Recent Posts

Water Damage Cleanup at Omaha, NE Business

10/20/2020 (Permalink)

Commercial kitchen with collapsed ceiling and insulation This water damage was due to a burst pipe in the attic.

A burst pipe in the attic caused much water damage to the kitchen area of this Omaha, NE business.  The picture shows the mess after the ceiling collapsed.

Since the business had a SERVPRO Emergency Ready Plan they knew how to respond quickly to get the water supply for the affected area shut off, reducing the impact of the disaster.  They also knew to call our office right away so our technicians could begin the recovery process.  

Our crews were onsite to get the debris cleaned up and the affected area contained so the business could reopen their kitchen within 24 hours of the incident.

The client was grateful to have a plan in place before disaster struck and to get back in business so quickly afterwards.

If your business is affected by a disaster, such as water damage, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355;  we are always here to help.

Call us today to set up an Emergency Ready Plan!

Sanitizing First Responder Vehicles in the Omaha, NE Metro

10/16/2020 (Permalink)

SERVPRO technicians in PPD cleaning police vehicle We are honored to serve our heroes!

SERVPRO of Sarpy County continues to provide free COVID cleaning and sanitizing for first responder vehicles.  Throughout this pandemic, our trained and experienced crews remain available to deliver peace of mind to our local heroes. 

Whether we are providing preventative cleaning or ensuring a vehicle is sanitized after a confirmed exposure, our team is honored to serve those who continue to stand ready to serve our community.

Leveraging our extensive experience in biohazard decontamination, our technicians always adhere to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention.

If your property is affected by a disaster, or if we can help answer questions about COVID cleaning, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355; we are always here to help.

Storm Causes Sewer Backup in Omaha, NE

10/6/2020 (Permalink)

Basement Bathroom with walls and insulation removed This flooded bathroom was caused by the heavy rains from a storm.

A heavy rainstorm caused this sewer backup in Omaha, NE.  Our crews arrived onsite quickly, but black water damage such as this requires extensive cleaning and sanitizing, including removal of all porous materials in contact with the contaminated water. 

Did you know a standard homeowner's insurance policy excludes coverage for such an event?

The backup of sewer and drains as well as the failure of a sump pump is excluded.  Damage sustained from either of these problems may not be covered leaving you to pay for the cleanup.  If you have a finished basement, or use your basement area for storage, you shouldn't go without this coverage endorsement.

Heavy rains can trigger a backup.  A storm sewer backs up into your home and usually comes in through a sump well, washtubs in the basement, or toilets in the basement.  However, the damage can happen anywhere in the house.  Sump pump failures normally occur from power outages or motor failures.  Sump pumps run on electricity and during a bad storm many times the power goes out.  That's when you need the sump pump the most, to pump the heavy water from the rain out of the basement.

The damage can be quite costly.  Normally damage occurs in the basement, which houses the mechanical systems of the house such as: washer and dryer, furnace, hot water tank and the numerous items people store there.  Water or sewage usually destroys anything it comes in contact with.  For the thousands of dollars in damage, it would be well worth purchasing the additional coverage with your homeowner's policy to cover such an event.

Be sure to ask your agent about this coverage to make sure you already have it on your policy or to purchase it.  Also, ensure you have enough coverage.  The additional cost is small compared to the risk of loss and your peace of mind.  Ask your agent or company what your best option is.

If your home or business is affected by storm damage, call the trusted professionals at 402-291-3355.  The experienced crews of SERVPRO of Sarpy County are always here to help.

BBQ Grill Fire in Omaha, NE Metro

9/28/2020 (Permalink)

Severely burned side of house with melted siding This Omaha, NE area fire was caused by a BBQ grill.

SERVPRO of Sarpy County crews recently responded to this fire in the Omaha, NE metro.  A BBQ grill caught fire and quickly engulfed the side of the house.  Our crews found significant smoke damage throughout the home and heavy soot near the area of the fire.  Fortunately, our team was able to recover most of the homeowner's belongings.

According to the National Fire Protection Association (NFPA), there are 10,600 grill fires each year.  Research suggests that failure to clean the grill may be a factor in nearly a third of grill fires.

If your property is affected by fire damage or smoke damage, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355. Our experienced crews are always here to help.

Omaha-Metro 24 Hour Emergency Water Damage Cleanup

9/1/2020 (Permalink)

SERVPRO of Sarpy County is available 24 hours a day for water damage cleanup at your home or business.  When water damage occurs, rapid response is critical to the recovery process.  A delayed response of just a few hours can greatly reduce increase the damage.

Our Crews Are Ready To Help Call Today - (402) 291-3355

Our team understands the confusion and stress you feel when confronted with a disaster and stand ready to guide you through the crisis.  We have the training, expertise and equipment to help you recover faster.

What You Can Expect

When you call, we will ask for some information to help us better serve you in your time of need.  This information will help us determine the right equipment and team members to bring to best address your situation.

Your SERVPRO representative will ask:

  • Your name, contact information and address
  • Your insurance information
  • When did the damage occur?
  • What caused the damage?
  • Is electricity available?

Rest assured, our team is ready, willing and able to help you today! 

If your property is affected by a disaster, such as water damage, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355. We are always here to help.

Water Damage Cleanup at Omaha-Area Medical Facility

8/17/2020 (Permalink)

Medical Facility hallway with contaminated water damage This water damage was caused by a clogged drain in an upper level.

A clogged drain caused extensive water damage to this Omaha-area medical services provider.  Since the backup occurred in a storage area, the issue went unnoticed until water damage appeared in the lobby and lower level areas.

Our SERVPRO technicians were onsite within an hour to assess the damage, define the scope of work required and begin the recovery process.  With over 2,000 square feet of the business affected by contaminated water, our team had to respond quickly to ensure we could keep the business open while containing the damage and contaminants.  While one crew began to extract the contaminated water, another crew set up biocontainment to ensure staff and patient safety during the mitigation process.

The client was happy to be able to continue treating patients while the SERVPRO team handled the disaster.

If your property is affected by a disaster, such as water damage, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355;  we are always here to help.

Falling Tree Causes Storm Damage in Omaha, NE

7/14/2020 (Permalink)

Tree laying on house. Heavy winds caused the tree to fall on a house in Omaha, NE

Severe storms packing heavy winds caused a tree to fall on this Omaha, NE house.  After a call to their insurance agent, the homeowner called SERVPRO of Sarpy to assist with cleaning up the storm damage.

While a tree service removed the massive tree, our crews began cleaning the water damage inside the home.  Once the tree was removed and it was again safe to be on the roof, our team tarped the roof to prevent more rain from coming into the attic.  The homeowner was happy to be able to stay in their home during the repair process.

If your home or business is affected by storm damage, call the trusted professionals at 402-291-3355.  The experienced crews of SERVPRO of Sarpy County are always here to help.

Signs of Water Damage

6/23/2020 (Permalink)

Most water damage is caused from leaking pipes, heavy rains or flooding; but excessive humidity can cause water damage also.  Small rooms that don't get much airflow, such as bathrooms and basement rooms are prone to water damage from excessive humidity.  Slow or small leaks from water supply lines or drains can go on for months before they are detected, causing much water damage and resulting in mold as well.  

Some of the signs that you may have water damage:

  • Standing water - this seems obvious, but it is often overlooked.  Check your basement regularly for standing water.
  • Musty or "earthy" odor - this could be a sign of mold growth and water damage.
  • Stains and spots - walls or ceilings with brown stains are a clear sign of water damage.
  • Peeling paint - painted surfaces with water damage will start to peel, bubble or flake.
  • Uneven surfaces - water-damaged floors will warp and feel uneven.

If you experience water damage in your home or business call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355.  Our experienced crews are always here to help.

Tornado Safety in Nebraska

6/11/2020 (Permalink)

severe weather over farm field A tornado can from from any storm

Nebraska is in the heart of Tornado Alley, where warm, humid air collides with cold, dry air. In an average year, there are over 800 tornado reports and over 80 deaths. Tornadoes are most common during spring and summer but can occur anytime of the year.

tornado watch means a tornado could possibly form near the area.  A tornado warning means that there has been a confirmed tornado nearby.

If you are home during a tornado, go to a safe room in the lowest level of your home or a small interior room with no windows, hide under something sturdy like a table or work bench, and protect your head and neck with a pillow or blanket.  See ready.gov for more information on tornado preparedness.

If your home or business is affected by storm damage, call the trusted professionals at 402-291-3355.  The experienced crews of SERVPRO of Sarpy County are always here to help.

Fire Safety and Preparedness

6/4/2020 (Permalink)

Oven on fire SERVPRO of Sarpy County reminds you to Grill Safe Omaha

The arrival, of summer typically makes us think of afternoons at the city pool, backyard barbeques, and family vacations. 

The team at SERVPRO of Sarpy County would like to remind you to add fire safety and preparedness to your to-do list this week. 

Statistics show that home fires claim the life of one child every day and approximately 16 children are injured from fires or burns every hour.  Over 85% of all fire-related deaths are due to home fires, which spread quickly and often leave as little as 2 minutes to escape.  

Some fire safety tips:

  • Install smoke alarms on every level of your home and in every sleeping area.
  • Teach kids to never play with matches or lighters and store these up and away from children.
  • Create and practice a home fire escape plan with 2 ways out of your house. Make fire escape practice a fun game for the kids by having a race to see how fast they can escape and practice often.  The better prepared your kids are, the better chance they have to escape.
  • Teach your children to get low and get out when they hear the smoke alarm.
  • Use common sense in the kitchen.  Pay attention when cooking and never leave a hot oven or cooktop unattended.

Don't forget to check FEMA's fire safety checklist on their website.

Have a happy and safe summer!

If your property is affected by fire damage or smoke damage, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355. Our experienced crews are always here to help.