steps you can take to be better prepared to save your life and assist in saving the lives of others.


Know your risk.  The first step to becoming weather-ready is to understand the type of hazardous weather that can affect where you live and work, and how the weather could impact you, your business and your family. Check the weather forecast regularly, obtain a NOAA Weather Radio, and learn about Wireless Emergency Alerts. Severe weather comes in many forms and your shelter plan should include all types of local hazards.


Take Action.  Take the next step in severe weather preparedness by creating a communication plan for your home and business. Put together or purchase an emergency kit. Keep important papers and valuables in a safe place.


Be an Example.  Once you have taken action to prepare for severe weather, share your story with co-workers and family and friends on Facebook or Twitter. Your preparedness story will inspire others to do the same.


Build an Emergency Supply Kit:



  • Water (one gallon per person per day)

  • Food (non-perishable 3-day supply)

  • Manual can opener

  • Battery operated radio, preferably a NOAA Weather Radio

  • Flashlight and extra batteries

  • First aid kit

  • Whistle to signal for help

  • Clothing

  • Dust masks or bandanas

  • Plastic sheeting, garbage bags and duct tape

  • Wrench or pliers to turn off utilities

  • Hygiene items

  • Important documents; copies of insurance policies, identification and bank account information

  • Cash

  • Fire extinguisher

  • Matches in a waterproof container


NOTE:  Statistics gathered from www.stormready.noaa.gov

Omaha Gymnasium Mold Remediation

12/2/2016 (Permalink)

BEFORE (left HVAC ducts)...AFTER (above scoreboard)

A malfunction in the HVAC system caused a moldy mess  around the ceiling of this Omaha gymnasium.  This picture taken during the restoration process shows areas to be treated (left HVAC ducts) and an area that had been cleaned (above the soreboard).

After sealing the gymnasium and establishing negative air pressure and cleaning the contaminated air with HEPA air filters, SERVPRO of Sarpy County crews used dry ice blasting techniques to safely remove the mold.  This method is similar to sand blasting but uses dry ice under less pressure, leaving minumal residue to be cleaned up after blasting.

Although restoration process was complicated by the gymnasium's high ceilings and special flooring, SERVPRO of Sarpy County was able to restore the gymnasium in less than two weeks; certified mold-free.

Omaha Metro Area - Smoke Free Housing Summit

5/23/2016 (Permalink)

SERVPRO of Sarpy County at the Omaha Metro Area Smoke Free Housing Summit

SERVPRO of Sarpy County recently participated in the Smoke Free Housing Summit, hosted by Tobacco Free Sarpy (TFS) and the Metro Omaha Tobacco Action Coalition (MOTAC). The event was attended by several multiple family housing providers in the Omaha Metro area and featured presentations and discussion on the costs and benefits of transitioning communities to smoke free living.

SERVPRO of Sarpy County provided a presentation on the cost of mitigating fires in multi-family housing.

SERVPRO of Sarpy County provides emergency cleanup of fire, water, mold and sewage throughout the metro area.

We are here to help 24x7.  Call us at 402-291-3355

Be Prepared For Severe Weather in Omaha

4/25/2016 (Permalink)

While we are all excited that warmer weather is finally here, SERVPRO of Sarpy County wants to remind you to be prepared for severe weather season.  In 2013, there were seven severe weather and climate disaster events across the United States, claiming the lives of 109 people. 

As a national sponsor of the Red Cross Ready Rating Program and a premier fire and water restoration provider, SERVPRO of Sarpy County wants you to be better prepared in 2016.

A few simple actions will increase your readiness today:

Check the weather forecast regularly.  Know when there is an increased risk of severe weather in your area.

Obtain a NOAA Weather Radio.  A weather radio can be purchased at many retailers and also at the Red Cross Store online, www.redcrossstore.org.

Learn about Wireless Emergency Alerts.  These are emergency messages sent by authorized government-alerting authorities through your mobile carrier.  Government partners include local and state public safety agencies, FEMA, the FCC, the Department of Homeland Security, and the National Weather Service.  Visit www.ctia.org/wea to learn more about Wireless Emergency Alerts, including how to determine of your mobile device is WEA-capable.

Learn more about severe weather safety.  The Red Cross is an excellent source of severe weather safety and warning information and tools.  Visit www.redcross.org/prepare to learn more about preparedness for disasters of all kind.  Be sure to check out the app store for the FREE Red Cross Tornado App.

Avoid Thanksgiving Day Fires Omaha Metro

11/16/2015 (Permalink)

During the holidays, fire risks and incidences increase and Thanksgiving is no exception.  Thanksgiving fires are more frequent and cause more property damage than typical residential structure fires.  The dollar loss per incident increases 25% on Thanksgiving Day alone.  As you may have guessed, cooking is the leading cause of residential fires.  In fact, 42% of Thanksgiving fires are the result of a cooking incident with unattended food being the main source of ignition.  According to the U.S. Fire Administration, nearly 4,300 fires occur on Thanksgiving each year in the United States, resulting in nearly $27 million in property damage.

Turkey fryers are a growing concern regarding fire safety according to Underwriter Laboratories (UL), Inc.  The U.S. Consumer Product Safety Commission (CPSC) and Underwriter Laboratories, Inc. recommend the following precautionary safety measures when using a turkey fryer:

  • Only use turkey fryers outdoors; away from buildings and flammable material.
  • Make sure at least two feet of space is between the liquid propane tank and the fryer burner.
  • Keep children and pets well away from the fryer when in use and for several hours after cooking.
  • Never place the fryer on wooden decks or under a garage, carport, or breezeway.
  • Never leave the fryer unattended; monitor the temperature closely.
  • If any smoke at all comes from the heating pot of oil, turn the burner off immediately as oil may be overheating.
  • Cover bare skin and use pot holders.
  • Follow the manufacturer's recommendation for the amount of oil to add; do not overfill the fryer.

The trusted professionals at SERVPRO of Sarpy County hope you have a safe and happy Thanksgiving.

If you have questions or need help, please call us 24x7 at 402-291-3355

Are You Prepared For Fire?

10/19/2015 (Permalink)

Test your smoke alarms regularly

October is Fire Prevention Month and an excellent time to examine the emergency preparedness plans, for your home and business, including your fire escape plan.  Do you have a fire escape plan?  Have you changed your smoke alarm batteries within the last year?

The National Fire Protection Association (NFPA) sets aside a designated week each October to focus on fire prevention.  The 2015 focus is "Hear the Beep Where You Sleep."  The NFPA recommends installing smoke alarms in every bedroom, outside each separate sleeping area, and on every level of your home, including the basement.

Did you know that roughly half of home fire deaths result from fires reported between 11 p.m. and 7 a.m., when most people are asleep?*  Smoke alarms save lives.  If there is a fire in your home, smoke spreads fast and you need smoke alarms to give you time to get out.  In fact, having a working smoke alarm cuts the chances of dying in a reported fire in half!

The professionals at SERVPRO of Sarpy County want you to stay safe and prepare now to ensure you are ready for any disaster.

* Data provided by the National Fire Protection Association

Make This Fall Fire Free

10/6/2015 (Permalink)

SERVPRO of Sarpy County responded to this house fire.

The fall season brings cooler temperatures, beautiful colors and an abundance of outdoor activities.  Plan ahead this season to help ensure it is safe and fire free.

Tips from the National Fire Protection Association (nfpa.org):

  • Fall decorations, like dried flowers and cornstalks, are highly flammable.  Keep these and other decorations away from open flames and heat sources, including light bulbs and heaters.
  • Keep emergency exits clear of decorations, so nothing blocks escape routes.
  • Teach children to stay away from open flames.  Be sure they know how to stop, drop and roll if their clothing catches fire.
  • Remember safety first when choosing a Halloween costume.  Consider avoiding billowing fabric.  If you are making your costume, choose material that won't easily ignite if it comes into contact with heat or a flame.
  • It is safest to use a flashlight or battery-operated candle in a jack-o-lantern.  Use extreme caution if using a real candle.  Place lit pumpkins away from anything that can burn, and out of the way of doorsteps, walkways and yards.

We hope you stay safe this fall, but if you suffer fire or smoke damage to your home, SERVPRO of Sarpy County is here to help 24x7.  Call us at 402-291-3355

Omaha Metro Residents: We Specialize in Flooded Basement Cleanup and Restoration!

10/2/2015 (Permalink)

Heavy rains caused this basement in Omaha to flood. This before picture shows the mess left behind after all water had receded.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Omaha Metro basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface Water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-Water tank failure
  • And many more...

If You Have Questions or Need Help, Please Call Us At  402-291-3355.

Summer Safety Tips

6/29/2015 (Permalink)

Summer is synonymous with barbecues, parades and fireworks displays; but along with all the festivities are plenty of visits to emergency rooms-especially during July.

In 2013, eight people died and about 11,400 were injured badly enough to require medical treatment after fireworks-related incidents, according to the U.S. Consumer Product Safety Commission.  In addition to causing injury, fireworks are also responsible for thousands of house fires each year with millions of dollars in property damage.

There is nothing like firing up the grill during the summer months!  Did you know, July is the peak month for grills fires?  A backyard barbecue can become dangerous quickly if proper safety precautions aren't considered.  SERVPRO of Sarpy County wants you to have an enjoyable and safe summer.  Consider the following tips to ensure your summer celebrations are disaster-free!

  • Propane and charcoal BBQ grills should only be used outdoors.
  • The grill should be placed well away from the home, deck railings and out from under eaves and overhanging branches.
  • Keep children and pets away from grill area.
  • Keep your grill clean by removing grease or fat buildup from the grills and in trays below the grill.
  • When using a charcoal grill, let the coals completely cool before disposing in a metal container.
  • Never leave your grill unattended.
  • Anyone using fireworks or standing nearby should wear protective eyewear.
  • Do not try to re-light or handle malfunctioning fireworks.  Keep a bucket of water nearby to fully extinguish fireworks that don't go off or in case of fire.  Children should never pick up fireworks that may be left over, as they may still be active.
  • The safest way to enjoy fireworks is to attend a public display conducted by trained professionals.
  • Large Commercial Water Loss in Omaha

    5/26/2015 (Permalink)

    Photo taken after half of the water had drained.

    SERVPRO of Sarpy County recently handled a large commercial water loss in Omaha.  The main water valve failed, resulting in an estimated 200,000 gallons of water in a vacant retail space.

    We were called shortly after midnight and arrived 30 minutes later to find several inches of standing water throughout the space.  There was so much water, the city had to block the street so we could open the front doors.

    Our crews were able to assist the property manager with getting the property cleaned and dried in short order.  Among the benefits of calling SERVPRO of Sarpy County is that we are available 24 x 7 and able to handle losses from a small residence to a large commercial job.

    Sewage Backup Damage in Omaha

    3/27/2015 (Permalink)

    This sewage backup resulted from a 4" rainstorm in Omaha.

    Spring has arrived!  But springtime often brings heavy rains, which can trigger sewer backups.  These usually come in through a sump well, washtub and/or toilet in a basement. During storms, the power gets knocked out, disabling the sump pump from protecting your basement.

    The damage can be costly, as the contaminated water or sewage usually destroys everything it comes into contact with. For the thousands of dollars in damage, it would be well worth purchasing the additional insurance coverage.  Typical cost for such a policy addition is $25 to $50 annually.  Costs for an average sewage loss range from $5,000 to $10,000 or more.

    We hope you avoid sewer backups this spring, but should the need arise, contact SERVPRO of Sarpy County for help.

    We are ready to assist you 24x7.

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