Recent Posts

When Storms Hit, SERVPRO of Sarpy County is Here to Help

1/12/2022 (Permalink)

SERVPRO of Sarpy County specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today - (402) 291-3355

Winter Storm Preparations

1/10/2022 (Permalink)

In the Midwest, we are no strangers to a bad winter. With freezing temperatures, lots of snow, and high winds, winter storms can be dangerous for your home and your family. Here are some tips to make sure you’re ready for the Midwestern winter.

Be prepared to lose power.

The biggest worry during a storm is that you will lose power. Although this is usually restored within a few hours, it is very possible to lose power for multiple days if there are multiple power lines down throughout the area. Stocking up on non-perishable food, warm clothing, and buying batteries is essential. If you can have a generator fueled and ready to power your home, this would be the best-case scenario to ensure your families safety. Be in contact with friends and family and have an emergency home to go to in case you need to stay a few days somewhere else while power is restored.

Be aware of frozen pipes.

In freezing temperatures, water pipes are very susceptible to freezing. Even if your home has power and heat, pipes can still freeze. To prevent this, use water sources regularly so that water flows through pipes and doesn’t have time to build up and freeze. If you try to use a sink, toilet, or appliance and there is no water coming into it, this is a sign you might have a pipe break. Another tip for prevention, is to have a tiny drip of water flow through your pipes to stop pressure from building up.

Remove snow as far away from home as possible.

If feasible, push snow away from your home. This will prevent ice from building up around your home and its foundation, which could cause cracks and leaks inside the house. Pushing snow away from your home will also help during spring when snow and ice begins melting, if there is too much water near your home, it can seep in through the foundation or other cracks in your windows or siding. Although sometimes snow has to be piled up next to your house, when possible, push it as far away as possible.

We hope you and your family stay safe this winter! If you ever suspect you have water damage, give us a call and we can use our water detection technology to find any leak or pipe break!

Broken Window During a Storm?

1/10/2022 (Permalink)

Storms can lead to unexpected damages in your home that can cause much bigger issues. In the event of a broken window, it is important deal with this issue immediately. 

First you must take photos of the damage for insurance purpose and then clean the glass from the area as best as possible to minimize risk of cutting yourself. Once the glass is cleaned, a tarp can be secured over the window until a new window can be put in. 

A restoration company like SERVPRO of Sarpy County can be used to do the full clean up and assess anymore damages after a storm. Never hesitate to contact the professionals. 

Cleanup After a Fire

1/10/2022 (Permalink)

What's next?

Few things are as devastating to any homeowners as a house fire. If your home catches fire, our team at SERVPRO of Sarpy County works to aid you in the process of rebuilding. However, there are a few things you must do after a fire has occurred that applies to homeowners anywhere in the Sarpy County area, or anywhere else. 

Give Your Insurance Adjuster a Call

You must call your insurance company promptly after. Your agent will help you figure out what happens after the fire has been put out, and they will walk you through the process of finding the proper contractors. Your adjuster should assist you in finding a place to stay in New York while your home is no longer livable, and they can help you figure out the financial situation you are now in. 

Calling in the Restoration Specialists

SERVPRO is a restoration company that helps people with their homes following a fire throughout the US. What makes a restoration company imperative is that you cannot just head back into your home after there has been a fire. There are numerous hazards that must be cleaned, boarded, and a variety of other issues that must be handled first. For example, the water used to put out the fire can cause water damage, a whole other problem to add to the list following a fire. 

Sort Your Property 

Once you have a restoration specialist handle the details inside your home and you’re cleared to enter, it’s time to sort your property out from what can be saved and what you must part with. There may be undamaged items in your home that you can salvage. There are many more that are unsalvageable, and those items will need to be sorted and disposed of. 

Being the victim of a house fire is heartbreaking. It’s also a scary process to deal with, but you are not required to go through this alone. The people you hire at SERVPRO are there to help you with your new needs, we are here to make sure you know what to expect and how to handle it!

Cleaning vs Disinfecting at Home

1/10/2022 (Permalink)

Many think cleaning and disinfecting are synonymous but there is a crucial difference between the two. When you clean, you’re simply removing organic dirt, debris, and general soils. Disinfecting is using a higher level of disinfectant product to remove or control the spread of viruses and bacteria. Disinfection isn’t as effective, though, if you don’t clean first prior to applying the disinfectant product!

Follow these 5 tips from our SERVPRO experts to make sure you’re properly protecting yourself and your home.

1. USE EPA REGISTERED DISINFECTANTS

There are consumer products out there that are almost as effective as professional products in the fight against the spread of infectious diseases when used according to the label. All these products are going to be registered by the EPA and will have specific directions on how long the surface must remain wet, how the product should be applied, and what surfaces they can be used on.

2. FOLLOW THE MANUFACTURER’S INSTRUCTIONS

You can have the best cleaning product, but if you don’t know how to apply that product correctly, you’re going to be ineffective. Disinfection can be done effectively at home if you use the right products and follow the label and product instructions.

3. PROTECT YOUR HANDS WITH GLOVES

Basic hand protection when using disinfecting products is always wise. Try to use nitrile gloves or any other type of disposable gloves you can find.

4. USE A MICROFIBER CLOTH, NOT A SPONGE

Microfiber cloths are made up of fibers with multiple surfaces and allow you to have a better contact as you’re cleaning. Household sponges are not recommended, as they can often be breeding grounds for bacteria. If possible, you could even use something that you can dispose of, like disposable wipes or cloths. Otherwise a microfiber cloth is what you should use.

5. CLEAN HANDS AND SURFACES REGULARLY.

Keep your hands washed and regularly clean high touch areas in your home like door handles and light switches. Practicing basic hygiene is what’s going to continue to break the cycle of infection and reduce the virus spread.

Putting these tips into practice can help you reduce levels of contamination.

Tips on Reopening Your Business After a Disaster

1/10/2022 (Permalink)

A natural disaster can occur at a moment's notice. Within seconds, your business can be damaged or destroyed, forcing you to close your doors until you can get back up and running. Unfortunately, businesses that haven’t implemented a disaster recovery plan before the unthinkable happens may likely be unable to reopen their doors after a loss. In fact, according to the Federal Emergency Management Agency (FEMA), up to 40 percent of small businesses never reopen their doors after a natural disaster strikes. With lack of planning for financial damages, property destruction, loss of essential business documents and equipment, and taking care of staff needs, it can be difficult for business owners to rebuild when disaster strikes.

Luckily, the experts at SERVPRO are here to help. Use these tips to get your business back on its feet as soon as you can after disaster strikes.

CREATE A DETAILED NATURAL DISASTER PLAN

If your business is going to survive a natural disaster, you’ll need a detailed preparedness plan in place. Write down a list of immediate solutions you'll implement in the aftermath of a natural disaster. Include items such as:

  • Which disasters are likely to impact your business, depending on where it is located
  • Locations suitable for employee evacuation
  • How to stay in contact with all staff members
  • Emergency contact information for each employee
  • Plans to protect and/or access vital business records and information
  • If there will be an off-site location from which employees need to work until doors reopen
  • Contact information for the business’s insurance company, financial institutions, and a reputable disaster restoration company

KEEP LINES OF COMMUNICATION OPEN

As soon as you can, keep your customers and staff informed about what's happening with your business. Provide an estimate of when you'll be able to reopen for business. If excessive damage forces you to temporarily relocate, let others know how to find you. Keep in mind that your ability to recover from a natural disaster might largely depend on how quickly your employees are able to return to work. Reach out to your team, and work with them to make scheduling changes if necessary so everyone can get back to normal as soon as possible.

SEEK OUTSIDE HELP

While FEMA provides financial assistance to businesses that are located in a federally declared disaster area, the process of receiving aid can take some time, especially when an astronomical number of claims are being filed. Have a backup plan in place to ensure you're able to cover the costs of repairs in a punctual manner.

Consider purchasing a flood insurance plan that specifically covers natural disasters. The Small Business Administration (SBA) may also be a good place to turn for help. Through the organization's Office of Disaster Assistance, businesses that are located in declared disaster areas can apply for low-interest, long-term loans to make repairs and replacements.

SET YOUR BUSINESS UP FOR A QUICK RECOVERY

Even just one act of nature can cause a major interruption. Businesses that recognize the importance of having a detailed plan in place to recover after a natural disaster may have a greater chance of survival. Start listing out your steps to rebuilding before disaster strikes to increase your chances of recovering.

If the unexpected does happen, remember that you’re not alone. Count on the experts at SERVPRO to guide and support you throughout the recovery process and help get your business back up and running again as quickly as possible.

Continuing Education Classes

11/1/2021 (Permalink)

SERVPRO of Sarpy County offers both credit and non-credit courses for insurance agents, insurance adjusters, and Real Estate professionals. Our offered Continuing Education (CE) Courses provide you and your employees with information that will allow you to better service your customers.

These programs are designed to improve the knowledge of your staff regarding emergency mitigation. Our franchise has held Continuing Education Courses on various topics including:

  • Biohazard Cleanup
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Water Damage
  • Mitigation Awareness Response Seminars
  • The Hazards of Hoarding

Our upcoming CE Course will be December 9th through our zoom link.

"Ethics"

The premise for this ethics course is that although we may have solid ethical foundations and usually make rational ethical decisions, ethical lapses are likely to come when we are stressed, angry, upset, worried, or otherwise disengaged. Each and every day we are faced with decisions that could cause harm to others or ourselves. Facing ethical decisions can be very difficult, especially when we make decisions that may seem correct at first, but we later find out were not so great. As we explore what "Ethics" is, you will be challenged to become involved in group activities. The group activities will help reinforce what has been learned, as well as increase your ability to better deal with ethical decision-making in your own life.

If you have any questions, please contact Nathan Koerner at nathan@goSERVPRO.com or give him a call at 712-253-3852 

Water in a Light Fixture?

11/1/2021 (Permalink)

A flood from a busted pipe or supply line leak can affect more than just the surrounding area. This is particularly common when the faulty water source is on the second story of your home in the Sarpy County area. Not only can it cause water damage to the flooring and walls around it but also to the ceiling under it. Here are a few tips for getting the water out of the light fixture on your lower floor effectively and efficiently.

2 Tips To Deal With Water in a Light Fixture

1. Stay Safe

Your gut reaction may be to open up the fixture and just let the water drain out. This is not advisable until you have taken the necessary safety precautions:

  • Shut off water to stop flooding.
  • Flip breaker to cut power.
  • Don rubber gloves and boots to neutralize residual charge.


Draining the fixture is one of the first steps toward taking care of the water damage to your lower floor. If you choose to touch the light before the restoration team arrives, make sure you are doing it safely.

2. Call Professionals

If the leak in your home has flooded two floors, you need water damage repair that goes beyond amateur abilities. When water has made its way into a light fixture on a lower level, you probably have quite a bit of ceiling damage on top of everything that needs mitigation on the higher floor. You need a team that has the experience and expertise to address the whole problem. As soon as you know there is an issue, call local water restoration specialists. They can assess the problem, propose solutions and provide an estimate of how much time and money it will probably take to fix it.


Water damage doesn't always stick to one area of your home. The more water involved, the farther and faster it can spread. It may even flood a lower floor, including the ceiling and light fixtures. Use the appropriate safety precautions and call for the help you need.

Pipe Bursts Tips

11/1/2021 (Permalink)

Discovering bursting pipes at your Sarpy County area commercial building can be a devastating discovery. Depending on the size of the leak, possibly hundreds of gallons of water could be flowing through your building. It's essential to stop the water and fix broken pipe immediately.

Tips for Bursting Pipe Cleanup

1. Turn Off the Electricity

Before you do anything else, you must turn off the electricity at the breaker box. If you can't safely navigate to the box, call the utility company to shut it off. Until it's shut off, electricity could be flowing through the standing water.

2. Extract the Standing Water

Every minute counts. Next, you must extract all standing water as swiftly as possible to avoid additional loss. It's helpful to always have a wet/dry vacuum on hand for such situations, as one of these machines will get rid of the water and small debris quickly and safely.

3. Remove Affected Contents

Remove all items soaked by the water from the bursting pipes. In addition to furniture, paper and other porous materials, this could include wet drywall and soaked carpet and padding.

4. Separate Salvageable Items

Anything that you can thoroughly dry within 48 hours will probably be salvageable. Materials that you can't dry completely are susceptible to mold growth, and you will likely have to throw them away.

5. Dry the Affected Area and Contents

Finally, the affected area and remaining contents will need to be dried as quickly as possible. You can open windows and doors if the outdoor humidity is less than the indoor humidity. You can also run heaters, fans and dehumidifiers to help the drying process along. Hiring water damage remediation professionals can significantly benefit you, as they have industrial equipment and years of expertise.

When you're dealing with bursting pipes and water damage in the Sarpy County area, time is of the essence. Take action promptly to stop the water flow, repair the pipes and begin the drying process.

Kids and Fire Safety

11/1/2021 (Permalink)

As a parent, your kids' safety is likely the number one priority on your list. Therefore, it just makes sense to have a simple escape plan that they can remember so that they can get out of your house in the Sarpy County area quickly in case of a fire. Here are a few things to teach them to ensure they know the drill.

Teaching Fire Safety to Kids

How To Get Out of the House

The smoke detector is probably the first indication that there is a home fire. When your kids hear this, they must know the steps to take to get to safety:

  • Bed roll - Instead of sitting up in bed, roll to their stomachs and use the hand closest to the side to guide them to the floor.
  • Floor crawl - Crouch down on hands and knees or on their bellies if smoke and heat are already in the room and crawl toward the escape.
  • Test door - Touch door to see if it's still cool and if so, open slowly to see if it's safe to crawl out of the room.

Practice doing these things with your whole family so that everyone can be familiar with what to do in the event of an emergency. Your kids' safety may depend on their ability to get out of the house on their own, and these drills teach them how to do that.

How To Find Each Other After Escaping

You also want your kids to know where to go after they get out of the burning house. Fire restoration experts recommend that include a safe spot where you will meet if you get separated in your fire escape plan. A trusted neighbor's house or a well-lit parking lot of a business down the street are both good options.

Knowing what to do when there's a fire is important for everyone in the family. Protect your kids' safety by teaching and practicing the plan until they are comfortable with it.